Natal Hotels

The swimming pools, the breakfast buffet, the view, the staff very flexible and helpful, offered me an earlier check in and also the room change, once I informed them the room did not match my reservation.

The abusive prices for the excursions organized by the hotel, the buggy trip was 100 reais more expensive than the normal price, besides that the buggy driver charged me for the ferry transfer, which is included on the price, but after communication to the hotel staff, they refunded me the money.

Very good breakfast selection

Not exactly 5 star. The decor is distinctly tired in places.

the hotel staff was fantastic. very helpful and accommodating. the common areas in the facility were nice - the pools were great and there were options for the beach. there were no bugs in the beds (the location we were at prior to this one had them!) and the tv and air conditioning worked. the rooms were decent size.

the location was challenging. there were few options to get there other than taxi - so that was expensive if you intend to come & go. for this reason it was nice they had food on-location, but the food was just okay. breakfast was rather good though, and included free, so that helped!

Good position: all rooms with sea view. Room with all facilities for disable people. Breakfast is regular.

Staff did not provide information about hotel in the checkin (place of breakfast, place of pools, etc). The breakfast is not good enough for the price.

staff so helpful, lots of extras that brought it alive: samba dancers, guitar players etc everyone was great. Amazing view from our room/balcony

Its expensive through and through but I think you know that when you book in, so not really a complaint, just a comment

Very good hotel with appeal both as a seaside resort and for those with personal business in Natal. Having a car or using a cab is in practice necessary for the latter.

Internet is not free (access is 15 Rs/24hrs). Incidentally, this cost is different- overall more favourable- of that at booking.com website

We liked the breakfast, as usual in Brazil with fresh fruit juices and fruits.

Excellent value for money. Perfect location. Staff is really engaged on giving the best advice, as everyone we have met in the State of Rio Grande do Norte. It is more like a family run bed & breakfast. And what a breakfast... The hotel is simple, but nothing to complain!

The view was beautiful and the owners were very friendly and helpful.

The location was a bit far from everything and the surrounding area seemed a little rundown.

Close to the beach, restaurants and shops.

Poor staff and service. Clairaudient rooms/flats below surface level.

Breakfast was very good. Hotel is very clean.

There's no TV in the bedroom. The TV is in the living room.

Excellent value hotel in a very safe area a stone's throw from the beach which is down a slight hill. Can hear the waves from the balcony at the front of the hotel. very friendly, helpful staff, clean rooms and relaxed atmosphere. Miles of golden sand beach and many restaurants close by at very reasonable prices. Tax to airport costs RS38. Can highly recommend it.

very hard to find anything to complain about but if I were to be really 'picky' it would be that the breakfast juices were watered down which is odd because the rest of the breakfast was fabulous! Also it may be useful to add that if you have a room at the back of the hotel (which a member of my party did) you can hear traffic and at times music from a club/bar.

Although I stayed for 1 night the pousada seems to be very quiet. Fair cost benefit relation.

More information during my check-in. For example: wireless password, control remote for the TV, A/C, etc.

Very small, nice people, good breakfast

I did not like the services

Services is very poor the building has a lot of problems

breakfast and staff

The hotel is very simple but comfortable. The apartments are large, clean and reasonably well maintained. There were no fancy toiletries but the bath towel was clean and smelled good. The bathroom was fine, with a large shower and plenty of hot water. The cable tv gave access to several international channels. The bed was firm, with clean linen and from it one could see the ocean.

The breakfast needs to be improved, although it was served by a very nice woman and included both hot and cold items. I would suggest that diet items, musli and yogurt be included, besides a larger selection of breads, cakes and fruit. So, the hotel is fine on the whole, and not too far from the beach, although the surrounding area is totally unattractive.

Good air conditioners. That's about it.

Service (cleaning and otherwise) took too long

The hotel is right on a beautiful white-sand beach, with great swimming waters. It's a short walk down the boardwalk to restaurants, shops, etc. The staff are very helpful and courteous, the pool-side bar is great for drinks, lunch, dinner, etc... The atmosphere is casual and relaxed. The breakfast buffet is scrumptious!

One of the best hotels i have visited in hollydays last 25 years. Exellent staff and service. We will come back!

The hotel is conveniently located near Ponta Negra beach--the prime beach of Natal south. This area is outside the busy city of Natal and in the tourist area near a beautiful beach with plenty of restaurants and tourist shops. The hotel is of an interesting "safari" design and is appropriate for families and couples. The staff is very helpful and some speak reasonable English. The hotel restaurant was a pleasant surprise and served one of the best Moquecas that we had will in Natal. Breakfast also was quite good, although basic.

The hotel is a bit crowded by other large hotels. there is no clear view of the ocean even though the hotel is a short distance away from the water.

not much apart from breakfast and the fact it was not far from the beach front - about 2mins walk

It smelt bad, it was damp and its difficult to get to