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The location is convenient for museums, restaurants and the world heritage sights in Nancy. It is two blocks from the tram line. The hotel is located on Stanislas Square. Every night around 10 to 11 PM, there is a son et lumiere show in the square with a powerful sound system. Afterward, the locals drink and party in the square until early morning. Sleep is difficult. The hotel does not have parking for guests.
Right on the most beautiful plaza
The fact that it was situated in the Stanislaus Square is a plus point. The same cleanliness and well kept historic beauty of the Square ends on the Hotel doorstep. This Hotel could be a gem, but it is evident that it is being neglected. The cleanliness is not up to standard. The bedrooms and bathrooms are badly needing renovation e.g. paint, the splitting windows, tile the bathroom floor and wall to standard, toilet lid broke off. General feeling of non-interest from the staff. Friendliness and attention to guests is a Hotel service and should be expected for this price. Sorry, but perhaps a little bit of this money could be used for the above problems. That would make it a hotel to remember.
The location of this hotel is definitely its best feature. Although it is still grand, it has seen better days...Staff at reception were very friendly and helpful. The room was far too hot when we checked in, we had to turn the radiator off.
The very central location. Its situation in the grandiose historic Stanislas square. The proximity of many excellent restaurants and shops. The complicated access by road and the lack of hotel parking.
We stayed at this hotel in 2007 and enjoyed it as much then as we did this time.
Superb location right on gorgeous Place Stanislas. Excellent Concierge service. Beautifully decorated public areas and rooms. Excellent rapport quality/price for the courtyard-side double-standard room we had. Minor detail...We chose one of the less expensive rooms which did not have a mini-fridge or hair dryer. If asked for, I'm sure a hairdryer would have been sent to the room. Bathrobe was nice touch.
Comfortable bed, good bathroom, lovely terrace on the square. Non-free and overpriced wi-fi, mini-bar/fridge didn't work, burns in the carpet.
I thought the location was spectacular and room met all of our needs and was excellent value
The location and the hotel being very authentic The beds were a bit to soft and the furniture was a bit outdated. To some extent it did give it some extra character, but a bit more moderated would not be a bad thing.
A pleasant surprise, much better than indicated by web-site. It was trendy and spacious. We liked the refrigerator and tea/coffee making facilities and complimentary use of internet. Peaceful location. Convenient car park.
the very modern Japanese style room and the proximity (walking distance) to sights downtown We were very lucky to get free parking right in front of the hotel, but it's not guaranteed. Paid parking is close by, and free parking a little walk away at a movie theatre. The hotel is very hard to find, and we had to enlist the help of local police.
Excellent room with lots of space and many unexpected facilities. We couldn't think of anything else we would have wanted providing. Even an ironing room! We took three quarters of an hour finding it.
Nice comfortable rooms and excellent bathrooms No proper breakfast
The hotel is very modern with some fururistic touches, staff very frendly
Very good hotel, spacious room, toilet separated from bath, micro, large bed, very clean, good and modern bath fixtures, nice view from room window, original and healthy breakfast and helpful staff I would have liked it a little closer to Stanislav Square
Really great hotel, very large stylish rooms, absolutely immaculate. Breakfast fantastic - lots of choice. Really recommend it and a very short walk and you are in the centre of Nancy - gorgeous restaurants and bars.
The hotel is located in a quiet place, near the river, and you can enjoy a sight of river and boats when you go to the center; design of the room is quite nice. Small bathroom and toilet, which are separated. And the walls are made of some plastic materials, which made me feel like I'm in a box ) there was no curtain for the bath, not convenient as the water falls to the floor.
very clean and modern a bit out of the way
Room was very spacious. Bathroom facilities very good. Parking arrangements were very good in secure place.
Room 115, first floor front side. Location! Charming old building with modern comfort. Super rain shower providing "tropical" rain shower! We were lucky to get one of the 8 parking places in front of the hotel. Small room. Very hard mattress, with 100% polyester blanket, no A/C in the room. Breakfast consisting mainly of packed items. Breakfast room looked like a battle field because used tables were not cleaned and serviced, so we took breakfast outside.
Pleasant staff. Good building
Beautiful building close to the magnificent Place Stanislas. Breakfast was poor.
It's a charming 400 years old hotel with excellent location (100 m from the Stanislas Place). I will stay there once again when visiting Nancy. A wooden floor maked noise when somebody was walking above my room durign the night. For me - no problem, but if somebody has difficulties with sleep, it might be difficult.
Great Location!! Tram stops right outside the hotel. short walking distance to town square. Staff did not speak English, TV had no english stations. Shower was hand held. Not a great place for American Tourists.
Very central. Easy access to all parts Nancy.
The atmosphere in the hotel, room' s design and location.
Central location. Individual character. No air conditioning and street noise in superior room as booked. Had to downgrade to third floor room for air conditioning and quiet. No drinks available in room.
L'acceuil aimable, l'aménagement de l'hôtel, qu'on a si bien conservé la substance du bâtiment. - Belle salle de bain. - Situation idéale pour visiter la vielle ville et la Place Stanislas. -
The traditional double room is terribly small and extremely uncomfortable. Floor looked as it was never renovated since 16th century. Terrible smell of old furniture. It reminded us of the room in a student hostel at university. It all can be accepted if the price would be 30-40 euros per night but not 110 euros.
Whats to say it's another Novatel, but it's showing its age. On site parking was a critical factor in chosing accommodation in Nancy For a hotel that actively markets to businesses for conferences etc it is pathetic that they done provide Wifi free throughout the hotel
It was a good stay for one night. People were friendly. Location was good, easy to reach by car. no comments
A room have two free extra beds. Also French news papers, including L'equipe, are available for free. There are a few, limited kinds of food for breakfast.
The service of the reception The staff of the breakfast, very dominant girl, rest of staff was doing nothing. Everything was to much.Airco did not work on every hotel room. Therefor poor comfort. Roomes are all the same; very small. So there is no so called family room. In the contrary of their website; Swimming pool was closed due to local regulations, start opening by June!. Don' t go here! It is a tourist trap.
Nothing was exceptional - there were the usual Novotel facilities - large car-park, good standard of room comfort, good restaurant. No
nice atmosphere no douche in bathroom
Great value; clean large rooms; easy to find None
Easy to reach from highway
Hotel Staff helpful and pleasant to deal with, Food rather expensive in the restaurant The Hotel is in a semi industrial area and is not suitable for taking walks from the hotel it is not located in a tourist area.
de beschaafde kwaliteit
Typical 2-star hotel, but in a great location for walking the old city. There is no lift, so you have to drag your own luggage upstairs to your room.
The location in the old town was convenient. Rooms were clean. Room and bathroom were small, but clean and basic. It was just a place to crash at the end of the day so it suited us fine. Breakfast is expensive, better to grab a fresh croissant at a nearby bakery.
The atmosphere of the building and the location in the old city centre, friendliness of the staff. The room and bed were very small. Noise from other rooms got through the thin walls.
Centrally located. Good price. Nice staff. Clean rooms.
Clean, spacious rooms; well-disposed and complaisant staff Really poor and unstable Internet connection.
Quiet The hotel is quite old. There was no hot water in the morning because, we were told, the pipe broke. Had to take a cold shower which wasn't pleasant!
A very nice individual hotel based right in the centre of the lovely city of Nancy, making it easy to explore, but it was not noisy at all. Staff were helpful. Directions were good so it was easy to find. Parking nearby. Felt that the hotel offered good value for money.
Nice location in the old district of Nancy. This hotel has a special flair. It looks like a museum due to its collection of old stuff shown in the hall and stairs. isolation between rooms could be improved.
Staff were very friendly and helpful. The location was good, close to everything we wanted to visit and close to lovely restaurants. The WiFi reception was excellent. The premises was a lovely former old home. Nothing
location, peacefullness Small shower
The hotel is very close to the city centre and the room was not very big but comfortable and clean. The staff was also very friendly. This hotel/motel is ideal for short term stay because is really economic without any flair and fair parking slots. Breakfest: Dont try the optional - breakfast for 7,50€/person . For this price you obtain a croissont and machinecoffe and machine juice (all you can drink).Save the money and go to a bar in the center or a bakery and spend there the money. Bathroom: Only small plastic-bathroom inside with shower and toilet at maximum 1qm. Not recommendable for long term staying.
Superb place for a low budget stay.
In proximity to train station, center of the town Under the floor, no soap in the bath room.
Location excellent Room had a smoke smell
The double room was nice, it even had a TV, although we didn't use it, and the bed was very comfortable. The hotel is also close to the railway station and city centre and the prices are very good. The bathroom was a bit small, but fully functional.
Quiet hotel. Simple (mininalistic) facilities but clean & comfortable. Staff helpful.
The location of the hotel is very good, very close to the city centre of Nancy, as well as to Art Nouveau houses such as the Villa Majorelle. Basic room but fair, in view of the price of the night at this hotel.
Central location and on site parking. Although booking was 'no smoking' there was an ashtray in the room and cigarette burns on the sink. Toilet/shower module is very compact!
private car park, value for money
fairly central bedrooms a little small
Very friendly staff with excellent English. Made to feel very welcome. Parking could be a problem without special arrangements being made.
The tasteful interior of the room, the cleanliness, the friendly servce The checker sofas in the lobby. Does not fit to the tasteful enviroment of you.
Large room and television with two English channels for news. The location was convenient to sights, restaurants and shopping. Staff was friendly. Our room was fairly spacious, but the furniture and decor were all dated and a bit tired (particularly the hair dryer). Lighting could be better--we were there for a couple of overcast days and, despite the large windows, could have used brighter or larger light fixtures to see around the room. As elsewhere in Europe/France, I find the breakfast prices too high to be worth taking.
Location is excellent, a few minutes walk from the railway station. Hotel staffs are very kind and friendly.
Room was clean and tidy, fairly smart with a charming little balcony overlooking a local square. Reception staff very helpful.
Location near the railway station, exceptionally kind staff
The shower and location Room too small
The central location is ideal for seeing the city. The rooms were very clean and comfortable. The staff were very pleasant. The only downside is parking around the hotel, but this is to be expected in the central location. There is a small garage for two cars available at a reasonable price. However the location out-ways this.
Hotel staff was very friendly, helpful, and knowledgeable. Room was clean and comfortable. Hotel was located within comfortable walking distance to area landmarks.
Cheap stay Very sparse and comfortless furnishings, linoleum in the corridors, not al beds in the flat even made up though booking was for four, and with children at least a 20 minute walk into the centre, plus we could not get into the room until 5pm on day of arrival
Room was clean and had all basics for short stay. I didn't like the fact that reception staff weren't available during day. We had to ask for clean towels and were told that it would cost us an additional 7 euros. We also had to ask for toilet rolls to be replenished as only two were provided for three people for a five day stay.
Close to the hospital and walking distance to heart of Nancy; a very well appointed and modern room.
The staff was helpfull.The appartment was good and clean.The swimmingpool was nice after a day in the car.Good garage.
Reception: Closes at 20 hrs !!!!!!, this is not a hotel but appart hotel, you have to take care of your garbage, nobody from 20 hs till 7 am
Check-in time at Saturday is 17:00-20:00. It's a litttle late.
We booked for 4 persons, but there was only one double bed and a sofa.
Swimming was good to stretch out after a long drive.
budget price, pre-booked secure parking no soul or atmosphere, was unable to check in before 5pm - door to hotel was locked and no-one was at the reception desk until 5pm, we had to wait around in the city for 30 minutes and come back to check in- no-one at reception desk after 8pm - I have never experienced this in a hotel before, even in a budget hotel. very basic quality rooms
The studio unit we stayed in has a complete efficiency kitchen, which enabled us to prepare meals in our room rather than have to eat out. Our unit was not air conditioned, which might be a problem during warmer months. While we were able to obtain on street parking, off street parking did not seem as readily available. Overall, however, we thought the property was a great value and provided for all our needs. The internet access is cumbersome, and sometimes unworkable if you are trying to access a site that links to subsequent sites. It should be easier to use than it is.
Friendley staff on arrieval.The location good for a one night stay in the heart of the town.The buffet breakfast a very good selection of fresh products.
All in One service eli hintaan sisältyi ihan kohtuulllinen aamupala, tervetuliais drinkki ja ilmainen wlan tai tietokoneen käyttö aulassa. Sijainti oli aivan loistava eli aivan kaupungin ytimestä. Hotelli on aika vanha, joten puuttuvan ilmastoinnin vuoksi ilma oli aika raskas ja ei varmasti sen vuoksi sovellu kovin hyvin esim. astmaa sairastaville. Kaikki paikat olivat pienen pintaremontin tarpeessa.
nice personnel; good location hotel was being renovated; looked awful; no closet space for clothes; bad elevator (slow tiny)
location, close to Stanislas square, in the centre. breakfast was just good, fresh croissants and rolls. extremely warm rooms, due to the fact that the sun had been shining on the window for most of the afternoon, there was no fan. our room was facing the square, there was a lot of noise from outside, drunk people, shouting and throwing bottles on the square until the next morning.
Nothing especial Hotel is under reconstructions. Also the problems with rooms. I get the keys of the occupied room:))
the welcome-drink in twin room which had 3 beds only one bed was good. Not every room had hairdryer
Location, view renovation needed
Not much really, considering the cost. The hotel was so old fashioned, but surprisingly did have a flushing WC in the en-suite facilities. The welcome drink was appalling. The room furniture was so old and the chair was on the point of falling apart. The bed was clean and reasonably comfortable. Breakfast was adequate with a reasonable choice. Overall, in the past few days we have stayed in various hotels whilst travelling through France, and most costing half the price provided better and more acceptable facilities. Parking was about 7-800metres away and cost 11 Euros. The photo on your website bears absolutely no comparison to the actual hotel facade.
Shabby and uncomforable.
We were very pleased with the Americain Hotel. Even though it was an older hotel, the room was a good size and comfortable. We felt it was a good value for the money. The breakfast was good, they had free Wi-Fi and they were very helpful.
Staff were very pleasant and helpful
Right in the middle of Nancy. Parking facilities
Good centeral location. Comfortable bed and good soundproofing so no noise from other rooms. Roomy for a french hotel. The machine to squeeze your own orange juice at breakfast was a superb addition to an extremely good breakfast. The room was too hot and the heating did not turn off.
It was conveniently situated for the station, main square and shops.
Good breakfast,very pleasant and helpful staff. Procedure for getting TV seemed a bit long!
Staff were best we have come across. Extremely helpful and courteous.
Helpful staff, clean room and bathroom, great location for Hotel De Ville and Light Show.
please give me points for this stay to my recently opened Acor account
My stay was very bad .The wash basin was clogged .The air conditionnig was not working properly and the room was very warm . The room was not confortable for the price I paid and I think they give me this room because I made a reservation through you .
Central location, good parking facilities, friendly personnel Small shower that could have been cleaned better, no minibar, basic breakfast.
I liked it when all the Motgherwell FC fans left hotel for game, But we got beat 1-0, We will beat them at Firpark!!!!
location & confort furniture & walls could be refurbished
Location just in front of train station. - Breakfast on Saturday was slightly minimized compared with Friday. -Personnel is not happy to speak english. - No mini bar in room. -Expensive price compared with offerd confort.
Location, near train station Too much noise from some lift or I don't know what it was. Room very uncomfortable. The bed was absolutely terrible. The showerbath was a joke, water was slow and weak. Absolutely terrible. I would pay 50€ for that crap.
The hotel's location was good for us, as it was near the railway station. There was no power point near where a laptop could be used with an ethernet cable for broadband access. The romm was also a bit "tired".
Nothing about the accommodation - it was disgusting and I can't believe that this can be rated anything but below 1*. Staff were unhelpful, room was disgustingly dirty, kitchen stove didn't work, no power for coffee machine, no kettle, broken shower nozzle therefore unable to take showers for six people!! Only bathes - just disgusting - when we complained nothing was done about it. All tiles in bathroom broken, bugs everywhere in the hotel, mold and fungus growing in bathroom area. Not suitable for pets, let alone humans!
The staff was very nice and helpful. It was a quiet and well maintained hotel. There was lack of adequate hot water to bathe my children.
Easy access, affordable, good facilities Needed more electrical outlets!
quiet surroundings no breakfast on sundays
Place Stanislas is a very impressive public space, of which the city can be very proud. (1) The hotel was not at all easy to find. (2) The carpet was filthy. (3) There was no kettle in the room. (4) It would have been helpful to have had clearer information beforehand about procedures in the event of being delayed and arriving after 1900 hr; this would have saved unnecessary worry.
Walking distance to Stanislas Sq, clean room, alot of space, cheap. Do not walk away from the centre of town. We walked in the wrong direction and felt rather uncomforatble and uneasy in a very desolate and run down area of town. Not nice.
Room was big enough for 4 adults, clean and very near the center of Nancy! Excellent! The direction to get to the address could be a bit more clear (new little street in a new development)
Size of the room, kitchen, silent place, but with good connection with the city centre (the tram, 300m ditsnace to the stop) From time to time there was shortage of hot water in my room
Centre of town walkable, but transport handy if needed. Clean, friendly, helpful staff. Quiet. If you don't check your email before arriving, you won't be able to get in after Reception closes! No air-con.
The location was excellent, the apartment roomy and comfortable, reception helpful and price excellent.
All seasons is very near to the centre. One can easily walk to all the interesting places, shops and restaurants none
The hotel is in very easy walking distance to the main places of interest. The lift was very small making it very difficult to fit into along with our luggage. For the price the breakfast was meagre and better value could be had breakfasting at a local cafe.
Easy to find, easy parking and excellent food just around the corner. Nothing really bad to say, just the colors and orange plastic furniture...
The staff were very helpful, the room was functional and the private car park was convenient.
We have stayed at the hotel two years ago and the renovation works were much needed. The rooms are too small for two persons.
The breakfast is good and staff are helpful. The shower is half-door closed and water splits when taking shower.
Location, garage available and pleasant staff.
The staff was very helpful and everything was very clean. Also the complimentary water and tea at the reception was appreciated. The room was quite small. We have had some problems with the bathroom pluming which, despite the good will of the staff, were not solved.
The breakfast was excellent 1. Beds were extremely uncomfortable - back aches 2. Parking was a big problem. I could not get space two out of four nights 3. Room was much smaller than described in your internet space. I rewerved a triple but got what appeared to be a double with day bed. Absolutely no room for 3 people .
Good parking facilities, however not for free. Breakfast OK. Nice location WIFI didn't work, incorrect information in room about internet use
Beautiful and tastefully decorated hotel. Very helpful staff.
Central location, friendly staff (despite my lack of French). Clean tidy room, value for money. secure car parking close by. No Bar, limited breakfast options and television reception a bit poor.
The staff were very friendly. Cosy. Very good breakfast, you got lot for the money. Good that the Tram was nearby the hotel for going in to the centre of the town. Sad, that it was not possible to have bread without gluten. I had to bring my own bread.
An elegant traditional hotel with a very helpful staff. Good central location. Very good free Wi-Fi. Impossible to sleep with the window open due to a lot of noise from the street. No air conditioning. The beds and blankets are short, and that makes sleeping ever more difficult. Not recommended for a relaxed stay.
comfort of the bed no detectable reduction if reservation through booking.com or directly with the hotel
I liked the view from my window. There was lovely flowers. Little walk from the station, but if you use a tram, it should be fine
Clean facility and rooms with nice amenities. Quiet in back and soundproof, which helped with tram in front. Secure parking garage nearby included. Staff very helpful. Temporary park in front, or if arrive late and leave early could park at front for free. Beware tram passes right at curb! Close to city center 1 km.
The staff was extremely courteous and friendly!
Staff were all very helpful and flexible. The meals were just fine. It was good to stay in a hotel that was not a boring predictable multinational hotel, while being close to the railway line from Paris, the Eurocar pick-up point and shops. Cracked toilet bowl in our room.
Nothing special, but without any specific issue or remark. Location is not perfect. 10 mins of walk from the train station but on the wrong side.
Good combination of price, location and comfort. We obtained room with balkony on same price but we didn`t ask that. Good view on street and housetops. It's easy to get center by steps or using tram. Not far from railway station and supermarket, but in silent place. Check in till 10 pm (it is difficult to find in Nancy).
Location room was small even I booked double
Very competent and nice personal. Location is very excellent.
Location Tiny shower room with shower head that was leaking
location of this hotel room very tired, decor dirty therefore gave the impression the room was dirty
good shower, good value for price the breakfast was very poor for €5
very convenient check in and out, staff very efficient and helpful, room comfortable and functional, perfect where no frills required
Location and low cost Wish reception was manned full time or a number available to ring in case of need
24 hour staff available on site, Eurosport was available on TV at no cost and staff allowed me to park my motorbike at the front door - for security!
Cheap and clean! Comfort bed. The bath gel was empty before our stay... The staff only showed off after 5pm but we arrived at 4pm and had to wait... The automatic check in machine was not working.
cheap, clean room, free parking, enough for one-night lodging mini "bathroom"
clean and wide room. it is not located in the city center, but easy to reach by bus. the distrubuter was not working well; coffe machine not working, some items of the distubuter was empty.
It was very difficult to find, being off the road and not very well signposted. The lighting in the rooms was extremely poor.
Quiet place, nice and helpful staff, bus stop in front of the hotel a little bit far from city center and check in after 5pm (reception closed from 12-5pm)