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The rooms were very clean and comfortable. The staff was very accomodating and friendly. An excellent hotel at an affordable price.
My husband and I stayed here when we went to visit our married daughter. She lent me her car, so we had two cars parked in a very empty motel parking lot....she was going to come get it that evening, but did not. The next morning she came over to see us and to get her car. When we checked out, the rude owner/manager tried to charge us for an extra person in the room!!! My daughter is married with an apartment of her own. She visited us for about 30 minutes at the motel before we left to get breakfast. I told the owner/manager that the room had only one bed in it!! When I got home I wrote him a letter telling him that I was offended and embarrased--there were other people in the little lobby when he accused me of having an extra person in the room. If he had written me back or acknowledged my letter, we might have stayed there again. We go to Carbondale once a month for two nights. His acting like the MOTEL GESTAPO caused us to never stay there again. The extra person charge, I saw later, would have been $5.00; he lost many dollars because we need a motel in the Carbondale area at least 24 nights a year--sometimes we go for 4 nights at a time. He is a most unpleasant man, scared to death that someone is going to cheat him out of a few dollars. We also had no hot water when we tried to shower--I called the desk, and he said too many people were showering!! There were hardly any people staying there!! My advice is to go elsewhere where a proprietor will appreciate the business and treat people with kindness and respect.
So we arrived to a room that had this really funny smell and an iron burn print on the floor. When we pulled the sheets down to go to bed we found stained pillows. IN the morning when we were ready to shower... one of the towels were dirty so we called the front office to get another towel and he said he couldnt do anything until the housekeeping got in. We told him that the towel was dirty and he stated, 'I Know, but....' He still would not give us a new towel and said he couldnt until later in the afternoon. Then we went to the lobby to ask in person and asked if he could get one out of another room since we really needed it. He gave us a hard time but did it after a co-worker told him to. \nIt was not a good experience and the same thing happened the following morning.
The room was very clean and the staff kept it that way throughout my 5 day stay. Nothing. It met all of my expectations.
The property is well maintained with excellent bedding and a very friendly staff. Corners of the floor by the bathtub could have been cleaner.
Awesome staff. Hotel was very clean, and the rooms were very up to date. Great value!
Proximity to campus, near shopping, economical price, and for a one nite stay it served it's purpose!
Price, ample parking, nice TV. Bed was stiff, no elevator, and if on first floor, hope there are no kids above you. If there are, get ready for the sound of thunder on your roof. Best to stay weekdays. mostly contract workers and business people.
Quiet. Elevator? Didn't find one for 3rd floor stay. No local stations on tv? Only analog & those there limited.
I don't like the place, nothing is taken care of, the people I assume are the owners, do not care how the place looks. I'm glad the wifi connection is free, because it was horrible. Having to stay there
Location was great but everything else was horrible. Everything! I would not recommend this hotel to anyone except a drug dealer or pimp.
Had a place to sleep The place is dirty, there are evidence of poor services everywhere. Most of the guests look like junkies making the place scary, the staff are not very friendly.
It's cheap. Dirty, falling apart, shady. All the variables of a mediocre hotel. You get what you pay for.