Good to know
|Distance to city center||0.4 mi|
|Distance to airport||2.5 mi|
|"Good bed and nice breakfast"||(in 58 reviews)|
|"Excellent and helpful staff."||(in 56 reviews)|
|"Room clean and good Wi-Fi."||(in 8 reviews)|
|"The location is absolutely horrible."||(in 23 reviews)|
|"Worst hotel ever."||(in 30 reviews)|
|"Shower door was broken, kettle malfunctioned."||(in 6 reviews)|
Time of year
Show reviews that mention
|breakfast was good||in 83 reviews|
|central station||in 106 reviews|
|close to the train||in 11 reviews|
|closeness to train station||in 3 reviews|
|distance from railway station||in 15 reviews|
|early morning flight||in 13 reviews|
|feel safe||in 7 reviews|
|good breakfast||in 79 reviews|
|good location||in 68 reviews|
|hotel was good||in 103 reviews|
|location near||in 99 reviews|
|main door||in 9 reviews|
|naples||in 24 reviews|
|rooftop terrace||in 12 reviews|
|room was clean||in 16 reviews|
|staff at the hotel||in 64 reviews|
|staff rude||in 92 reviews|
|walking distance||in 12 reviews|
Giancarlo at the front desk was amazing. He was incredibly friendly and helpful, provided a fantastic dinner recommendation -- he really made our stay enjoyable!
Location is not great. We were just passing through Napoli for a night -- probably wouldn't do that again, but if we do, will make an effort to stay in another neighborhood
The breakfast room on the roof is very nice with a great view of the city. The food itself is standard/mediocre with the typical sugary fruit juice, toast, eggs, etc.
When we arrived at about 530pm we wanted to take showers but the water was only lukewarm. I asked the staff how to fix the problem, and was told that “the water in this hotel is just not very hot.” So there was no fix. The following morning the water was hot enough for a shower. The air conditioning in the room was also too cold and the only way to stop it was by flipping the circuit breaker because the thermostat was broken. Finally, I had called ahead to request a crib for my infant son, but when we arrived we were told that there was no crib, and it was too late to get one, so he slept in bed with us.
The breakfast was adequate. The location was very convenient for the main train station and notwithstanding some critical previous reviews of the immediately surrounding area, by ensuring I returned to the hotel in the evening by 10pm, any potential problems were avoided.
the mattress and breakfast were good
location was terrible small rooms
They have wonderful breakfast and very helpful staff .
My room was very small and the shower cubicle too.Turning in there is a nightmare.
The Best Western Hotel Plaza is an historical building of the 19th century, recently renovated. We are located near the inner city and the airport, train station and bus terminal. Our restaurant offers local cuisine and the meeting rooms accommodate up to 150 guests. Enjoy your stay.
based on 2,041 reviews
Things to Know
- Friendly service
- Great reception
- Train station is close
Policies vary by room type and provider.
Reviews about Best Western Hotel Plaza
Most Popular Landmarks
- Duomo di Napoli 0.4 mi
- Basilica di Santa Restituta 0.5 mi
- Orto botanico di Napoli 0.6 mi
- Cappella Sansevero 0.8 mi
- Chiesa di San Domenico Maggiore 0.8 mi
- Museo Archeologico Nazionale di Napoli 0.9 mi
|Salerno Costa d'Amalfi||37.3 mi|
|Naples Napoli Piazza Garibaldi||402 yd|
|Naples Centrale||0.3 mi|