Holiday Inn Express & Suites Montgomery

The hotel offers a great breakfast with a wide choice of food items, and the staff ensures it is hot, plentiful, and clean.

Pets are allowed on request, and charges may apply, ensuring increased accessibility for pet owners.

Some guests have mentioned concerns about the cleanliness of the rooms, including stained carpets and furniture, as well as uncomfortable mattresses.

The staff is described as friendly, helpful, and knowledgeable, providing great customer service to guests.

Guests have enjoyed the indoor pool, describing it as warm and very clean, providing a great experience for families.

Some guests found the mattresses to be too hard, so if you prefer a softer mattress, consider requesting this in advance.

The hotel is a short drive from Stewart International Airport and State University of New Paltz, making it convenient for travelers using these facilities.

While some guests praised the breakfast and the wide choice of food items, others found the breakfast space to be crowded and the options limited. Consider timing your breakfast to avoid peak hours for a more relaxed experience.

Several guests mentioned issues with cleanliness, including stained carpets, a musky smell, and furniture not being properly cleaned. It may be advisable to check the room upon arrival and request a change if cleanliness standards are not met.

Some guests reported noise issues, particularly in rooms close to the entrance. If you are sensitive to noise, consider requesting a room away from high-traffic areas.

While many guests praised the comfortable room temperature, some mentioned issues with the shower drain and water pressure. It may be helpful to check the bathroom facilities upon arrival and request a change if needed.

Several guests appreciated the helpful and friendly staff, while others reported issues with reservations and room assignments. If you encounter any issues, don't hesitate to reach out to the staff for assistance.

A few guests mentioned encountering cigarette smells in their rooms. If you are sensitive to smoke or prefer a non-smoking environment, it's advisable to request a non-smoking room in advance.

Some guests expressed frustration with early check-in policies. If you have specific arrival time requirements, it may be beneficial to confirm early check-in options with the hotel in advance.

While the hotel offers an indoor pool, some guests found the pool to be cold. If you plan to use the pool, it may be helpful to inquire about the water temperature beforehand.