Overview

Carat Vitalhotel Monschau Eifel

Laufenstraße 82, 52156 Monschau, North Rhine-Westphalia, Germany
+49 2472 860

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+49 2472 860
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Rates

Overall guest ratings

7.5/10 Good
Based on 1,201 reviews
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Review highlights

  • 9.1
  • 8.0
  • 5.2
  • 4.7

Good to know

  • Friendly service

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    About

    With a stay at CARAT - Das Vitalhotel Monschau in Monschau, you'll be minutes from Rotes Haus Museum and Monschau Castle. This 4-star hotel is within the region of Botrange Nature Park Center and Centre Nature de Botrange. Make yourself at home in one of the 99 air-conditioned rooms featuring minibars. Wireless Internet access (surcharge) is available to keep you connected. Conveniences include phones, as well as safes and desks. Don't miss out on recreational opportunities including an indoor pool and a sauna. Additional features include wireless Internet access (surcharge), a hair salon, and tour/ticket assistance. Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Self parking (subject to charges) is available onsite. Recreational amenities at the hotel include an indoor pool and a sauna. The recreational activities listed below are available either on site or nearby, fees may apply.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 1,201 reviews
    • 9.1 "Excellent breakfast."
    • 8.0 "Great service."
    • 7.7 "Good pool."
    • 7.6 "Good location."
    • 5.9 "Average cleanliness."
    • 5.2 "Average amenities."
    • 4.7 "Value below average."
    • 4.4 "Not very comfortable."
    • 4.0 "Wellness & sports facilities were not very nice."
    • 3.9 "Rooms are not good."
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    Overall Rating

    7.5 Good
    Based on 816 reviews
    • 9.1 "Excellent breakfast."
    • 8.9 "Bar is amazing."
    • 8.0 "Location is great."
      9.7 "City centre within easy reach, said 97%."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.8 "88% found the restaurant service to be one of the best."
    • 7.6 "Good pool."
    • 4.8 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
      4.6 "54% criticized the small bathroom."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      1.6 "84% thought the facilities needed updating."
    • 4.0 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      4.4 "56% found problems with the furniture."
      0.0 "100% were disappointed with the minibar."
      2.7 "73% said the bathroom was dirty."
      1.8 "Air conditioning was criticized by 82%."
      4.6 "54% criticized the small bathroom."
      2.5 "75% had problems with the shower."
    • 3.6 "Wellness & sports facilities were not very nice."
      3.6 "64% were unhappy with the sauna."
    • 2.9 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall Rating

    7.7 Good
    Based on 156 reviews
    • 9.2 "Excellent breakfast."
    • 7.9 "Good location."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.4 "Good pool."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.8 "Value below average."
    • 4.1 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
    • 3.6 "Wellness & sports facilities were not very nice."
      3.5 "65% were unhappy with the sauna."
    • 3.6 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      4.9 "51% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
    • 3.4 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Overall Rating

    7.4 Good
    Based on 60 reviews
    • 9.2 "Excellent breakfast."
    • 8.1 "Great service."
    • 7.5 "Good location."
    • 6.0 "Food is average."
    • 6.0 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.1 "Not very comfortable."
    • 3.9 "Rooms are not good."
      2.5 "75% complained about the bathroom."
    • 3.9 "Vibe wasn't good."
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    Overall Rating

    7.6 Good
    Based on 168 reviews
    • 9.0 "Excellent breakfast."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.9 "Location is acceptable."
    • 5.9 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.6 "Internet is average."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.6 "Not very comfortable."
      4.3 "57% thought it was too noisy."
      3.8 "62% didn't like the uncomfortable beds."
    • 4.4 "Value below average."
    • 3.9 "Wellness & sports facilities were not very nice."
    • 3.9 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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