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Best Western Hotel Crystal
Top Romantic Hotel

5, Rue Chanzy, 54000 Nancy, Lorraine, France
+33 3 83 17 54 00

$63+

Overall guest ratings

8.0/10 Good
Based on 1,002 reviews

Review highlights

  • 9.2
  • 8.6
  • 7.3
  • 4.5

Nearby

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    About

    Discover the BEST WESTERN Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region. Offering 58 air-conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service while you relax at the bar, near our winter garden. We are located in the city center, inside the shopping area, and close to the famous

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business center
    • Internet
    • Gift shop
    • Laundry service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 1,002 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 8.6 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.2 "92% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      8.0 "80% thought parking was inexpensive."
    • 7.3 "Good breakfast."
    • 5.2 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      5.0 "Only 50% thought the shower was ok."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.5 "Not very comfortable."
      1.7 "83% said rooms were small."
      4.8 "52% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
    • 4.2 "Value below average."
      0.4 "96% said the breakfast was too expensive."
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    Overall Rating

    8.1 Excellent
    Based on 741 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.3 "93% thought it was easy to get to the train station."
      8.0 "80% thought parking was inexpensive."
    • 7.3 "Good breakfast."
    • 5.3 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.2 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 4.5 "Value below average."
      0.5 "95% said the breakfast was too expensive."
    • 4.5 "Not very comfortable."
      1.7 "83% said rooms were small."
      4.7 "53% thought it was too noisy."
      4.7 "53% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
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    Overall Rating

    7.9 Good
    Based on 60 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 7.6 "Good breakfast."
    • 5.3 "Rooms are ok."
    • 4.7 "Not very comfortable."
      4.9 "51% thought it was too noisy."
      1.7 "83% said rooms were small."

    Overall Rating

    6.8 Good
    Based on 20 reviews
    • 8.9 "Great service."
    • 5.0 "Rooms are ok."

    Overall Rating

    8.1 Excellent
    Based on 180 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 8.5 "Location is great."
      9.3 "93% thought it was easy to get to the train station."
    • 6.6 "Breakfast is mediocre."
    • 5.0 "Average cleanliness."
    • 4.6 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      1.6 "84% said rooms were small."
    • 4.6 "Vibe wasn't good."
    • 4.2 "Not very comfortable."
      4.5 "55% thought it was too noisy."
      1.6 "84% said rooms were small."
    • 4.0 "Bad amenities."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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