Pros (+) Las piscinas, muy cómodas las instalaciones
Cons (-) El menú podría ser más variado, precios muy elevados especialmente el agua, que está 10 veces más Caro que en un supermercado.
5 stars
Serhs Natal Grand Hotel & Resort
Avenida Senador Dinarte Mariz 6045, Natal 59090-002, Brazil
Natal, Brazil
See location+55 844 005 2000Photos of Serhs Natal Grand Hotel & Resort
Overview
Luxury resort on the beach, with 3 outdoor pools Catch some rays at the beach or spend the day relaxing at Serhs Natal Grand Hotel & Resort's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Serhs Natal Grand Hotel & Resort offers 395 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations include desks. 50-inch Smart televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a health club, a hot tub, and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Serhs Natal Grand Hotel & Resort
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Serhs Natal Grand Hotel & Resort
- Water sport facilities (on site)
- Beachfront
- Outdoor pool
- Indoor pool
- Infinity pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
General
- Family rooms
- Interconnected room(s) available
- Landmark view
- Lockers
- Pool view
- Storage available
- Beachfront
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- City view
Pool and spa
- Heated pool
- Infinity pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Private pool
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
- Sauna
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Dining
- Wine glasses
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining table
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Evening entertainment
- Beauty salon
- Table tennis
- Water park
- Water sport facilities (on site)
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Serhs Natal Grand Hotel & Resort
9.0
Wonderful
2474 verified ratings
Wonderful
1464
Very good
414
Good
287
Okay
116
Fair
95
Mediocre
40
Poor
58
Summary of reviews
Pros (+)
Cons (-)
Reviews(1)
Q&A(5)
Tips(10)
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9 out of 10
1957 reviews
7.9 out of 10
3 reviews
9.3 out of 10
1 review
9.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options, including four restaurants and several bars. The breakfast is highly praised for its extensive options and quality ingredients. However, some guests have mentioned that the average price of the restaurants inside the hotel was high, while not delivering the expected quality.
How are the hotel's swimming pools and spa facilities?
The hotel boasts many swimming pools, including a heated pool, with the option of a spa and wellness center. Guests have particularly enjoyed the pool area, describing it as 'awesome' and 'like a tropical island.' However, some guests have mentioned that the rooms are outdated and in need of renovation.
What are the hotel's unique offerings for families?
The hotel is family-friendly, offering various amenities for children, such as a kids' club, child pool, and indoor play area. Additionally, there are plenty of activities to be enjoyed both inside and outside the hotel. However, some guests have mentioned that the hotel needs an update and that the beach is not suitable for swimming due to rough waves.
How is the hotel's customer service and staff?
The staff at the hotel have been described as amazing, friendly, and efficient. Guests have also appreciated the hotel director's approachability and the excellent client service during check-in. However, some guests have mentioned issues with Wi-Fi quality and encountered unresponsive staff during their stay.
What are the best times to visit the hotel?
The high season at the hotel is in December, offering an excellent opportunity to enjoy the hotel's amenities and nearby attractions. However, it's important to note that some parts of the hotel might be under construction during certain periods, as mentioned by previous guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests praised the amazing views from the rooms, especially those facing the beach or with a balcony.
Consider Room Renovations
Some guests mentioned that the hotel is currently undergoing renovations, so it might be worth inquiring about the status of the renovations and requesting a newly renovated room.
Explore Nearby Attractions
The hotel's location offers easy access to various tourist spots and shopping malls, making it convenient for guests to explore the city.
Check for Wi-Fi Connectivity
While some guests appreciated the hotel's Wi-Fi, others experienced issues with connectivity, so it's advisable to inquire about the Wi-Fi quality before booking.
Dine Outside the Hotel
A few guests suggested exploring dining options outside the hotel, mentioning that the prices at the hotel's restaurants were relatively high compared to the quality of the food.
Inquire About Late Check-Out
Some guests had positive experiences with requesting late check-out, so it may be worth inquiring about this option if needed.
Consider Noise Levels
Guests recommended requesting quiet rooms, as some areas of the hotel, especially those undergoing renovations, might experience noise disturbances.
Take Advantage of the Spa and Pools
Several guests praised the hotel's spa facilities and various pools, highlighting them as enjoyable amenities.
Be Mindful of Room Selection
Some guests mentioned that certain rooms were outdated, while others were newly renovated, so it's advisable to inquire about the room options available.
Stay Informed About COVID-19 Protocols
Guests appreciated the hotel's adherence to COVID-19 safety measures, such as cleanliness and safety protocols, providing a sense of security during their stay.
Location
Avenida Senador Dinarte Mariz 6045, Natal 59090-002
What's nearby
- Praia de Ponta Negra1.9 mi
- Via Direta Shopping Mall2.2 mi
- Natal Shopping Center2.3 mi
- Estádio Maria Lamas Farache - Frasqueirão2.3 mi
- Arena das Dunas2.9 mi
- Midway Shopping Mall3.5 mi
- Teatro Riachuelo3.6 mi
- Christmas Metropolitan Cathedral4.9 mi
- Praca Civica5.1 mi
- Theatre Alberto Maranhão5.5 mi
- Meio Beach5.7 mi
- Port of Natal6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Serhs Natal Grand Hotel & Resort
Low season | April |
|---|---|
High season | February |
Average price (weeknight) | $126 |
Average price (weekend night) | $185 |
When to book a room at Serhs Natal Grand Hotel & Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Serhs Natal Grand Hotel & Resort
FAQs when booking at Serhs Natal Grand Hotel & Resort
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Value for money | 8.4 |
|---|---|
Distance to city center | 5.4 mi |
Nearest Airport | Natal |
Distance to airport | 14.5 mi |
Everything you need to know for your stay in Natal
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