No room cleaning in 3 days is my only complaint
Latest deals for Novotel Montréal Aéroport
-
Deals from
$87
•Cheapest rate per nightCompare prices for King room, Queen room and 36 more Novotel Montréal Aéroport deals.
*Total includes estimated local taxes & fees payable on check out.
Amenities at Novotel Montréal Aéroport
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Reviews of Novotel Montréal Aéroport
7.9
Good
1361 verified ratings
Wonderful
512
Very good
299
Good
187
Okay
129
Fair
87
Mediocre
53
Poor
94
Summary of reviews
Guests say
Guest reviews for this hotel are mixed. While some guests appreciated the convenient location, clean rooms, and friendly staff, many others expressed disappointment with the service, citing rude or unhelpful staff and issues with reservations. Cleanliness received neutral feedback, with some positive mentions but also complaints about dirty carpets. Breakfast was a frequent point of dissatisfaction, with guests noting limited options, confusion about inclusions, and extra charges. Overall, the hotel has strengths in location and some aspects of cleanliness, but service and breakfast quality need improvement.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
509 reviews
7.4 out of 10
134 reviews
7.5 out of 10
120 reviews
9 out of 10
4 reviews
All reviews
Great hotel. Clean and with a modern feel. Would highly recommend.
Pros (+) The restaurant was especially good... with all the amazing places to eat in Montreal, I hesitated on choosing to eat at the Hotel. I was very pleasently surprised at the qualiy of the food on the menu...
Cons (-) The early shuttle service in the morming is only every hour... which meant that for my 6:30 flight, I woul$ have had to take the 4:39 shuttle! I stayed at the Novatel airport hotel instead of the down...
Read more
Pros (+) Friendly & diverse staff.
Cons (-) Can't complain.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the dining options available at Novotel Montreal Aeroport?
Novotel Montreal Aeroport offers a restaurant, bar/lounge, and the option for food to be delivered to guest accommodation. Additionally, there is a coffee shop, special diet menus available upon request, and vending machines for drinks and snacks.
Are there any nearby attractions or points of interest close to the hotel?
Yes, Novotel Montreal Aeroport is conveniently located near attractions such as Oratoire Saint-Joseph, Marché Jean-Talon, Parc du Mont-Royal, and Musée des beaux-arts de Montréal, all within approximately 10 miles.
What can guests expect from the hotel's cleanliness and customer service?
Guests can expect clean and comfortable rooms, friendly and helpful staff, and a pet-friendly environment. However, some guests have mentioned concerns about cleanliness, such as dirty pool areas and unclean furniture.
Is parking available at Novotel Montreal Aeroport?
Yes, the hotel offers free parking and private parking, as well as an airport shuttle service for added convenience.
When is the best time to visit Novotel Montreal Aeroport?
The high season for the hotel is in September, while the low season is in November. Guests can take advantage of the hotel's convenient location and amenities, but should be aware of potential concerns such as limited dining options and cleanliness issues.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Attractions
The hotel is conveniently located near several attractions, including Oratoire Saint-Joseph, Marché Jean-Talon, and Parc du Mont-Royal. Plan to explore these attractions during your stay.
Check for Room Service Availability
Some guests were disappointed by the lack of room service, especially on weekends. If this is an important amenity for you, it's advisable to check the availability in advance.
Be Mindful of Noise Levels
A few guests reported noise disturbances, such as a loud generator and a malfunctioning spa. Consider requesting a room away from potential sources of noise.
Inquire About Pet-Friendly Services
The hotel is pet-friendly, but some guests were surprised by the need to inform the front desk for room cleaning. If traveling with pets, it's recommended to clarify the cleaning arrangements upon check-in.
Verify Restaurant Operating Hours
Guests noted that the hotel restaurant may not be open for dinner on certain days. It's advisable to confirm the restaurant's operating hours to avoid inconvenience.
Consider Transportation Options
The hotel offers a free shuttle service and is close to the airport. Take advantage of these services for convenient transportation to and from the hotel.
Check for Weekend Services
Some guests were disappointed by the absence of certain services, such as room service, on weekends. If staying over a weekend, it's advisable to inquire about the availability of all services during that time.
Address Security Concerns
A guest highlighted a high auto theft risk in the area and recommended asking the hotel front desk for a wheel boot to secure vehicles overnight. Consider taking precautions for vehicle security.
Confirm Room Cleanliness
While many guests praised the cleanliness of the rooms, a few reported issues such as dirty bedsheets and unclean pool areas. It's advisable to verify the room's cleanliness upon check-in and report any concerns immediately.
Location
2599 Boulevard Alfred Nobel, Montreal, QC H4S 2G1
What's nearby
- Université de Montréal7.3 mi
- Parc du Mont-Royal8.5 mi
- Parc du Portugal8.9 mi
- McGill University9 mi
- Sherbrooke Street9.1 mi
- Le Windsor9.3 mi
- Centre Bell9.3 mi
- Montreal's Underground City9.6 mi
- Saint Laurent Boulevard9.7 mi
- Saint Catherine Street9.7 mi
- Bank of Montreal10 mi
- Place d'Armes10 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 2026-12-31, 221586
Essential information about Novotel Montréal Aéroport
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | May | $157 | $190 |
Cheapest month to stay with an average 46% drop in price. | Most expensive month to stay with an average 135% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Novotel Montréal Aéroport
Which month has the cheapest rates at Novotel Montréal Aéroport?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Novotel Montréal Aéroport is March, with an average nightly rate of $111. The most expensive month is May at $156 per night.
What is the cheapest day to book Novotel Montréal Aéroport?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Novotel Montréal Aéroport is Monday, with an average nightly rate of $148. The most expensive day is Friday at $199 per night.
How far in advance should you book Novotel Montréal Aéroport?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Novotel Montréal Aéroport, book around 10 weeks in advance. This could save you approximately 21% compared to booking last minute.
KAYAK's top tips for your stay at Novotel Montréal Aéroport
FAQs when booking at Novotel Montréal Aéroport
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in MontrealMost recommended
See most recommended stays in MontrealGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
9.6 mi | Montreal Pierre Elliott Trudeau Intl | 1.9 mi |