Casas del Toro

May is the high season, offering a great time to experience the beauty of Monteverde. The location provides easy access to attractions like Monteverde Cloud Forest Preserve and Selvatura Park.

The hotel provides spacious 2-bedroom apartments and 4-bedroom houses with comfortable beds, ensuring a good night's sleep for guests. However, some guests have suggested replacing double beds with queen-size beds for added comfort.

The hotel offers free parking, although some guests have found the parking lot tricky to navigate. Nevertheless, the convenient parking spaces make it easy for guests to bring their vehicles.

The hotel offers well-equipped kitchens and dining areas, allowing guests to prepare meals and enjoy the stunning views. However, some guests have suggested updating the kitchen utensils and providing more drinking glasses for added convenience.

The hotel provides daily housekeeping and attentive staff, ensuring that the accommodations are well-maintained. However, some guests have experienced issues with maintenance and communication, suggesting the need for improved responsiveness and upkeep.

Several guests mentioned the spectacular views from the rooms, especially those facing the garden or offering panoramic views of the mountains and sunsets.

While the location is excellent, guests without transportation may find it challenging to move around due to the remote location. It's advisable to plan for transportation or consider renting a vehicle.

Some guests reported maintenance issues such as non-functional appliances, loose roofing, and drainage problems. It's recommended to check the condition of amenities upon arrival and promptly report any issues to the staff.

Guests highlighted the need for clear communication regarding weekend check-ins and the absence of onsite reception for after-hours issues or questions. It's advisable to communicate with the staff in advance for smooth check-in and check-out experiences.

The hotel's proximity to attractions like Monteverde Cloud Forest Preserve and Selvatura Park makes it convenient for guests to explore these sites. Consider planning visits to these attractions during the stay.

Some guests mentioned discrepancies between the advertised property and the actual assignment, leading to a mismatch in amenities and property features. It's advisable to clarify the details of the assigned property before confirming the reservation.

Due to the windy conditions, some guests experienced noise disturbances. It's recommended to be mindful of potential noise issues, especially during windy weather, and consider bringing earplugs if sensitive to noise.

Guests encountered challenges in reaching the staff for coordination and support during their stay. It's advisable to obtain necessary contact numbers and clarify the availability of on-site support for any assistance needed during the stay.

Guests noted that once keys are picked up, guests are largely on their own, with limited on-site support. It's advisable to plan for self-sufficiency and be prepared for minimal on-site assistance.

Some guests reported discrepancies in room conditions, including issues with hot water, lighting, and maintenance. It's recommended to set expectations accordingly and communicate any concerns to the staff promptly.