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The room was cold and the instructions in the book didnt allow me to turn heat up. Kept saying "Central" and then not allowing me to adjust it at all.
Convenient location, 1 stop shop for accom., meals drinks etc. Friendly staff and excellent clean room. Don't have any.
No room service, you had to go downstairs to get anything, including glasses which should have been provided in the room.
Great value for money, staff were helpful and friendly. Located in the suburbs of Melbourne so you would need a car to go places.
a good nite sleep lack of taxi
I liked the staff's politeness, responsivess, "non-visibility' (sometimes people, working in hotels, may annoy you with their services). I enjoyed the location of the hotel (close to Glen Waverley metro station). I appreciated the cleaning services and the availabity of aqn electric kettle, iron and even ironing board. Though I did not use the latter two, it was nice to see them in the room. Many hotels like Ibis have TV-sets, fridges etc., but they do not such little things that I have mentioned, Everything was O'K.
I had a friendly staff member at the counter. I cant remember her name but she recommended us a great Thai restaurant and was very friendly. The bathroom had mold and very dirty expel air fan :( It was not cleaned on our second night either.
Ease of access to carpark and security. I thought the room service menu could have had more options. Then when out to get take out found it difficult to find. Perhaps a map of additional food outlets in the vecinity?
It's really near the shops and Centro shopping centre.
Good service & nice alround atmosphere
Rooms are nice and clean and equiped with all modern comfort. And prices are breakfast inclusive which makes it interesting. No suprises possible. Airco/heater unit very noisy. I needed to turn it off during night.
parking available & hassle free rooms were cold feeling as no carpets
24 hour manned front desk ment i could check out at 0430 on the day i needed to leave nothing
Great hotel , housekeeping does a great job also very very friendly, great staff the best stayed for a week in room 216 and i loved my stay , also across from the shopping center There is no smoking area , u had to smoke outside , and outside was not the safest
The staff were always very helpful, whch is important when you are visiting a town or city for the first time. The parking facilities are also excellent.
Clean and tidy yet rooms although of good quality they are quite basic, no carpet small TV Fridge etc. Overall good value for money.
Close to chadstone sc, nice friendly staff No 24 hr reception, no pool, no tv remote in the room
Close to shopping centre's, Caufield Race Course, transport. The staff were very helpful.A very secure place to stay and easy to locate. No complaints at all
The 2-bedroom apartment was spacious, comfortable and well-appointed. Location was good, at about a 10-minute walk from the Oakley suburban rail station. The kitchen was functional enough for uncomplicated cooking, although the quality of the cookware (pots and pans) led to the food being stuck to surfaces which made it difficult to clean the vessels. Also, one of the two bedrooms lacked its own a/c (the unit was in the living room), due to which the room was warm and somewhat uncomfortable to sleep in. However, this problem is likely to occur only in hot days.
Good location. Excellent facilties. Very clean. Suited our purpose very well.
The room was very well appointed and very comfortable. A simple but elegant design and we loved the location.
Room was extremely clean and very well appointed. Hotel was in an excellent location, very close to Chadstone Shopping Centre. Car Park could be accessed from both Warrigal and Dandenong Roads, which made it very convenient.
That it offered such a complete range of facilities didn't have any toothpaste
Good parking, handy dining locations close by, double room availability, reasonable amenaties, helpful, friendly staff.
The appartment was confortable and suitable for the needs. As we mostly spent our time outside the hotel, the facilities offered for the time we spent in the hotel were very good.
Good quality bed linen; warm and comfortable furnishings. Very helpful and attentive staff who respected guests privacy. Good, central location in town. We would have appreciated a small dining table to eat breakfast as it was rather chilly outside but overall this is a minor point