Services and conveniences
Basics
General
Accessibility and suitability
Bathroom
Dining
Kitchen
Laundry
Pool and spa
Media and entertainment
Parking and transportation
Bedroom
Family friendly
Outdoor
Workspace
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions to visit during my stay?
You can visit The National Museum of Oman, Bait Al Zubair, Al Alam Palace, Al Jalali Fort, Muscat Gate Museum, Sultan's Armed Forces Museum, Muttrah Souq, Mutrah Fort, Mutrah Corniche, Port Sultan Qaboos, Al-Qurm Park, and Royal Opera House, all within a few miles from the hotel.
What are the main amenities offered at the hotel?
The hotel offers a variety of amenities including daily housekeeping, contactless check-in/check-out, a business center, car rental, concierge service, free parking, fishing, diving, snorkeling, an indoor and outdoor pool, laundry facilities, and a kitchenette in the rooms.
How is the cleanliness of the rooms and the hotel in general?
The hotel ensures cleanliness with daily housekeeping, use of effective cleaning chemicals against coronavirus, and guest accommodation being disinfected between stays. However, some guests have mentioned concerns about old towels, broken furniture, and the need for extensive refurbishment.
What can I expect from the hotel's customer service?
The staff is known for being very helpful, accommodating, and approachable. Special mentions were made for Ms. Marj and Mr. Balaji for their exceptional support and service. However, a few guests have mentioned that some staff members may need more training.
Is the hotel suitable for families with children?
Yes, the hotel is family-friendly with amenities such as babysitting or child care, a child pool, kids meals, and child-safety socket covers. However, some guests have suggested that daily cleaning of the room should be provided for families with kids and that washroom accessories need to be upgraded.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room with a Smart TV
Guests appreciated the smart TVs in the rooms, providing entertainment and convenience during their stay.
Opt for a Room Away from AC Noise
Some guests experienced loud AC fan noise, impacting their sleep quality. Consider requesting a room with quieter AC or away from the noise.
Check Room Amenities
Some family apartments lacked sitting areas, sofas, hairdressers, and irons. Ensure the room amenities meet your needs before booking.
Verify Breakfast Quality
While some guests found the breakfast basic with small portions, others didn't test it. Consider checking recent reviews for updated breakfast quality.
Request Additional Plates
Some guests had to ask for more plates as there weren't enough in the room. Consider requesting extra plates upon check-in to avoid inconvenience.
Verify Room Maintenance
Some guests encountered issues with broken cabinet door handles, non-functional TVs, and cracked sinks. Ensure the room is well-maintained before settling in.
Consider Staff Recommendations
Guests appreciated the support and service provided by specific staff members. Consider seeking their assistance for a more personalized experience.
Check for Power Backup
In case of unexpected weather events, verify if the hotel has a power generator as backup to avoid inconvenience during power failures.
Verify Room Cleanliness
Some guests mentioned the need for improved cleanliness, including whitening of linens and towels. Consider checking recent reviews for updated cleanliness standards.
Assess Equipment and Towel Quality
Some guests reported poor equipment services and smelly towels. Ensure the hotel has addressed these issues before your stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 1:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | 8.8 |
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Distance to city center | 11.1 mi |
Nearest Airport | Muscat Seeb |
Distance to airport | 18.9 mi |