No room cleaning in 3 days is my only complaint
4 stars
Novotel Montreal Aeroport
2599 Boulevard Alfred Nobel, Montreal, QC H4S 2G1, Canada
Montreal, Canada
See location+1 514 337 3222Photos of Novotel Montreal Aeroport
Overview
Novotel Montreal Aeroport offers 4-star accommodation in Montreal, just minutes from Montreal-Pierre Elliott Trudeau International Airport. It also features a saltwater swimming pool, a Jacuzzi and a gym.
There are a range of facilities on offer to those staying at Novotel Hotel Aeroport Montreal, such as a free shuttle service, a ballroom and meeting facilities. Convenient services include an express check-in feature and a luggage storage facility.
Rooms at the hotel are contemporary and provide a refrigerator, movies-on-demand and cable/satellite channels. Each provides its very own bathroom with bathrobes, a shower and a hair dryer.
Guests staying at Novotel Montreal Aeroport can enjoy a unique dining experience at the on-site restaurant, suitably based for those who want to stay close at mealtime. Guests are welcome to relax with a beverage on the bar's terrace.
Latest deals for Novotel Montreal Aeroport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Novotel Montreal Aeroport
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Family rooms
- Slippers
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bedroom
- Alarm clock
- Sofa bed
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Things to do
- Gift shop
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Novotel Montreal Aeroport
7.8
Good
1177 verified ratings
Wonderful
425
Very good
256
Good
174
Okay
113
Fair
81
Mediocre
49
Poor
79
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and its convenient location near the airport. However, many reviews highlighted issues with the service, particularly the rudeness of the staff and lack of friendliness. Additionally, there were complaints about the wifi and breakfast not being included, which affected the overall experience.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
11 reviews
7.3 out of 10
2 reviews
8.2 out of 10
4 reviews
All reviews
Great hotel. Clean and with a modern feel. Would highly recommend.
Pros (+) The restaurant was especially good... with all the amazing places to eat in Montreal, I hesitated on choosing to eat at the Hotel. I was very pleasently surprised at the qualiy of the food on the menu. My supper was delicious and I did not regret staying in for the evening. It made my business trip less tiring. The service was also excellent. The bar is really nice, again you do not feel like you ...
Cons (-) The early shuttle service in the morming is only every hour... which meant that for my 6:30 flight, I woul$ have had to take the 4:39 shuttle! I stayed at the Novatel airport hotel instead of the downtown one to ge5 more sleep! I ended up taking a taxi and a good think I did because early morning security at Trudeau airport was brutal !
Read more
Pros (+) Friendly & diverse staff.
Cons (-) Can't complain.
Pros (+) I do not like it at all due to this person.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Novotel Montreal Aeroport?
Novotel Montreal Aeroport offers a restaurant, bar/lounge, and the option for food to be delivered to guest accommodation. Additionally, there is a coffee shop, special diet menus available upon request, and vending machines for drinks and snacks.
Are there any nearby attractions or points of interest close to the hotel?
Yes, Novotel Montreal Aeroport is conveniently located near attractions such as Oratoire Saint-Joseph, Marché Jean-Talon, Parc du Mont-Royal, and Musée des beaux-arts de Montréal, all within approximately 10 miles.
What can guests expect from the hotel's cleanliness and customer service?
Guests can expect clean and comfortable rooms, friendly and helpful staff, and a pet-friendly environment. However, some guests have mentioned concerns about cleanliness, such as dirty pool areas and unclean furniture.
Is parking available at Novotel Montreal Aeroport?
Yes, the hotel offers free parking and private parking, as well as an airport shuttle service for added convenience.
When is the best time to visit Novotel Montreal Aeroport?
The high season for the hotel is in September, while the low season is in November. Guests can take advantage of the hotel's convenient location and amenities, but should be aware of potential concerns such as limited dining options and cleanliness issues.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Attractions
The hotel is conveniently located near several attractions, including Oratoire Saint-Joseph, Marché Jean-Talon, and Parc du Mont-Royal. Plan to explore these attractions during your stay.
Check for Room Service Availability
Some guests were disappointed by the lack of room service, especially on weekends. If this is an important amenity for you, it's advisable to check the availability in advance.
Be Mindful of Noise Levels
A few guests reported noise disturbances, such as a loud generator and a malfunctioning spa. Consider requesting a room away from potential sources of noise.
Inquire About Pet-Friendly Services
The hotel is pet-friendly, but some guests were surprised by the need to inform the front desk for room cleaning. If traveling with pets, it's recommended to clarify the cleaning arrangements upon check-in.
Verify Restaurant Operating Hours
Guests noted that the hotel restaurant may not be open for dinner on certain days. It's advisable to confirm the restaurant's operating hours to avoid inconvenience.
Consider Transportation Options
The hotel offers a free shuttle service and is close to the airport. Take advantage of these services for convenient transportation to and from the hotel.
Check for Weekend Services
Some guests were disappointed by the absence of certain services, such as room service, on weekends. If staying over a weekend, it's advisable to inquire about the availability of all services during that time.
Address Security Concerns
A guest highlighted a high auto theft risk in the area and recommended asking the hotel front desk for a wheel boot to secure vehicles overnight. Consider taking precautions for vehicle security.
Confirm Room Cleanliness
While many guests praised the cleanliness of the rooms, a few reported issues such as dirty bedsheets and unclean pool areas. It's advisable to verify the room's cleanliness upon check-in and report any concerns immediately.
Location
2599 Boulevard Alfred Nobel, Montreal, QC H4S 2G1
What's nearby
- Université de Montréal7.3 mi
- Parc du Mont-Royal8.5 mi
- Parc du Portugal8.9 mi
- McGill University9 mi
- Sherbrooke Street9.1 mi
- Le Windsor9.3 mi
- Centre Bell9.3 mi
- Montreal's Underground City9.6 mi
- Saint Laurent Boulevard9.7 mi
- Saint Catherine Street9.7 mi
- Bank of Montreal10 mi
- Place d'Armes10 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 2025-12-31, 221586
Essential information about Novotel Montreal Aeroport
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $159 |
Average price (weekend night) | $311 |
When to book a room at Novotel Montreal Aeroport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.6 |
|---|---|
Distance to city center | 9.6 mi |
Nearest Airport | Montreal Pierre Elliott Trudeau Intl |
Distance to airport | 1.9 mi |
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