
Fairmont The Norfolk
Photos of Fairmont The Norfolk
Overview
Latest deals for Fairmont The Norfolk
Amenities at Fairmont The Norfolk
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Pool and spa
- Heated pool
- Spa
- Outdoor pool
- Spa and wellness center
- Massage
- Pool bar
- Sauna
General
- Family rooms
- Garden view
- Inner courtyard view
- Storage available
- Slippers
- Telephone
- Carpeted
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Things to do
- Gift shop
- Board games/puzzles
- Golf
- Evening entertainment
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Fairmont The Norfolk
Summary of reviews
Score by provider



The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at Fairmont The Norfolk is excellent, with a wide variety of food options, fabulous fruit, and freshly cooked eggs. It is a great way to start your day during your stay.
Is the hotel suitable for families with children?
Yes, Fairmont The Norfolk is family-friendly, offering services such as babysitting or child care, cribs availability, kids meals, and a kid-friendly buffet. It's a great choice for families visiting Nairobi.
How is the cleanliness and maintenance of the hotel's facilities?
While some reviews mentioned that the rooms and facilities looked tired, the hotel staff ensures that the property is spotless and well-maintained. The historic property is beautifully refurbished, and the staff is attentive to cleanliness and maintenance.
What are the hotel's unique offerings?
Fairmont The Norfolk offers a beautiful colonial architecture, a tranquil back garden, and a heated swimming pool, providing a special experience in Nairobi. Additionally, the hotel has a historical flair and a wonderful ambiance, making it a unique and charming place to stay.
Is there anything to be aware of before booking a room at the hotel?
While the hotel offers a great experience, some guests have mentioned that the rooms are outdated and in need of renovation. Additionally, it's important to note that the neighborhood may be considered unsafe for walking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Garden View
Several guests praised the beautiful garden inside the hotel, so consider requesting a room with a garden view for a more tranquil and scenic experience.
Explore Nearby Attractions
The hotel's central location makes it convenient to visit nearby attractions such as the Kenya National Theatre, Jeevanjee Gardens, and Nairobi National Museum, all within walking distance.
Be Mindful of Noise Levels
Some guests mentioned that noise from the corridors could be heard in the rooms, so it may be helpful to pack earplugs if you are sensitive to noise.
Take Advantage of the Historical Flair
Embrace the historical charm of the hotel, as many guests appreciated the colonial architecture and the hotel's historical significance.
Consider Room Renovations
While some guests found the rooms to be outdated, others enjoyed the historical vibe. If modern amenities are a priority, it may be beneficial to inquire about renovated rooms.
Enjoy the Breakfast Selection
Numerous guests praised the extensive and delicious breakfast buffet, so be sure to indulge in the wide variety of food options available.
Check for Room Upgrades
If you desire a room with specific features, such as a balcony or a view, consider requesting an upgrade during the booking process to enhance your stay.
Utilize the Concierge Service
The hotel offers a concierge service, which can be valuable for arranging tours, transportation, and providing local recommendations for a more personalized experience.
Take Note of Security Measures
Guests appreciated the hotel's security measures and its proximity to a police station, contributing to a sense of safety and comfort during their stay.
Consider Off-Peak Travel
To avoid potential noise and crowding, consider visiting during the low season in March, as some guests noted that the hotel can become busy and noisy during peak times.
Location
What's nearby
- Nairobi National Museum0.3 mi
- Regency Palms Casino0.4 mi
- Central Park0.5 mi
- Teleposta Towers0.6 mi
- National Museums of Kenya-Nairobi Gallery0.6 mi
- City Hall0.7 mi
- RKL Casino0.7 mi
- Kenyatta Mausoleum0.8 mi
- Kenyatta International Conference Centre0.8 mi
- Nairobi NV Park0.9 mi
- Nairobi Railway Station1.2 mi
- The Nairobi Hospital1.4 mi
Policies
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Fairmont The Norfolk
Low season | May |
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High season | July |
Average price (weeknight) | $242 |
Average price (weekend night) | $235 |
When to book a room at Fairmont The Norfolk
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Value for money | 7.9 |
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Distance to city center | 1.0 mi |
Nearest Airport | Nairobi Wilson |
Distance to airport | 3.0 mi |