|Distance to city center||6.3 mi|
|Distance to airport||1.0 mi|
|"Excellent friendly staff beautiful hotel."||(in 67 reviews)|
|"Nice lobby bar and pool"||(in 10 reviews)|
|"Pool area is very nice."||(in 39 reviews)|
|"Carpet on the room."||(in 10 reviews)|
|"Parking is to expensive"||(in 5 reviews)|
|carpet floors||in 14 reviews|
|close to the airport||in 151 reviews|
|friendly staff||in 208 reviews|
|great hotel||in 124 reviews|
|lagoon view||in 56 reviews|
|nice lobby||in 30 reviews|
|pay for parking||in 62 reviews|
|pool area||in 94 reviews|
|pullman||in 12 reviews|
|shuttle service||in 59 reviews|
|slight smell of smoke||in 11 reviews|
Great for airport access.
Food, pool, airport shuttle.
Water leak from AC in our first room. We were moved to a suite, so outcome was good.
Staff was professional
A big step down from the old Sofitel at the same prices. If the Sofitel was 4 stars then the Pullman struggles to reach three. Despite some refurbishing the hotel looks tired. They overcharge for everything- $17 for parking. The service is ok and nothing worked very well...internet, television etc
Worst customer service ever
Asked for technician who never came. They don't answer phones. Staff don't have manners.
Don't waste your money
The staff was rude from the moment I walked in the door until the moment we left. They made jokes at my expense because it took me forever to get up the stairs since I'm pregnant. I booked two rooms but they didn't one of them available at 6pm (3 hours after check-in time). After sorting that mess out, we got stuck in the elevator which terrified my daughter. To make it worse the staff was giggling as we called for assistance. Upon entering one of the rooms, there was a large brown wet stain in the center of the room. When we called to complain the front desk said that we should be happy that they upgraded us to $600 a night room since our other room wasn't ready. We just asked them to clean it but they said most of housekeeping had left so it would be awhile. Even the staff at the coffee shop was rude in the morning when we asked how long it would take to order anything but black coffee because of the rest of the menu wasn't ready two hours after their opening time. Overall it was a terrible experience. The hotel is rundown but its the staff that made sure that I would never use this hotel again
The staff was above and beyond wonderful!! Very nice, clean accommodations, and beautiful pool. Great location! Overall a lovely hotel.
Only downside is the only place to purchase water or soft drink was the bar. They charged us $4.00 for a small aluminum can of Sprite.
Not alot of pillows per bed mattress not firm enough
Friendly helpful staff. Delicious food in restaurant and bar. Lovely pool area.
This hotel was not a Sofitel
We've stayed in other Sofitels before and this one didn't seem like one; the room definitely didn't live up to the brand. It didn't even live up to some of the lower-market Accor brands either. We were very disappointed. Towels were unwashed; they smelled like they were new from the manufacturer (not even washed for the first time). Carpet looked old. Room didn't seem upmarket at all and needs updating. Bathroom smelled like smoke in a non-smoking room. Front desk either initiated or failed to stop another hold on our credit card, beyond the normal hold for incidentals, the day we checked out no less (and we checked-out several hours before normal check-out). This was not a problem per se, but it was still an annoyance, especially considering that hotel seemed sub-par in other ways. In summary, the room was not horrible; it just wasn't a Sofitel. It was the equivalent of an average hotel, not even above average.
Everything was good the only thing. I don't like w
The room the view the staff the gym I love it
The food too expensive
Service was excellent and food was good. Good size room.
Hotel is a little dated and needs some cosmetic refurbishing since structure is good. Bathroom and tub our outdated.
Beautiful hotel for the upper class
Clean, friendly staff
No continental breakfast
Beautiful hotel, very comfortable.
Pillows were so soft they became flat while Laying on them
The Miami Hotels Pullman Miami Airport is located only one mile from the Miami International Airport and provides complimentary shuttle service to the destination. The hotel has 281 air-conditioned, non-smoking guestrooms centrally located to all the best locations in Miami, Florida. The Blue Lagoon location makes reaching Doral, Downtown Miami, and Coral Gables a breeze. The guestrooms at the Pullman Miami Airport offer views of the Miami skyline or the Blue Lagoon. The rooms provide soothing neutral colors and incorporate stylish furnishings to offer a comfortable, relaxing accommodation option. The hotel offers free high-speed wireless internet access, with a business center on site offering copying and printing services. There is a fitness center along with a swimming pool and tennis courts for exercise. Boat excursions are also available from the hotel. The on site restaurant, La Riviera, is open for breakfast, lunch, and dinner while Le Bar is open during the midday and evening for cocktails, beer, and wine. Guests who desire other dining options will find plenty nearby like Casa Juan Restaurant, Bellacapri by Anacapri, Xochimex Cantina Grill, Giardino Gourmet Salads, and Pollo Tropical which offers the famous chicken Caeser wrap with waffle fries. Guests staying at the Pullman Miami Airport are only five miles from excellent shopping at the Miami International Mall and six miles from the Dolphin Mall. Several golf courses are within two to three miles and there is easy access to the University of Miami, Marlins Park, American Airlines Arena, and Miami Seaquarium. A Publix is also right down the street to pick up groceries and necessities.
Based on 5,961 reviews
Policies vary by room type and provider.
|Miami Seaplane Base||7.4 mi|