Guest Reviews
Overall Rating
7.9 Good
Based on 106 reviews
Location
8.9
Cleanliness
8.5
Service
8.2
Breakfast
7.6
Room
7.3
Food
6.5
Value for money
4.4
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The Golden Palms Hotel & Spa
$103+
Review highlights
- 8.9
- 8.5
- 6.5
- 4.4
Good to know
- Pleasant hotel grounds
- Great view
- Great shopping
About
With a stay at The Golden Palms Hotel & Spa in Mussoorie, you'll be convenient to Gun Hill and Bhata Falls. This hotel is within close proximity of Municipal Garden and Jharipani Falls.
Rooms
Make yourself at home in one of the 45 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Amenities
Enjoy recreational amenities such as a health club and an indoor tennis court.
Dining
Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Amenities
- Business center
- Internet
- Laundry service
- Meeting/Banquet facilities
- Room service
- Game room
- Spa
- Restaurant
- Air-conditioned
- 24 Hour Front Desk
- Night club
- Fitness center
- Free parking
- Playground
- Storage available
- Free Wi-Fi
- Terrace/Patio
- Babysitting or child care
- Concierge service
- Child pool
- Indoor pool
- Coffee shop
- Safe
- Airport shuttle
- Facilities for Disabled Guests
- Laundry facilities
- Complimentary breakfast
- Pets not allowed
- Indoor tennis
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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3.3
Cons: Rooms was stinking and room was not maintained staff was not good
review from
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6.7
Pros: Nice spread of Breakfast. Excellent location being just on the Mall Road. Specious Rooms with nice Valley Views.
Cons: I have asked for the confirmation of my booking for which I had to call hotel 5 times and it took almost 15 hrs. The biggest problem I faced is to reach hotel since taxi is not allowed to enter in ...
review from
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3.8
Pros: Zero star property
Cons: No service at all
review from
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2.5
Pros: Very worst experience faced first time in my forty years journey.
Cons: Not even willing to take the name of hotel.
review from
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5.8
Pros: We arrived after 5 pm and had to hire labors to carry our luggage to the hotel as taxi will not allowed on Mall Road in the evening. From the Mall Road the hotel is steep down the hill and it is very ...
Cons: stink from toilet, not worth the price. sold as 4star but it should be 2/3 star.
review from
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6.7
Cons: Staff always ask for a print out of Booking details! It should suffice that they received a mail from Booking.com and I have the booking details in my phone
review from
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6.7
Pros: Nice spread of Breakfast. Excellent location being just on the Mall Road. Specious Rooms with nice Valley Views.
Cons: I have asked for the confirmation of my booking for which I had to call hotel 5 times and it took almost 15 hrs. The biggest problem I faced is to reach hotel since taxi is not allowed to enter in ...
review from
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6.7
Cons: Staff always ask for a print out of Booking details! It should suffice that they received a mail from Booking.com and I have the booking details in my phone
review from
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3.3
Cons: Rooms was stinking and room was not maintained staff was not good
review from
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3.8
Pros: Zero star property
Cons: No service at all
review from
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2.5
Pros: Very worst experience faced first time in my forty years journey.
Cons: Not even willing to take the name of hotel.
review from
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5.8
Pros: We arrived after 5 pm and had to hire labors to carry our luggage to the hotel as taxi will not allowed on Mall Road in the evening. From the Mall Road the hotel is steep down the hill and it is very ...
Cons: stink from toilet, not worth the price. sold as 4star but it should be 2/3 star.
review from
