The staff were very friendly and very helpful.
4 stars
The Knoll Hotel Napa Valley, Tapestry Collection by Hilton
Photos of The Knoll Hotel Napa Valley, Tapestry Collection by Hilton
Overview
Daily Mandatory Charge will be added to the room rate and includes: CA ASSESSMENT and Napa Valley TID Assessment Fee
Latest deals for The Knoll Hotel Napa Valley, Tapestry Collection by Hilton
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Knoll Hotel Napa Valley, Tapestry Collection by Hilton
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
- Adapter
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- Streaming service
- TV
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Parking and transportation
- Parking
- EV charging station
- Private parking
General
- Telephone
- Seating area
- Privacy curtain
Services and conveniences
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Bathroom
- Hairdryer
- Shower
Laundry
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
Pool and spa
- Hot tub
Outdoor
- Garden
Workspace
- Desk
Things to do
- Board games/puzzles
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of The Knoll Hotel Napa Valley, Tapestry Collection by Hilton
8.7
Very good
445 verified ratings
Wonderful
298
Very good
75
Good
40
Okay
9
Fair
15
Mediocre
4
Poor
4
Summary of reviews
Guests say
Guests appreciated the cleanliness and location of the hotel, noting the nice room designs and comfortable beds. However, many expressed dissatisfaction with the noise levels, particularly from nearby streets and thin walls. Service issues were also a common complaint, with guests reporting poor communication and inconsistent housekeeping. The breakfast quality and additional fees for parking were further points of contention.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.6 out of 10
309 reviews
9 out of 10
44 reviews
8.9 out of 10
32 reviews
9 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of amenities including a fitness center, EV charging station, and board games/puzzles for guests to enjoy.
What can I expect from the hotel's cleanliness and modern design?
Guests can expect a clean, modern, and new hotel with high-quality, high-end finishes, as well as a sparkling clean property reminiscent of a higher-end hotel.
What practical information should I know about parking at the hotel?
Guests should be aware that there is a $15 fee for parking in the uncovered parking lot, which is required for the hotel to operate.
When is the best time to visit the hotel?
The low season is in December, while the high season is in May, so visitors may want to plan their stay accordingly.
What are guests saying about the hotel's customer service?
Guests have praised the friendly and helpful staff, prompt handling of requests, and excellent customer service, making for a pleasant and enjoyable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Street
Several guests mentioned that rooms facing Soscol Avenue can be noisy due to traffic, so consider requesting a room away from the street for a quieter stay.
Check Housekeeping Policy
Some guests were not informed about the housekeeping on-demand policy, so it's advisable to clarify this upon check-in to ensure your room is cleaned as per your preference.
Consider Parking Costs
Be aware that there is a parking fee, which some guests found unexpected, so factor this into your budget when planning your stay.
Explore Nearby Attractions
The hotel is conveniently located near downtown Napa and various attractions, such as the Uptown Theater, Oxbow Public Market, and the Napa Valley Wine Train, making it an ideal base for exploring the area.
Pet-Friendly Accommodation
If traveling with pets, note that the hotel is pet-friendly, but some guests with allergies experienced discomfort, so consider this when making your reservation.
Inquire About Room Servicing
Some guests were not automatically included in the list for room servicing, so it's advisable to confirm this with the staff to ensure your room is serviced as expected.
Consider Noise Levels
Guests staying in rooms facing Soscol Avenue noted that it can be noisy due to traffic, so if you're sensitive to noise, consider requesting a room away from the street.
Take Advantage of On-Site Amenities
The hotel offers a fitness center and a hot tub, providing opportunities for relaxation and exercise during your stay.
Clarify Parking Details
Some guests were surprised by the parking fee, so it's recommended to inquire about parking costs and any available discounts or packages before arrival.
Enjoy the Modern Design
Many guests appreciated the modern and clean design of the hotel, creating a comfortable and stylish atmosphere for their stay.
Location
320 Soscol Avenue, Napa, CA 94559
What's nearby
- Alexandria Hotel and Annex0.9 mi
- Uptown Theater1 mi
- Napa Valley Opera House1 mi
- Ceja Vineyards1.1 mi
- The American Center for Wine Food & Arts1.1 mi
- Napa Valley Wine Train1.1 mi
- Napa Valley Massage & Wellness Spa1.2 mi
- Spa Terra at the Meritage Resort2.8 mi
- Palmaz Vineyards3.7 mi
- Andretti Winery5 mi
- Hagafen Cellars5.4 mi
- Trefethen Family Vineyards6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Knoll Hotel Napa Valley, Tapestry Collection by Hilton
Low season | February |
|---|---|
High season | May |
Average price (weeknight) | $269 |
Average price (weekend night) | $365 |
When to book a room at The Knoll Hotel Napa Valley, Tapestry Collection by Hilton
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Knoll Hotel Napa Valley, Tapestry Collection by Hilton
FAQs when booking at The Knoll Hotel Napa Valley, Tapestry Collection by Hilton
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Value for money | 8.3 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Napa County |
Distance to airport | 5.2 mi |
Everything you need to know for your stay in Napa
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