Very nice helpful stuff. The room was comfortable but didn’t feel modern, bathroom lock was not working and the room smelled musty. Great pool and good restaurant.
4 stars
Hilton Naples
Photos of Hilton Naples
Overview
The Hilton Naples is located in Naples, FL just a short distance from the beaches and many of the other places the guests will want to visit when they come to the area. The property features 199 rooms with beautiful accommodations and features, which help to make it a standout location to consider. The family-friendly hotel is multilingual, with English, Spanish, Bulgarian, French, and more spoken.
Those who choose to stay in the rooms and suites, which were renovated in 2015, will have a range of options available. They can choose from guest rooms, suites, and executive rooms that have quality amenities, such as a work desk and lamp, ergonomic chair, large flat-screen smart TV, phone lines, and complimentary WiFi. Rooms also have private bathrooms, a coffee station, and climate control. Accessible rooms are available.
The amenities at Hilton Naples are another reason that it stands out. The hotel offers a range of business services, such as a business center, meeting rooms, notary public, printer, video messaging, and more. The property also has a bar, baggage storage, safety deposit box, fitness room, and a pool.
Travelers who stay at the hotel will find quite a few shops to explore in the area. The will also be a short drive to a number of places where they can play golf or just spend some time on the water. Travelers will also find quite a few places where they can have a drink and a bite to eat. They could head to South Street Grill, Goldie’s Restaurant, and other eateries.
Latest deals for Hilton Naples
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Naples
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Gift shop
- Eco tourism
- Beach access
- Bicycle rental
- Board games/puzzles
- Golf
- Evening entertainment
- Table tennis
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Family rooms
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- EV charging station
- Airport shuttle
- Free parking
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Indoor play area
Pool and spa
- Massage
- Hot tub
- Outdoor pool
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Bathroom
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Hilton Naples
8.5
Very good
1141 verified ratings
Wonderful
686
Very good
202
Good
117
Okay
58
Fair
34
Mediocre
11
Poor
33
Summary of reviews
Guests say
Guests appreciated the cleanliness and comfort of the beds at the hotel, along with the nice amenities like the pool and restaurant. However, many reviews highlighted poor service experiences, including rude staff and issues with room service. Additionally, the location received negative feedback for being congested and uninteresting.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
194 reviews
8.8 out of 10
1 review
8.6 out of 10
2 reviews
8.3 out of 10
4 reviews
All reviews
Pros (+) Breakfast variety amazing, food hot, service excellent & COVID rules always followed!
Cons (-) We thought this was the most upscale place, providing chairs, water, towels & direct service to the beach daily. Shula’s on the property for night drinks & excellent food was a PLUS!
Pros (+) Ordered room service and the lady was very rude on the phone. Once the food arrived at our room the order was completely wrong. The pillows in the bed gave me the worst neck pain.
Cons (-) Nothing we won't be staying there ever again.
Pros (+) Rooms were clean and bright. Toiletries very good. Bed comfortable. Pool was nice. Good service at the pool. Plenty of lounge chairs for guests. Would stay at this hotel again.
Cons (-) The only restaurant to have lunch in the hotel was the steak restaurant. It was very expensive for lunch. We would have eaten lunch at the pool but it was raining.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Hilton Naples?
Hilton Naples offers a range of amenities including a business center, meeting rooms, notary public, printer, video messaging, bar, baggage storage, safety deposit box, fitness room, pool, and more.
Are there any nearby attractions to Hilton Naples?
Yes, there are several nearby attractions including Artis—Naples, The Baker Museum, Clam Pass Park, and The Village Shops on Venetian Bay.
What are guests saying about the cleanliness at Hilton Naples?
Guests have praised the hotel for its cleanliness, with comments such as 'clean, friendly staff, comfortable rooms' and 'very clean and kept nice.'
How is the customer service at Hilton Naples?
Guests have highlighted the friendly and helpful staff at Hilton Naples, with comments like 'Staff was amazing' and 'Staff is super friendly and helpful.'
What are some practical amenities available at Hilton Naples?
Practical amenities at Hilton Naples include free parking, valet parking, EV charging station, and a complimentary shuttle to the beach/boardwalk.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle
Guests appreciated the complimentary shuttle service to the beach, making it convenient to access without the need for a car.
Consider Room Renovations
While some guests found the rooms to be a little dated, others mentioned that the renovated rooms were clean, modern, and comfortable. It might be worth requesting a renovated room for a more updated experience.
Explore Nearby Attractions
The hotel's proximity to various attractions like Clam Pass Park and The Village Shops on Venetian Bay makes it an ideal location for those looking to explore the area.
Check for Special Offers
Some guests mentioned that the hotel offers free amenities such as unlimited water bottles at the front desk and free coffee and hot chocolate, so it's worth inquiring about these during your stay.
Consider Dining Options
While the on-site restaurant received positive feedback, some guests were disappointed by the limited breakfast options. It might be worth exploring nearby eateries for a wider selection.
Inquire About Room Features
Guests appreciated the spacious rooms and amenities like the free valet service, but some mentioned the need for additional room features such as more electrical outlets and USB ports for charging electronics.
Stay Informed About Renovations
Some guests noted ongoing renovations, so it's advisable to check with the hotel about the status of any refurbishments to manage expectations.
Utilize the Business Services
For business travelers, the hotel's business center, meeting rooms, and other business services were highlighted as valuable amenities.
Consider Accessibility Needs
The hotel offers increased accessibility and allergy-free rooms, catering to guests with specific accommodation requirements.
Location
5111 Tamiami Trail North, Naples, FL 34103
What's nearby
- Artis—Naples0.5 mi
- The Village Shops on Venetian Bay1.1 mi
- Teddy Bear Museum of Naples2.2 mi
- Naples Zoo at Caribbean Gardens2.9 mi
- Conservancy of Southwest Florida3.1 mi
- The Ritz-Carlton, Naples3.2 mi
- Vanderbilt Beach3.3 mi
- Tiburon Golf Club3.5 mi
- Spa at the Naples Beach Hotel and Golf Club3.6 mi
- Naples Seaboard Air Line Railway Station4.7 mi
- Tin City4.8 mi
- Sun-N-Fun Lagoon4.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Naples
Low season | June |
|---|---|
High season | March |
Average price (weeknight) | $226 |
Average price (weekend night) | $220 |
When to book a room at Hilton Naples
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to city center | 4.8 mi |
Nearest Airport | Naples |
Distance to airport | 4.2 mi |