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Location is perfect. close to most areal attractions. No where in hotel documentation it was mentioned the room is cleaned only one time during our week stay. That was very disturbing running with same towels few day especially on days with 37degC and 95 PrecentHumidity. Room door was not locking properly and it took the staff to fix it 4 days.
Very nice but small room. Excellent fit-for-purpose facilities. Clean. Very large and good balcony although it should have had a non-see- through shiled towards the neighbour. The 'Hamburger' in the restaurant was a disaster!!! No sign of real meat, looked like the sole of a shoe and tasted nothing! Please fix this asap.
Cleaniness of the room. Breakfast Buffet was good. Our patio (like almost all patios) do face towards the pool and did not have any privacy at all. Everybody that passed by could stare at us sitting on the patio. No privacy. All deck chairs at the pool were reserved with towel already early in the morning no matter if the people used them or not. After 11:00 AM it was impossible to get a deck chair next to the pool.
good room and kitchen. good breakfast. the entrance to our room no. 101 is not very pleasant.
The place is beautiful. The localization is good. The cleanliness, even of bathrooms, is made each 4 days and you have to pay it as an extra, what I think it’s unbelievable in a 4 stars hotel. They don't have any expert to solve the problems as electrical, air conditioned, etc. and they don't apologize for that. Everything will be solved “domani” or the day after “domani”; even their manager seems to think that´s normal.
large room and pretty surroundings
Everything about the hotel was good quality. It was quiet and relaxing without being stuffy There was not enough information given about the services provided by the hotel or information on the locality. Although advertised, the fitness suite was not open as they were still awaiting a license.
The room is comfortable and clean. reception is responsive and helpful. The walls are thin and you can hear the other guests.the bungalows are not closed to the beach. Most facilities (boat rental, kids activities) are closed by mid September.
Sirmione is a very good location, big rooms and nice kitchen. All equipment was almost new and well working. Bis supermarket (c+c MaxiGross) is near by. Was dusted under the bads, so when we opened the windows all the dust came up. The green fields are not so green and you are not allowed to use them (play, run, picnic..)
Friendly, helpful staff and accomodation was in excellent condition. Quiet and safe for families and children Catered for mainly German tourists so didn't feel like a stay in Italy. Swimming pool water temperature was too cold for children so meant unable to make any real use of the pool for anything other than a short visit. Food was ok but not good standard for Italy the home of wonderful food.
Nice pool. good restaurent with a view.wonderfull new apartment the first week Nice young staff to help always and everywhere. good entertainment during day and evening Our children were to old to this place. They are teens, maybee something to this age would be nice too?
Excellent welcome even though we arrived late at night. The man who met us and guided us to our appartment noticed details that were broken and came back without us having noticed or asked for assistance. Proffessional! None really, since we were two families travelling together we noticed the difference in equipment, lack of glasses in one appartement etc.
Excellent location of village, clean and organised Village's amenities (supermarket and internet) are expensive
Excellent place clean,comfortable,very good modern appartment and regulate temperature yourself.Very good mini market.Village in lovely area. Walls not sound proof so you have to have good neighbours ! Swimming pool closed in last week of October ,only opens Saturday.We were not there on a Saturday so couldnt go there.
Location, friendly staff. Nice apartment with terrace, kitchenette and good shower. Camping area had affordable grocery store and ok restaurant. Parking was also arranged nicely. Nights were cold and the air conditioning machine couldn't warm up the apartment. German student groups made 'some noise' at the couple of nights.
Friendly staff. Nice, clean and comfortable rooms. Safe parking. A very good place for a family stay. The hotel was closing on Sunday 31st Oct although Monday 1st of Nov was a holiday. We wanted to stay also on Sunday, to vist Movieland, Parco Nationale etc, but this was not possible.
We stayed in the Bungalow trilo comfort (4+2), 4 addults. It is located in a new 2 store building , very comfortable apartment. The village is situated in a good location for "star" trips. Bed linen and towels are supplied with no extra cost, and the check-out cleaning is included in the price as well. The guests have to bring/buy some basic products for the kitchen, from dishes liquid, towels etc. to sugar, salt, etc. Also there is a lack of pan, kettle, and some cooking accessories.
The staff were rude and really unhelpful. No-one around the pool bar to serve drinks. Got charged the wrong price when checking out and the staff never apologised and it took them 30 minutes to sort out!
The location is wonderful, the area has alot to offer Too noisy and smelled of sulfur in the room.
Beautiful situation in the old town
We have been in this hotel many times. We are always return back to this hotel 3 or 4 times per year. Nice swimming pool, nice place. Thank you.
The setting/location is sensational. My car was not parked by the staff on check in as promised. I got a 38 Euro parking ticket that I do not know how to pay since I am back in Canada. he staff was completely rude and not willing to help.
Superb position on lakeside and lots of small shops and alley ways to explore. Easy access to other lakeside villages via inexpensive and comfortable boat service. Would avoid peak holiday time as it would be very busy and not so enjoyable. Best ice cream parlours (and so many) for a small village. Comfortable rooms. Helpful staff. Good value for money. Overall an enjoyable experience. Might try the spa next time though it looked a little pricey. If you dont book half board, the restaurant is really out of bounds. The 50 euro per person set menu was too much for us in terms of the amount of food and a deterrent to occasional diners but maybe that is the policy of the hotel. We were advised there was no a la carte menu. The lighting in the restaurant was very bright and a bit clinical. Candles would have improved the ambiance but there are many excellent restaurants of varying price within easy walking distance of the hotel, so eating out was not a problem. There are many room grades and it is not easy to select what is right for you. We would have liked a balcony. Take a mosquito deterrent with you and dont open the windows when you have lights on at night
Excellent hotel. Clean and luxurious.Good facilities Staff unfriendly and unhelpful. Took one hour to get bags to room! Supposed to get complimentary mini bar then refused because we had only booked a "comfort room"
I liked the location in the town also it's convienence to Verona the standard of accommodation was good I would stay here again The quality of breakfeast was poor
The location was very convienant to the harbour and for sight seeing
view of lake tired and old in many respects. no wifi in rooms
comfortable room in a hotel away from the main tourist areas of lake garda. . Very isolated hotel (no restauarant in hotel) no bars or restaurants near by. If you dont have your own car transport to the most popular areas on the Lake is very diifficult. The hotel advertises a shuttle bus which only runs 3 times a day at times that suit the hotel and not the guests who may want to catch ferries on the Lake at the best times
the curtains in the rooms where ripped, the bathroom floor was dirty. you should also tell the clients when they book lake view, that there is a street inbetween and it is better book the side to the pool. the spa was very good, but on Sunday, there is now service, no candles lighted. the front office staff depends on the time of the day. the evening staff was very rude, the night receptionst nice and in the morning nice too. view street inbetween the lake and the hotel, bathroom floors, curtains,
The room was immaculately clean and we had a good sized balcony. The Reception staff were extremely helpful and friendly whenever we asked for any advice or directions. The hotel did not have a restaurant - only served breakfast. We found this a bit strange as there were no restaurants within easy walking distance. No tea/coffee facilities in bedroom which would have been appreciated.
pool very nice quite near road
Providing having a car the location is excellent to discover Lake Garda, Milan, Verona and others like Venice. nothing
Hotel was excellent - very clean, confortable, and super staff
Everyone was friendly & helpful & this helped us relax as we had not been to Italy previously. No kettle in the room was my only bug bear
The staff were very helpful and friendly. The hotel was quite isolated so had to travel everywhere by car or other transport.
Room clean, reception staff friendly and helpful. Services ok and the breakfast good. On site parking was an asset as it is located some distance from resturants. The bar staff were not attentive and non existent, we were completely ignored and left after waiting some 10 minutes for service. There was only 4 other patrons in the bar!!
location between sirmione and desenzano, swimming pool, terrace overseeing the lake, free parking , very helpful staff. internet too expensive (9 euros / day) , a little bit of noise coming from the road.
Beautiful hotel right in front of the lake and a beach. It has a lovely terrace for breakfast and drinks in the evening, and very helpful staff. The hotel is a short walk from Desenzano centre - which is a vibrant place, with good bars and restaurants, and a very pretty port. Our balcony was supposed to look over the garden of the hotel, but we found that in fact it looked over the car park. This just meant we did not use the balcony - but the hotel was so nice otherwise it didn't really matter. The hotel is also on a main road, so it is not quite as peaceful as other hotels / other resorts on the lake might be - but it is not a particularly busy main road and still has idyllic views of the lake.
the internet connection was too slow for business on the day I had to use it, I gave up...
The Villa Rosa is beautiful. We have stayed in many hotels in Lake Garda and this was by far our favourite. The staff are really friendly and helpful without exception. Breakfast very good.They have thought of everything and even have a lovely shower room next to the pool for late checkout and they provide a shower pack as well. Can't wait to go back. Well done to everyone at Villa Rosa!
Relaxing atmosphere Expensive, no tea making facilities, charge for pool towels
good modern hotel and in a central location for the lake and walking into the town beds are very hard and uncomfortable
Everything about this hotel is excellent. It is in a great location (only 5 mins from the main square in Desenzano), extremely clean, the staff were always very friendly and helpful, the pool area is very clean / quiet and relaxed, the room was spacious and had a great view from the balcony and the range of options on the breakfast menu was outstanding.
quiet relaxing environment friendly helpful staff no
Great location close to center/restaurants, top service, great breakfast, very friendly, great parking facilities, very clean, nice pool. Rooms small, never enough toilet paper, noisy road in front (no problem in the rooms in the back)
Friendly staff and good food
Helpful staff, convenient and picturesque location, cleanliness, excellent and fresh breakfast selection.
The hotel is not so suitable for demipension. The timeschedule is only for one hour.
got un upgrade on room and children were not charged. nice swiming pools and small open air area dedicated to children. parking place offered for free, whic a rare thing in italy. shuttle service to center of sirmione was not running frequently staying most of time idle at the parking
Swimming pool Too far from the town and no atmosphere.
Good location, rooms are very clean
they offer us half board accomodation for three persons .but the price is for two persons only breakfast.very good price! thanks them !
The staff was very frendly and helpful. Location was good, out of turisty area of Sirmione. The very small bathroom and the fact that there were no bathrobes or slippers offered. Not having any posibility to acces the Internet was a minus as well.
The restaurant Location too distant from the delightful Sirmione Town. Holiday camp setting/image. Not ideal for mature travellers
old fashioned but wiyout any special cachet
As well as being very well looked after, the staff worked hard to make sure our stay was without any hitch.
It was totally relaxing. Mainly older guests. No children.. Very friendly and helpful staff especially at the reception and pool.
The exellent location -very close to historical Sirmione, very very beatiful view, thermal pool, not many people, polite and professional staff ... I have great pleasure stayed at this hotel 2 times and i am planing to stay there again.. very convenient to combine business trip to Milan with 2-3 days relaxing on the lake Garda Nothing
The location of the hotel was ideal, directly on the lake and free parking for hotel guests, as well as free minibar The receptionist (Barbara) put us into a inferior room to the one we had booked and was extremely reluctant to change it - the remainder of the hotel staff were good.
View from the room.
Our favorite hotel in the World to date. Wonderful location, room, food, staff. Quiet swimming pool. Wonderful tables for breakfast and dinner, right by the lake. Peaceful. Free minibar and parking. Wonderful town to explore. Food fantastic with good range of local ingredients and wines. Can't wait to go back. Shame it is such a long drive from the UK! ;-)
The hotel design is nice also the rooms are large and nice. Location is very good for Sermione and Desezano tours on Garda lake. Breakfast is great. Although we didn't have time for relax at the pool the pool looks great. Balcony was full of insects.
We liked the fresh design of an the hotel, and the view of the room. The 'fine cuisine' of the restaurant isn't that fine, quality not the best. We were served by very unfriendly waiters. In the bar of the hotel, same service than in the restaurant. It's a pity, because, that takes the charm of the hotel.
Nice design, comfort
very quiet and peaceful hotel gives comfortable feeling the bar was very poor and was not any entertainment. there is not enough decoration
relax, enjoy, wellness
The friendliness and helpfulness of the staff, the cleanliness of the room, the location (very close to the lake), the view from the room.
The room view (face to Garda lake) is perfect. Bathroom is good as well.
Brand new and in great position near beach, restaurants and bars. Excellent breakfast. Air conditioned room. They were extending it so lots of building work. Pool was closed as a result.
friendly, helpful, knowledgeable staff
Service was very good. Location was excellent ... within a few hundred meters of a port and a beach. Swimming pool also very nice. Breakfast was more than adequate. No real complaints. If you want good value and an excellent Lago di Garda location, this is it. Hotel is very difficult to find, but that is certainly not their fault.
Willingness and friendliness of staff. We weren't aware buildings works were taking place during our stay
The location. Fairly quiet. Lovely, comfortable room. Very clean. Good breakfast. Lovely swimming pool. Evening meal in restaurant was poor - quality of food and service.
Fair hotel and staff, excellent value for money, good location
Rooms were nice. Good view to lake, balcony. Car parking in front of the hotel. Poor food at breakfast. No restaurant at the evening. In any case I went to Sushi 10km avay in the near village it was terrific.
Breakfast was good The bath was too narrow. We were dissappointed with the quality of the room as we paid for a "superior" room. It was small and very basic. The hotel staff said that the only difference between the standard and superior was that superior had a fridge. I would expect all rooms in a 4* hotel to have a fridge.
Lake view room was superb and the location is ideal.
the view on the lake badly functioning facilities
This is a lovely hotel in a great setting. Ask for a room overlokking th lake. Good breakfast too. Very good value for money.
i loved everything the parking place, which outside of the old city
no shower, no lake view which i requested and poor selection for breakfast, the egg machine took to long (about 15 mins to boil an egg)
Good value for money The rooms with the best position (overlooking the lake) were not the best fitted out - seems illogical & the Hotel will be losing out on its room rate because of this.
We loved the lake view room ,The decor was really nice and the room itself was warm which was needed as it was the end of november. The staff were very helpful and friendly.
Great view of the lake and good central location within the town. Room and bathroom was large and clean.
Very good location, and parking (if you travel by car)
The location of the hotel, inside the old town, on the waterfront
The location of the hotel is very good The room is small
Staff were attentive and helpfull. The breakfasts were very good, much more than average "continental". The steeing of the hotel was wonderfull - couldn't have been nearer to the lake! There was no wireless internet connection at all in the hotel. The rooms did not have drink making facilities.
Very convenient--within the walls, just by the castle, and it's right near the boat to other towns on Lake Garda. Nothing! It was great.
location is excellent.staff very helpful
Location. Staff were friendly. There are no facilities apart from breakfast. The restaurant attached runs as a seperate establishment and it's not always possible to get a table. The room was hot with no view. Evening maid service was sporadic.
We like hotels location, staff, comfort, food. Everything was great.
Wonderful view of the bay Parking is difficult
The Hotel Eden is in an excellent location right next to the ferry port and with easy access to the restraunts and shops. The Breakfast was fantastic. The walls were very thin and the decor dated.
Lakeside location with 15 minutes easy walking distance to the old town. Free car park at the hotel and a good location for exploring Lake Garda. Excellent service and staff very helpful at all times.
The hotel was clean and furnishing was good. The lake view was wonderful. The location was very good. Breakfast could have been better
The hotel is just by the lake and both the view and the hotel area is beautiful. Choose a room with lake view .
Nice hotel, all people very kind. Nice location. Cozy and elegant rooms.
It was very modern and very clean.
Modern design of the rooms
Sympathetic and competent staff and very nice coffe and hand-made cakes They begin the cleaning of the rooms early in the morning
staff & owner's daughter; the location no
Location is good, new décor & furniture (only in the deluxe rooms!), rooms with lake view are very nice & quiet. Poor sound insulation, no wi-fi, inconsistent room pricing (we had 3 rooms - they were oddly priced), breakfast girl is very unfriendly.
The staff and the hotel were both excellent and the location was ideal,being in a quieter part of Sirmione,yet only 5 minutes walk from the centre.Service was both polite and friendly and the rooms were always spotless. The food was good and the wine list extensive,though a little on the expensive side.No complaints No
Very tranquil, relaxing and intimate setting. Close to historic centre. Hotel location makes it challenging to reach by car as it means driving through busy and narrow pedestrian streets.
The scenery at Lake Garda was stunning the drive to the hotel was not easy. You have to drive through a heavily pedestrianised area to get to the hotel
within the walls of an old medieval town but away from all the noise left with several mosquito btes.i
location just outside the hustle and bustle Though is was overpriced
Breakfast, friendly personal Air Condition
Very peaceful and excellent service
very pleasant staff the breakfast was very limited in choice
Friendliness of staff, nice rooom (although not truly a suite), great location and view
the welcoming of the staff and the design of the hotel
very near to the center car park is not according to the standerd
position and facilities
Beautiful location, Hotel was right on the waterfront and serviced by great staff.
Helpful and friendly staff, warm, clean rooms, good variety of food at breakfast good location
Waterfront location, good free parking, large choice of restaurants near by Outside noise Saturday night.
The hotel was well kept and had charm, central location and helpful staff. Coffee was not good, which you would expect being in Italy.Breakfast could be better.
The staff and the location The breakfast which was poor and the management who were rude
The staff at the hotel were absolutely fabulous - the guys on the reception were particularly great.
good service, friendly staff with addition of charges for baby cot and breakfast total cost was quite high but we do realise lake garda is a relatively expensive area
Fantastic room - spacious and well-appointed, and two bedrooms were perfect for our family. Really helpful, friendly receptionist. Great breakfast, family facilities and pool. The pool was quite cold
Modern comfortable hotel with large rooms. Excellent, friendly, helpful staff, good pool plenty of room. Good location, short drive to Sirmione or Densenzano, however you cannot see the lake because there is a road and trees in front of the hotel. Good value.
Very friendly & helpful staff, very clean, large well appointed, very comfortable rooms & a nice pool.
we had a very big room, 40m. the hotel has a pool, the stuff is very helpful, speaks english. breakfast was good.
Luxurious hotel: large apartment, balcony, swimming pool, quiet rooms. Friendly hotel staff. Transport problems to the Desenzano city railway station. You could have exact timetable of local buses. It was not even written at bus stop. There was no free transfer as promised on your internet website. Misunderstanding with local car rent: if client has to fill some documents before car reservation at your receptionist it should be said. We understood that first oral reservation a day before would be enough and next morning when a car arrive we should sign the contract. So we missed our expected rental car.
Clean and spacious rooms, stylish The swimming pool not suitable for small children under 10 years, the surface is such that one easily gets wounds; the breakfast was limited in variety and some items were finished.
Spacious apartments, great for families, easy car access, good location, nice swimmingpool, childfriendly. Pity the developers gone cheap on finishings, all furnishings feel rickety. Noisy location by road. If you want to use tiny kitchen (where microwave and fridge are) you have to pay Euro 25 extra...
helpfull staff. Situated next to a very busy road, which meant the pool and sun lounger area was not very relaxing. Hotel was new, and so very nearly there but little things effected our stay, there was no hotel information (time of breakfast, room sevices etc), bottom level of car park had no signs and entering the hotel from this level was still unfinshed. There as an additonal charge for use of the kitchen in the appartment which meant the fridge was switched off and no mini bar to keep drinks cool
We stayed here for a week from 11 th August 2010. It was lovely. Every member of staff were very pleasant and obliging even with young children. The room was spacious and clean with maid service every day.As we booked a family room, the second bed was a sofa bed and I have to say, it was very uncomfortable and noisy. The breakfast was very good with a variety of hot and cold choices. Our kids loved the pool which was spotless and safe. Location is about 15 mins drive from the pretty town of Sirmione. I would definately recommend a car to appreciate the area, especially as the weather can be changeable. We toured the whole lake which is definately worth doing. I would recommend this hotel and would stay here again
Fantastic apartment for a family of six. Air conditioning. Very clean and well maintained facilities. Near to a supermarket for drinks etc.We would come back again. Being charged to use the kitchen within the apartment (you should include it in the price).The children had many cuts on their feet and knees as the surface material of the pool was so rough. We used a box of plasters.