Dining
Services and conveniences
Basics
General
Things to do
Pool and spa
Bathroom
Media and entertainment
Accessibility and suitability
Health and safety
Family friendly
Outdoor
Parking and transportation
Workspace
Fitness
Laundry
Bedroom
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best times to visit the hotel?
The high season is in March, offering great weather and ideal conditions for exploring the nearby Monteverde Cloud Forest Preserve and Selvatura Park.
How is the food quality at the hotel?
Guests have praised the excellent dinner at the restaurant, the extensive breakfast options, and the nice restaurant ambiance. However, some have mentioned that the food can arrive cold and that the menu is good but the food quality could be improved.
What can I expect from the hotel's cleanliness?
The hotel offers daily housekeeping, and guests have appreciated the cleanliness of the rooms and the property. However, some have mentioned issues with the cleanliness of the swimming pool water and the unpleasant smell in the bathroom.
Is parking readily available at the hotel?
The hotel offers free parking, but some guests have mentioned that there is not enough parking for certain rooms and that it can be difficult to find a parking spot due to the large number of vehicles.
How is the quality of the beds at the hotel?
Guests have found the beds to be comfortable, and some have specifically mentioned the spacious rooms, comfortable beds, and proper bath. However, others have mentioned that the rooms are very basic, with noisy and uncomfortable beds.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season for Quieter Experience
May is considered the low season, which could be a great time to visit for a quieter experience with fewer tourists.
Take Advantage of On-Site Activities
The hotel offers a variety of on-site activities such as horseback riding, ziplining, and birdwatching tours. Guests found these activities convenient and enjoyable.
Be Mindful of Room Location
Some guests noted that certain rooms require a shuttle to access various facilities, so it might be beneficial to inquire about room location and accessibility when making a reservation.
Check for Special Events
Guests recommended checking for special events such as happy hour by the pool, which provided a beautiful setting to enjoy the sunset.
Consider Transportation Needs
Due to the hotel's large property, guests may need to rely on the shuttle service to move around. It's advisable to consider transportation needs, especially for those with limited mobility.
Explore Nearby Attractions
The hotel is close to attractions like Monteverde Cloud Forest Preserve and Selvatura Park, making it convenient for guests to explore the area.
Be Prepared for Potential Noise
Some guests mentioned that the walls are thin, and noise from neighboring rooms can be disturbing. Light sleepers may want to prepare accordingly.
Inquire About Breakfast Inclusions
Some guests suggested inquiring about breakfast inclusions, as there were mixed reviews about the breakfast quality and service.
Consider Bringing a Car
While the hotel provides shuttle buses, having a car might be beneficial for exploring the large hotel complex and nearby areas.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | December | $351 | $312 |
Cheapest month to stay with an average 53% drop in price. | Most expensive month to stay with an average 62% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.0 | 2.8 mi | La Fortuna | 19.4 mi |