Shangrila Hotels and Resort

The hotel offers a variety of dining options including a restaurant, bar/lounge, and the option for breakfast in the room. Additionally, guests can enjoy complimentary breakfast and access to special diet menus upon request.

The hotel ensures high standards of cleanliness with daily housekeeping, professional cleaning companies, and guest accommodation disinfected between stays. However, some guests have mentioned concerns about the cleanliness of sheets and the need for infrastructure maintenance.

The high season is in March, offering a great time to experience the peaceful location, away from any kind of noise. However, it's important to note that the low season is in June.

While some guests appreciated the ortho-friendly mattresses, others mentioned that the beds were hard and the sheets were not clean. It's advisable to inquire about mattress preferences when making a reservation.

The hotel provides free parking and private parking for guests, making it convenient for those traveling by car. However, some guests have mentioned narrow corridors and road conditions just before reaching the hotel.

Several guests praised the spectacular views from rooms, especially those with balconies facing the fountain.

The hotel's low season in June might offer more affordable rates and fewer crowds, making it an ideal time to visit.

The hotel's proximity to Mall Road, a 5-minute drive away, provides a peaceful location while still being close to the main attractions.

Some guests mentioned issues with cleanliness, such as dirty sheets and untidy washrooms, so it's advisable to inspect the room upon arrival.

While some rooms were well-maintained, others had old fixtures and a dated feel, so it's recommended to ask about the room's condition before booking.

Guests appreciated well-lit rooms with spacious layouts and constant hot water in the washrooms, making it worth considering when choosing a room.

The hotel's serene and secluded location away from the commotion of the city was highlighted by many guests, offering a peaceful retreat.

Guests praised the delicious food and friendly staff at the hotel's Saffron restaurant, making it a recommended dining option during the stay.

Some guests experienced power outages and hot water issues, so it's advisable to inquire about the hotel's backup power setup.

Guests noted that the breakfast timing was early, which might be inconvenient for some, especially new couples, so it's worth considering when planning the morning routine.