Pros (+) Right by the beach. Food was OK. Monkeys on the property.
Cons (-) Wasn't the most accessible. Not a lot to do during the day. Pool closes early.
4 stars
Neptune Beach Resort
Photos of Neptune Beach Resort
Overview
Ocean view with outdoor pool, near Bamburi Beach At Neptune Beach Resort, relax by an outdoor pool or hit the beach where you can enjoy snorkeling. Neptune Beach Resort offers 78 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. This Mombasa hotel provides complimentary wireless Internet access. Bathrooms include showers and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Neptune Beach Resort
- Private beach
- Snorkeling
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Tennis
- Free Wi-Fi
- Coffee machine
- Free parking
Things to do
- Gift shop
- Fishing
- Darts
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Table tennis
- Pool table
- Windsurfing
Services and conveniences
- Conference rooms
- Business center
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- 24hr front desk
General
- Sea view
- Garden view
- Slippers
- Interconnected room(s) available
- Telephone
- Tile/marble floor
- Pool view
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Smoke alarms
- Air-conditioned
- Trash cans
Dining
- Electric kettle
- Snack bar
- Restaurant
- Bar/Lounge
- Kettle
- Refrigerator
- Coffee machine
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Outdoor furniture
- Private beach
- Garden
Bathroom
- Shower
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids' club
- Complimentary breakfast
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Elevator
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Saltwater pool
- Outdoor pool
Fitness
- Tennis
Reviews of Neptune Beach Resort
8.7
Very good
91 verified ratings
Wonderful
26
Very good
12
Good
21
Okay
8
Fair
11
Mediocre
4
Poor
9
Summary of reviews
Pros (+)
Cons (-)
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
72 reviews
7.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food at Neptune Beach Resort?
Guests have praised the delicious food at Neptune Beach Resort, and the all-inclusive package includes a variety of dining options such as a restaurant, bar/lounge, and coffee shop.
How is the cleanliness at Neptune Beach Resort?
Many guests have complimented the cleanliness of the rooms at Neptune Beach Resort, ensuring a comfortable and spacious stay.
Are the staff accommodating at Neptune Beach Resort?
The staff at Neptune Beach Resort have been described as very friendly, helpful, and always smiling, providing excellent service to guests.
What activities are available at Neptune Beach Resort?
Neptune Beach Resort offers a range of beachside activities, including fishing, scuba diving, snorkeling, and evening entertainment, ensuring a memorable and enjoyable stay.
Is parking available at Neptune Beach Resort?
Neptune Beach Resort provides free parking for guests, ensuring convenience and ease of access during your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or garden comes highly recommended.
Consider Low Season Travel
If you're looking for a quieter experience, consider visiting during the low season in April when the hotel may be less crowded.
Explore Nearby Attractions
Take advantage of the hotel's proximity to various attractions such as Bamburi Beach, Mujahidin Mosque, and Haller Park, which are within a few miles from the property.
Check All-Inclusive Details
Some guests noted that the all-inclusive package did not include certain bar drinks. It's advisable to clarify the specific inclusions and exclusions of the all-inclusive package upon booking.
Request Transparent Billing
A few guests expressed concerns about billing discrepancies during their stay. It may be helpful to request a detailed breakdown of expenses to ensure transparency during checkout.
Opt for Beachside Activities
Guests enjoyed the beachside activities provided by the hotel. Consider participating in these activities for a memorable experience.
Engage with the Entertainment Staff
The entertainment staff received positive feedback for being helpful and friendly. Don't hesitate to engage with them to enhance your stay.
Consider Room Refurbishment
Some guests suggested that the rooms may need refurbishment. If this is a concern, consider inquiring about the most recently updated rooms when making a reservation.
Plan for Early Pool Closure
If you enjoy evening swims, be aware that some guests mentioned the pool closes early. Plan your pool time accordingly.
Be Mindful of Breakfast Monotony
A few guests mentioned that the breakfast options were repetitive. If you're staying for an extended period, you may want to explore alternative breakfast options outside the hotel.
Location
Bamburi Beach, Mombasa 83125
What's nearby
- Bamburi Beach0.7 mi
- Mujahidin Mosque1.9 mi
- Haller Park2.6 mi
- Mombasa Marine National Park2.9 mi
- Kiembeni Catholic Church2.9 mi
- Kingdom Hall Of Jehovah's Witnesses3.2 mi
- Voyager Beach4.5 mi
- Mamba Village Centre4.6 mi
- Nyali Beach4.9 mi
- Koroga Country Club5.4 mi
- Seventh-day Adventist Church Nyali5.9 mi
- Nyli Bridge6 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Neptune Beach Resort
Low season | April |
|---|---|
High season | May |
Average price (weeknight) | $258 |
Average price (weekend night) | $378 |
When to book a room at Neptune Beach Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Neptune Beach Resort
FAQs when booking at Neptune Beach Resort
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See most recommended stays in MombasaGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 6.8 mi |
Nearest Airport | Mombasa Moi Intl |
Distance to airport | 10.5 mi |
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