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Fairmont The Norfolk
5 stars

Fairmont The Norfolk

Harry Thuku Road, Po Box 58581, Nairobi 00200, Kenya
Nairobi, Kenya
See location+254 202 265 000
From
$184
Cheapest

rate per night

8.5
Very good
based on 412 reviews
412 reviews
Room type
Provider
Nightly total
Standard room
Queen room
Deluxe room

Photos of Fairmont The Norfolk

Overview

Rating
Iconic landmark in the heart of Nairobi city set amongst tropical gardens, Fairmont The Norfolk offers luxury accommodation in an early 20th-century colonial building. Dine at the elegant terrace restaurant or experience the stylish lounge bar serving signature cocktails and a vast selection of premium spirits and wines. Whether you're in Nairobi on business or going on safari, find time to swim in our heated pool and enhance your well-being with a treatment in the tranquil spa or at our fitness centre.
Rating
8.5
Very good
Based on 412 verified guest reviews

Latest deals for Fairmont The Norfolk

Mon 5/12
Tue 5/13
Deluxe room
bed type unknown
1 king bed
bed type unknown
Queen room
bed type unknown
bed type unknown
1 queen bed
Standard room
1 queen bed
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Fairmont The Norfolk

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine

Pool and spa

  • Heated pool
  • Spa
  • Outdoor pool
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

General

  • Family rooms
  • Garden view
  • Inner courtyard view
  • Storage available
  • Slippers
  • Telephone
  • Carpeted

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Valet parking

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Balcony

Things to do

  • Gift shop
  • Board games/puzzles
  • Golf
  • Evening entertainment

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping

Fitness

  • Fitness center

Reviews of Fairmont The Norfolk

8.5
Very good
412 verified ratings
Wonderful
227
Very good
71
Good
58
Okay
20
Fair
19
Mediocre
7
Poor
10

Summary of reviews

Guests say
Guests had mixed experiences at the hotel, with several complaints about service and cleanliness. Many found the atmosphere charming and appreciated the friendly staff and good food. However, issues like outdated rooms, poor wifi, and inadequate air conditioning were noted. Overall, while some guests enjoyed their stay, others felt disappointed by certain aspects of the hotel.
AI-Generated from customer reviews
Atmosphere7.5 out of 10
Service3.5 out of 10
Cleanliness3 out of 10
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Location

Harry Thuku Road, Po Box 58581, Nairobi 00200

What's nearby

  • Nairobi National Museum0.3 mi
  • Regency Palms Casino0.4 mi
  • Central Park0.5 mi
  • Teleposta Towers0.6 mi
  • National Museums of Kenya-Nairobi Gallery0.6 mi
  • City Hall0.7 mi
  • RKL Casino0.7 mi
  • Kenyatta Mausoleum0.8 mi
  • Kenyatta International Conference Centre0.8 mi
  • Nairobi NV Park0.9 mi
  • Nairobi Railway Station1.2 mi
  • The Nairobi Hospital1.4 mi

Policies

Check-in/Check-out

Check in anytime after 12:00 PM, check out anytime before 10:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Fairmont The Norfolk

Low season

May

High season

July

Average price (weeknight)

$242

Average price (weekend night)

$235
Cheapest month to stay with an average 21% drop in price.
Most expensive month to stay with an average 31% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Fairmont The Norfolk

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Fairmont The Norfolk

  • If you’re after a cheap room at Fairmont The Norfolk, then you should consider staying during the low season. The cheapest deals can generally be found in May and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Fairmont The Norfolk, plan to stay on a Friday or Tuesday. The most expensive day is usually Sunday.
  • The cheapest price a room at Fairmont The Norfolk was booked for on KAYAK in the last 2 weeks was $184, while the most expensive was $184.
  • How long should you stay at Fairmont The Norfolk? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at Fairmont The Norfolk

  • Where is Fairmont The Norfolk located?

    Fairmont The Norfolk is located at Harry Thuku Road, Po Box 58581, 1 miles from the center of Nairobi. Nairobi National Museum is the closest landmark to Fairmont The Norfolk.

  • When is check-in time and check-out time at Fairmont The Norfolk?

    Check-in time is 12:00 PM and check-out time is 10:00 AM at Fairmont The Norfolk.

  • Does Fairmont The Norfolk offer free Wi-Fi?

    Yes, Fairmont The Norfolk offers free Wi-Fi.

  • Does Fairmont The Norfolk offer free parking?

    Yes, Fairmont The Norfolk offers free parking.

  • How far is Fairmont The Norfolk from the airport?

    Fairmont The Norfolk is 3.2 miles from Nairobi Wilson. Fairmont The Norfolk is 8.3 miles from Nairobi Jomo Kenyatta Intl.

  • Does Fairmont The Norfolk have a pool?

    Yes, Fairmont The Norfolk has a pool onsite.

  • How does KAYAK find such great Fairmont The Norfolk hotel deals?

    KAYAK scours the web for all room deals available at Fairmont The Norfolk in Nairobi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Fairmont The Norfolk and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Fairmont The Norfolk.

See more FAQs

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Good to know

Value for money

7.9

Distance to city center

1.0 mi

Nearest Airport

Nairobi Wilson

Distance to airport

3.0 mi