Dining
Basics
General
Services and conveniences
Pool and spa
Things to do
Bathroom
Media and entertainment
Family friendly
Accessibility and suitability
Outdoor
Workspace
Parking and transportation
Laundry
Bedroom
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in March, offering great weather and ideal conditions for exploring the nearby Monteverde Cloud Forest Preserve and Selvatura Park.
How is the food quality at the hotel?
Guests have praised the excellent dinner at the restaurant, the extensive breakfast options, and the nice restaurant ambiance. However, some have mentioned that the food can arrive cold and that the menu is good but the food quality could be improved.
What can I expect from the hotel's cleanliness?
The hotel offers daily housekeeping, and guests have appreciated the cleanliness of the rooms and the property. However, some have mentioned issues with the cleanliness of the swimming pool water and the unpleasant smell in the bathroom.
Is parking readily available at the hotel?
The hotel offers free parking, but some guests have mentioned that there is not enough parking for certain rooms and that it can be difficult to find a parking spot due to the large number of vehicles.
How is the quality of the beds at the hotel?
Guests have found the beds to be comfortable, and some have specifically mentioned the spacious rooms, comfortable beds, and proper bath. However, others have mentioned that the rooms are very basic, with noisy and uncomfortable beds.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season for Quieter Experience
May is considered the low season, which could be a great time to visit for a quieter experience with fewer tourists.
Take Advantage of On-Site Activities
The hotel offers a variety of on-site activities such as horseback riding, ziplining, and birdwatching tours. Guests found these activities convenient and enjoyable.
Be Mindful of Room Location
Some guests noted that certain rooms require a shuttle to access various facilities, so it might be beneficial to inquire about room location and accessibility when making a reservation.
Check for Special Events
Guests recommended checking for special events such as happy hour by the pool, which provided a beautiful setting to enjoy the sunset.
Consider Transportation Needs
Due to the hotel's large property, guests may need to rely on the shuttle service to move around. It's advisable to consider transportation needs, especially for those with limited mobility.
Explore Nearby Attractions
The hotel is close to attractions like Monteverde Cloud Forest Preserve and Selvatura Park, making it convenient for guests to explore the area.
Be Prepared for Potential Noise
Some guests mentioned that the walls are thin, and noise from neighboring rooms can be disturbing. Light sleepers may want to prepare accordingly.
Inquire About Breakfast Inclusions
Some guests suggested inquiring about breakfast inclusions, as there were mixed reviews about the breakfast quality and service.
Consider Bringing a Car
While the hotel provides shuttle buses, having a car might be beneficial for exploring the large hotel complex and nearby areas.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
|---|---|
High season | December |
Average price (weeknight) | $293 |
Average price (weekend night) | $220 |
Value for money | 7.1 |
|---|---|
Distance to city center | 2.8 mi |
Nearest Airport | La Fortuna |
Distance to airport | 19.4 mi |