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4 stars

The Carmen Hotel

Penafrancia Avenue, Naga City 4400, Philippines
Naga City, Philippines
See location+63 544 725 888
8.4
Very good
based on 261 reviews
261 reviews
Provider
Provider for The Carmen Hotel
Provider for The Carmen Hotel
Provider for The Carmen Hotel

Overview

Rating
With a stay at The Carmen Hotel in Naga, you'll be in the business district, just a 3-minute walk from Naga Metropolitan Cathedral and 12 minutes by foot from SM City Naga. This 4-star hotel is 1.2 mi (2 km) from Basilica of Our Lady of Penafrancia and 1.4 mi (2.2 km) from Bicol Medical Center (BMC). Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available on request). Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee. Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and minibars. LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Rating
8.4
Very good
Based on 261 verified guest reviews

Latest deals for The Carmen Hotel

Wed 5/14
Thu 5/15

Amenities at The Carmen Hotel

  • Fitness center
  • Room service
  • Free Wi-Fi
  • Airport shuttle
  • Parking
  • Laundry facilities
  • Hairdryer
  • 24hr front desk
  • Increased accessibility
  • Refrigerator

Parking and transportation

  • Airport shuttle
  • Parking

Accessibility and suitability

  • Increased accessibility
  • Elevator

Dining

  • Minibar
  • Refrigerator

Services and conveniences

  • Room service
  • 24hr front desk

Bathroom

  • Hairdryer

Laundry

  • Laundry facilities

General

  • Storage available

Fitness

  • Fitness center

Basics

  • Free Wi-Fi

Pool

  • Pool

Reviews of The Carmen Hotel

8.4
Very good
261 verified ratings
Wonderful
128
Very good
41
Good
48
Okay
24
Fair
14
Mediocre
5
Poor
1

Summary of reviews

Guests say
Guests have mixed feelings about their stay, with many highlighting issues related to service, cleanliness, and breakfast quality. While some appreciated the comfortable beds and friendly staff, others were disappointed by the dated furniture, poor breakfast options, and inadequate amenities. Overall, improvements in these areas could enhance the guest experience significantly.
AI-Generated from customer reviews
Cleanliness2.5 out of 10
Breakfast2.5 out of 10
Service2 out of 10
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Location

Penafrancia Avenue, Naga City 4400

What's nearby

  • Naga Metropolitan Cathedral224 yd
  • Holy Rosary Minor Seminary249 yd
  • Bicol Medical Center0.8 mi
  • Peñafrancia Basilica1 mi
  • Naga Ecological Park2 mi
  • Haciendas de Naga5.4 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at The Carmen Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Carmen Hotel

  • Where is The Carmen Hotel located?

    The Carmen Hotel is located at Penafrancia Avenue, 0.5 miles from the center of Naga City. Naga Metropolitan Cathedral is the closest landmark to The Carmen Hotel.

  • When is check-in time and check-out time at The Carmen Hotel?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at The Carmen Hotel.

  • Does The Carmen Hotel offer free Wi-Fi?

    Yes, The Carmen Hotel offers free Wi-Fi.

  • How far is The Carmen Hotel from the airport?

    The Carmen Hotel is 6.3 miles from Naga City. The Carmen Hotel is 48.6 miles from Daraga Bicol Intl.

  • Does The Carmen Hotel have a pool?

    Yes, The Carmen Hotel has a pool onsite.

  • How does KAYAK find such great The Carmen Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Carmen Hotel in Naga City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Carmen Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Carmen Hotel.

See more FAQs

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Good to know

Value for money

8.0

Distance to city center

0.5 mi

Nearest Airport

Naga City

Distance to airport

6.2 mi