I loved the room. It had a fantastic ocean view. I will definitely be booking another trip soon. This resort isn't crammed together around other resorts and the private beach is awesome. The indoor pool was cozy. Everybody was super nice-resort workers and guests.
The Barnicles restaurant wasn't as nice as I thought it would've been but the food and drinks were good.
Nice balcony, parking garage attached so we didn't have to walk in the rain or go to another building, quiet, great view
There was no couch, just a big empty space where it most likely used to be, very small tv, bathroom sink was outside of the bathroom
The service was great and staff was extremely nice and polite.
The vending machine did not work. And no beach towels.
The staff checking us in was super friendly and helpful. When we got up to our room we couldn't believe how beautiful the view was! It's the first time we've stayed at a hotel where our view from the room looks exactly like the pictures online! There's also a free (for resort guests ) mini golf course and the pools have a view of the ocean. We enjoyed our stay so much we can't wait to go back!
Price, staff, food, restaurants, fishing... All was good!
Carpet needs some good cleaning!
Location ,big deck. The view, the activities. Pools. everything was great
Second year in a row staying here. My family loves it. The pools are nice, the rooms are clean. The airport is close, but I couldn't hear planes in the room.
They won't let you use your own umbrella unless it is placed behind the ones you have to purchase/rent for the day.
The location was very nice & the price of the room.
After I checked in the the room wasn't ready. I was told if I didn't get a call stating the room was ready to come back at 4pm. I returned at 3:50pm & the line was out the front door & down the steps. The process took about 25 mins just to pick up the room keys.
Location is very good - check-in was right on time - however there was a line. No regrets!
I loved the variety of pools and lazy rivers as well as the on-site miniature golf! The proximity of the pier was also great! My kids liked the planes that flew low overhead, as this resort is very close to the airport. The room was clean and updated.
I was traveling alone with three children under the age of 10 and they were not very accommodating as far as getting us a room a little earlier than the check in time of 4pm. They called me at 3:59pm to tell me our room was ready. The desk staff was not very friendly.
Booked Bc it said palmetto got there and was cypress
We liked the fact that it was sort of off by itself. But yet close to everything you want to do. Having the two restaurant along with the multiple pools and the beach right there was amazing. The pier was a surprise and we spent our nights on it having some drinks and listening to the live band.
We didn't like that the airport was right there. You heard every plane that took off. Also the toilet and the refrigerator were a little noisy.
Planes from airport low and loud
The location was beautiful by beach.
The rooms condition was awful. It looked nothing like the photos online. In the bathroom the faucet was was falling out of the wall , there was rust everywhere. Just not at all what I was expecting for the money I payed !
No hot tub, breakfast closed too early, bar closed too early
I loved the beach, and the room was clean, and the staff was friendly.
Breakfast stops at 9am?! And why was my room joined with an older couple and I could hear everything they said through the door between our rooms?? They woke up at 6:30 slamming cabinets and when they finally left at 8 I was going to go back to sleep but they started doing construction on our building right outside my door. So much for getting rest on my vacation.