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Staff were friendly and spoke some English
this is a small hotel with good quiet location near city promenade. very clean, no issues. hotel is overrated at 4* like most others.
No problems, close to Mühlheim center and public transport
Clean and quiet, helpful staff.
every thing no
good size room comfortable bed. good size closet, good size bathroom. cleanliness. very good breakfast
Very good breakfast.
Hotel was noticeably clean and tidy. Very comfortable and cozy. Elevator goes only to 2nd floor then you have to take stairs to 3rd; however, not a very big disadvantage. We arrived on Sunday afternoon and "no one" was in the hotel, not even staff. Could improve more in this area.
Relative to the rest of the hotels in the area, the rooms are updated and spacious. The staff are very helpful. Pricing is competitve. I wish the rooms had A/C but I didn't stay in the room during the day and the nights were cool enough to leave the windows open.
Friendly reception by hotel staff and good information on restaurants Indeed a lot of stairs to conquer. Almost no parking space next to hotel. Room fitted out ok but they forgot to buy a carpet that fits. Very noisy floors between levels you can almost hear what people say to each other or what they do in the middle of the night. Breakfast room set-up in hotel lobby?
It is very comfort, clean and nice view. The breakfast buffet is good and delicious. Walk about 10 minutes to the main train station. The hotel is without lift and we were arranged to live in the 3rd floor with 2 big luggages. When we made the booking through booking.com already requested to live in the ground floor. We don't know why still arrange us to live in the 3rd floor. It was really terrible to move 2 big luggages up and down by ourselves and nobody could help.
Very friendly and helpful staff. Superbly clean and well decorated.
The rooms were nice and big, and homely, staff was nice and friendly stairs :)
The friendly lady at the reception and the delicious breakfast, included in the roomprice. It was all o.k.
A family room was big enough for all family 2 sofa bed was too thin, children does not like too much
triple room is very good, hotel staff is so good, we're pleasent with the hotel... reception is not available from 22:00 pm to 06.00 am
The room was very confortable It was necessary to have a elevator
Breakfast was poor just like the attitude of the staff. We booked for a room with gardenview and bathtub but they tried to put us at first in some kind of cellarroom wittout any view. The room they finally gave us had no bath.....
nice breakfast and quiet environment it was rather far from the main train station, so not too convenient for transportation
The price compared to hotel rooms in Dusseldorf. Clean and simple, good value for money. No.
Familiy run, kind staff
a very clean and pleasant hotel with staff to match.friendly and most helpful.
Family environment, good restaurant aside
The staff were so unbelievably kind and keen to help. Convenience of the customers was clearly their priority, which I appreciated a lot (they let us leave our bags in the room before the check-in, so we could go to the the Loveparade unloaded, which was so so kind). The atmosphere was really peaceful and breakfest in the morning was truly delicious.
Breakfast was excellent and the staff very friendly and adjustable. 1) The location demands 10 minutes walking from the nearest tram station, 2) the address is complicated unless descriptively taken from the hotel reception, 3) You may feel home, but not hotel amenities much. 4) Suitable for those who look for good rate with clean room standard.
Friendly staff and the homely atmosphere. Excellent buffet breakfast. Quiet location.
Very friendly and helpful staff. Good location, fifteen minutes' walk from the town centre. Very nice restaurant next door. Mulheim is a larger town than I expected, and it was fairly difficult to find the hotel at first. There is a map on the hotel's own website, but you have to be quite close before you find the marked roads. I'd suggest that first-time visitors make sure they plan their route carefully. Should be easier when I visit again.
the staff were very welcoming and helpful in every way possible. Also free interent acess! The sat navigation coudl not find it perhaps clear coordinates on their website would have been helpful
Friendly and very helpful staff. Family run with a family feel.
Convenient central position. Friendly, helpful staff. The hotel provided everything that we required during our stay and we would definitely return if in the area again. No
spacious rooms, helpful staff bathroom could be cleaned better