Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.6 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "City centre within easy reach , said 100%." -
8.2 "Generally very clean."7.5 "75% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
7.6 "Good service."8.6 "86% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
4.9 "Breakfast is below average."4.3 "57% said the
breakfast was too expensive ." -
4.5 "Rooms are not good."2.1 "79%
complained about the bathroom ." 3.8 "62% saidrooms were small ." 3.0 "For 70%, therooms looked old ." -
4.3 "Not very comfortable."1.9 "81% thought it was
too noisy ." 3.8 "62% saidrooms were small ." -
3.8 "Vibe wasn't good."2.9 "71%
criticized the unstylish hotel ." -
3.5 "Disappointing food."
Overall Rating
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9.7 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
8.0 "Generally very clean."
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7.7 "Good service."8.6 "86% found the
staff to be very friendly ." 10.0 "100% thought theservice was very professional ." -
5.1 "Breakfast is mediocre."
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4.9 "Rooms are not good."
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4.7 "Not very comfortable."
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4.2 "Vibe wasn't good."3.1 "69%
criticized the unstylish hotel ." -
4.0 "Disappointing food."
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3.9 "Value below average."4.8 "52% said the
breakfast was too expensive ."
Overall Rating
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9.5 "Terrific location."
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7.8 "Good service."
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4.7 "Rooms are not good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
Good hotel, free parking & internet one elevator was not working, during check-out it was a mess (off course maintenance must happen sometimes)
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6.0review from
Generally satisfactory, the level being what I would expect of a Mercure. My non-smoking room had a strong odor of cigarette smoke. Since the window was open I assumed the service personnel also detected it. A deodorizer would have been helpful. Due to the location, a certain amount of exterior noise was unavoidable.
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4.3review from
Pleasant reception chap. Clean bathroom. Comfortable bed. Restaurant closed on Saturday night when we arrived late and were relying on it. Vastly overpriced breakfast. Cost of breakfast should be included in the room rate. Nowhere secure to park a car that would not fit in the underground car park. We were given two double rooms when we had booked a double and a twin.
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7.3review from
comfort, facilities (close to the trainstation, public transports), staff
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8.0review from
This hotel was excellent, last year I stayed in another hotel in Mulhouse an me an others guests were rob and it was an inside job, a combination of the staff and people fromoutside.
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7.2review from
The Hotel was very comfortable and in an excellant location close to the city and the rail station
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6.0review from
The hotel was very clean. The room could use an update.
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6.0review from
Good hotel, free parking & internet one elevator was not working, during check-out it was a mess (off course maintenance must happen sometimes)
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6.0review from
Generally satisfactory, the level being what I would expect of a Mercure. My non-smoking room had a strong odor of cigarette smoke. Since the window was open I assumed the service personnel also detected it. A deodorizer would have been helpful. Due to the location, a certain amount of exterior noise was unavoidable.
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4.3review from
Pleasant reception chap. Clean bathroom. Comfortable bed. Restaurant closed on Saturday night when we arrived late and were relying on it. Vastly overpriced breakfast. Cost of breakfast should be included in the room rate. Nowhere secure to park a car that would not fit in the underground car park. We were given two double rooms when we had booked a double and a twin.
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6.0review from
The hotel was very clean. The room could use an update.
