Best Western Plus Crystal, Hotel & Spa

The hotel offers a lovely spa, daily housekeeping, and physical distancing in dining areas, ensuring a comfortable and safe stay for guests.

Guests can look forward to an outstanding breakfast with high-quality products and attentive staff, providing a delightful start to the day.

The hotel's central location makes it convenient for exploring the city, with attractions like Place Stanislas and the historical center within easy reach.

The hotel ensures a clean and modern environment, with well-maintained facilities and rooms, providing a pleasant and stylish experience for guests.

The hotel offers airport shuttle services and convenient parking in a public car park just 200m away, ensuring hassle-free transportation for guests.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting in November, which is the low season. This could provide a more relaxed experience and potentially lower room rates.

The hotel's proximity to Nancy-Ville Station and attractions like Musee Aquarium de Nancy, Musee des Beaux-arts, and Place Stanislas makes it convenient for sightseeing and exploring the city.

Some guests found the rooms to be smaller than expected, especially when traveling with multiple people or having a lot of luggage. It's advisable to check the room size and layout before booking, especially for longer stays or larger groups.

Guests noted that booking spa facilities in advance is necessary, and the limited availability might affect the overall experience. It's recommended to plan and book spa sessions ahead of time to secure desired slots.

Some guests were surprised by the limited space in the "superior" rooms despite upgrading for more room. If space is a priority, consider inquiring about specific room sizes and layouts before booking an upgrade.

Several guests mentioned challenges with parking, including the need to book garage parking in advance and difficulties unloading close to the hotel. It's advisable to plan parking arrangements ahead of arrival.

A few guests reported a strong mold smell in the rooms. It's recommended to inquire about this issue and request a room inspection if sensitive to such odors.

Some guests were disappointed by the limited access to the pool and the need for prior booking. It's advisable to confirm the pool's operational hours and booking policies to manage expectations.

Guests highlighted differences in room quality, with some feeling that the room did not match the description or photos. It's advisable to request specific room details and, if possible, view photos of the allocated room before arrival to ensure it meets expectations.