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The resort was right on the beach, but there are literally dozens of other resorts right on the beach so that's not saying much We killed one cockroach and saw another. The wifi never worked in our room. The bed was like sleeping on cement with a downy layer on top and worst of all, when we told the front desk about these problems (twice!) they said I needed to talk to a manager who wasn't there the first time and didn't even care the second. Not accountable for their failures AT ALL! There are literally dozens of other hotels nearby I would never stay there again.
Location was nice as well as the pool with beach access. The staff was friendly. Everything was good except that I had to call twice and go to the front desk to request them reset the wifi. None of our devices would connect and everytime I called, they said they would send someone up right away to fix it. The day we checked out they finally fixed it.
We had a patio that was beach view when we opened the door we could hear the ocean waves roll up on beach. Great hotel for family: the beach is beautiful great pools & hot tub. The restaurant had great food & they had movies you can use for free. We will be back. We had a great time!
The beach access was great, we really enjoyed waking up to a beautiful day right in front of the ocean. The pools were also a favorite to my family. They had activities every day for my young children to do, and they had plenty room for everyone to feel comfortable and not too tight. The access to the free beach chairs and umbrella were a wonderful addition. They also had free bike rentals. I wasn't satisfied with my room location. I was told i was getting an oceanfront room with a private balcony ( which we did) however, it was on the third floor and we could barely see the beach above the sand dunes. I would recommend to get a room from the 4th floor and above if you really want a beach view.
The beach access is great. Beach umbrellas and chairs are great. Beach staff very helpful. Pool is nice. The location is great. I checked in with my family, we went to the room. Once I opened the door I was hit with a musty smell, come to find out it is due to the leaking toilet. I will tell you more of that in a bit. After putting up the luggage, my wife went into the bathroom and found some one else's clothes in there!! I am not sure how house keeping cleaned a room and left clothes hanging on the back door you can not miss it, it is a tiny bathroom. At this point my trust in a clean room is gone, how do I know if the sheets were changed or the rest of the room cleaned up. The main door to the room did not close tightly it is loose when you touch it, this made my family feel unsafe, the backdoor handle is also very loose (about to fall off), again not feeling safe compounded by the not feeling clean. I used the phone to call the front desk and complain and handset did not work, It only worked using conference speaker. As for the toilet the floor kept getting puddles, the toilet was leaking from the base, I had to place towels around it to keep from my kids and myself stepping into leaky toilet water and transferring to the rest of the room. I tried to talk with the manager that night but she was not in and the front desk staff told me "they can send a tech that night to see if they can fix it or wait until the morning to talk with the manager" (I had just driven 8 hours from Orland heading home to Texas, I did not want to stay up half the night with a tech in the room). I went the next morning to talk with the manager and was told she would not be in until noon or so. By this time I had given up - I was only staying two nights and wanted to enjoy the beach before getting no the road for 11 hours heading home. I will definitely not go back there. I stayed at a Hampton Inn on the beach in Biloxi for only $80 and it was great. I spent more than $225 a night at this place that carries a great name Wyndham. Wyndham Management should be aware of their rooms and have them fixed. On a last note, my children got to see a drunk man escorted out of the pool in the evening while families were watching Zootopia on the Pool screen, that was eye opener for them as well as for many other guests that night.
The staff was very friendly and the hotel was right in the water. We had a balcony with a view of the pool and ocean. They also had a movie rental section where the movies were new and free. We went over to Destin which isn't far at all and the water was so much prettier and the nightlife was much better. I'm the future, I will probably stay in Destin for those reasons which the hotel has little control over.
Proximity to beach, pools, free bicycle access, free dvd rental, the peace and tranquility that I felt. Most of all, everyone was friendly and hospitable. Person next door was very noisy during the late hours of the night.
Friendly, helpful staff. Comfortable bed.
I liked that the rooms has a DVD player, refrigerator, and a microwave. The lobby will amenities like DVD rentals (free of charge) and the workout center. The large heated pool was nice, because the weather was so cold and gloomy. The staff was very friendly and accommodating. The room was clean, but there was some thing dated about the color and layout. It was muggy in the room, and you had a choice of making it extra cold, and the mugginess was gone, or room temperature with all the mugginess. The rooms facing the big pool had nice views, but they crank up the music at 9:30 (even on a Saturday) and it doesn't end until 10pm at night, so no sleeping in or taking a nap during the day here.
We are a young family with a 3 year old and a 5 month old and decided to take a weekend trip last minute. A lot of surrounding hotels were booked full so we went with the Wyndham and it all worked out. Our first room was on the ground floor and unfortunately had some small roaches. After voicing our concerns, the Management quickly rectified the situation by offering us another room. The second room was very clean and had everything we needed. The hotel offers two pools, (one with a small waterslide for the kids), free DVD rentals with a current selection, free chairs and umbrella on the beach, an arcade, and a gym. Our 3 year old had so much to do she didn't want to leave. We watched a pod of dolphins from the balcony and enjoyed our time at the beach before leaving. They also let us use the pool for the rest of the day after we checked out. Overall, I would say minus the setback of the first room it was a perfect stay. The staff and management were above and beyond helpful in taking care of all our needs.
Right on the beach! View was beautiful! The rooms on each end are on the outside of the building because the stairs wrap around. We had one of those rooms....and since it is actually outside I guess the weather or humidity has made the door have a big gap (killed a roach while we were in there ~gross!) also our refrigerator did not work. (Also downstairs by the bar and pool area the trashcans have a bunch of roaches!)
The beachfront view was amazing and the beds were very comfortable. The DVD rentals were nice if the movie you wanted to watch was available. Maintenance quickly responded to our ac problem and fixed it as soon as possible. The couches were the hardest thing I've ever sat on. When we went to bed the first night there was a long black hair on one of the pillow cases, my husband said he saw a bug in the bathroom. We didn't have air conditioning the first night and we had to have maintenance come to check it out (they were very nice). Our 'deep soaking tub' in our 'suite' (standard room with a kitchen and a few extra walls) was a normal bathtub. We were told that we couldn't use the advertised free beach chairs because it 'wasn't summer' (it was 70 degrees in the last week of February, perfect beach weather for laying out). We made the best of our first wedding anniversary trip, but we won't be staying at this hotel again.
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This guest did not leave comments about this hotel.
Friendliness of staff not really
This guest did not leave comments about this hotel.
Was nice, clean friendly people No
The hotel was clean. The staff was very courteous and helpful. We had a pleasant stay. No issues.
Rooms were clean and comfortable, Staff was very friendly and helpful. Free breakfast was very good. Very easy to find, and get to and from attractions. Even has a BBQ/grill area for you to reserve by the pool. Very nice, clean and will book again! They did serve the same breakfast items every day, but food was very good, hot and fully stocked.
The location was phenomenal. I took my three year old grand babies for three days. We walked to McDonalds, Pizza Hut and grocery store. We topped the evening with Tommy's Sno-balls. It was family friendly! It was annoying that the ice machines were broken on the 1st & 2nd floors. A bathroom outside would have been nicer than walking through the lobby in a bathing suit especially with little ones.
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The staff was terrific and friendly. The decor is nice and modern.
Everything. I seriously don't have anything bad to say at all. The staff was courteous and amazing, breakfast was good and filling. Room was beautiful and comfy. Would stay there again! Of all the things they had, they didn't have hair ties... LOL
Cleanliness of room. Location suited to our needs. Access to wifi. It took me two days to get on. This must be a very weak benefit at the hotel. Can't recommend the hotel on this one.
I appreciate the friendly staff, the cleanliness of the hotel and the location of the property. If you cannot stay on the beach, this is a nice place to be. I thought the eggs on the breakfast buffet were horrible. They had other options that were probably okay, but I'm avoiding carbs.
I liked the view and closeness to the beach. I didn't like the fact that the house keeping staff could not speak English and made it very difficult to get the room cleaned in the proper way.
The beach & grotto The breakfast was a little pricey, most hotels we stay at include free breakfast
The view from the room was great Staff was friendly Convenient location The hallway are creepy The tub needs updating now! The green door need to be painted another color Smelled like cigarettes and air freshener in the hall and elevator BAD PARKING not enough spaces guest room doors slamming shut all night
Waterfall bar Dirty and small rooms
I loved that it was right on the beach, comfy beds, fridge in room, decent restaurants on site and within walking distance, awesome pool and grotto bar area, laundry room on site, heated pool for night time, grills to use on beach patio, would definitely come back!!! DO NOT EVER GO ON 4th of JULY WEEKEND!!! There is a HUGE, very weird Christian cult that comes every year. There were at least 200 of them, doing baptisms in the ocean all day, and at night was just trying to walk to my chair with my boyfriend to have a drink, listen to music, talk, look at the stars, and had to walk through a huge gathering of them all kneeling in rows staring at the ocean silently--thought they were looking at fireworks or something at first but noooo. Felt weird to have to walk through them but too many to go around. Pick another weekend and it will be great! Also, they make you check out at 11:30 and want you to turn in your wristband, so if you want to stay that afternoon, hide them and tell them you lost them. You will have to pay $10 a piece but worth it if you want to enjoy rest of day
The location. Staff very friendly! Room was clean and welcoming. Trash dumpster being dumped way to early in the morning. I was awaked twice during my stay. While on vacation i like to sleep in!
Close to family for Thanksgiving. Three hours sleep the first night because of multiple people coming and going in room next door with tv on between 12:30 and 4:30. Front desk had to pay them a visit twice after my calls before I could get to sleep. No problems final two nights.
All the staff were very friendly. We came for just 3 days with no kids, and everything was great. Overall, we had a relaxing trip.
Staff was super attentive toward myself and my best friend. They made our stay better than expected and will most likely return. Door was often jammed.
View,room,location.beach chairs Towels,both beach and room,breakfast,no close place for dinner
The staff was super nice and that is very important to me. The hotel was fun and cute, very family friendly. The veiw is amazing. The price is affordable. Overall we had a great stay and would stay there again. The kind and cheerful staff really left an impression on me. My favorite staff member is Dan. He sets up the umbrellas and chairs on the beach. He is very nice and hard working. We had a large group and he rearranged our umbrellas to make sure our group could sit together in the shade. The front desk people are extra nice too. The beach waitress was friendly and happy as well. While the rooms were clean, the maids totally skipped our room repeatedly. We called the front desk and asked to have our room cleaned, and they sent them up, but we always had to call. It wouldn't have been a big deal, but we were out of towels and sand gets everywhere. We didn't want to sleep another night in a sandy bed, so we decided to call. To no fault of the hotel, but important to note, we went in June and the ocean was full of what the locals call "June grass" it made the water green and it was gross to swim in. The grass stuck to everything. It had a light, moss like texture. If I go back I'll go in July.
The staff was friendly. If you stay ocean side, the view is beautiful. Our mattress was hard and not comfortable at all. The shower head dripped and we had to hold down the handle to flush the toilet. The refrigerator noise was irritating while trying to sleep. The hallways aren't carpeted, so anyone walking by made excessive noise. We won't be staying here again.
Location Breakfast and elevator
The staff was friendly and helpful. This hotel sticks out like a sore thumb along the Blvd. The color, decor and overall condition of this Hotel is poor and distasteful. Our room was clean but yet in need of a renovation. I was so disappointed in the quality, for the price that I actually inquired elsewhere for a room, and was just eat the price of this room. Unfortunately all was full on the strip. In my younger years of staying in hotels during spring break, this would have been ok, but with a family no!!
Nice and fresh looking decor, breakfast was delicious, overall a great time
Is was a very enjoyable trip to Walton Beach our stay at your facility was great we had a great breakfast the staff was friendly and helpful our room clean and comfortable No dislikes
Being right on the beach with a balcony facing the ocean was great! Heated pools and hot tub were nice to have since we came in winter months and ocean was cold. Also liked having a full fridge and microwave in room. Noise, there were a lot of families with children staying near us. You could hear them in the halls running and above us. But I guess that's to be expected in a hotel, just felt that I could hear them well.
On the beach. Could use an update
We came for our anniversary with the intention of getting a nice room on the beach especially for the amount charged for the room but instead we got a motel like room with an horrible view of the parking lot it took all I had not to busy out in tears.. The staff was not friendly and when asked about changing rooms was told no.. I am very disappointed. We came for our anniversary with the intention of getting a nice room on the beach especially for the amount charged for the room but instead we got a motel like room with an horrible view of the parking lot it took all I had not to busy out in tears.. The staff was not friendly and when asked about changing rooms was told no.. I am very disappointed.
Proximity to beach. We were placed in a handicap room with walk in shower, the shower over flowed and entire bathroom floor was flooded every time we showered. We had to call multiple times for extra towels to dry the floor. The channels on the tv kept going in and out which is frustrating when you're trying to watch a game. Thin walls and loud guest made it impossible to get a good nights rest. Will not be returning. Front desk was beyond indifferent to all complaints.
The room overall was quite nice. I like that I had a fridge and microwave. The pullout couch was nice for the extra sleeping space, especially since I was traveling w/a friend. proximity to the beach and the pool/courtyard area were all great! Was not a fan of the bathroom. No exhaust fan meant it stayed steamy, and of course nothing to suck up any smells. the shower design allowed water to get all over the entire bathroom floor. And lack of usable counter space as well. If the shelf above the toilet was flush with the wall instead of having that 1 inch gap, it would have been helpful, stuff kept sliding and falling through that gap, which was pretty annoying.
Proximity to the beach. Rude front desk staff. Housekeeping chat it loudly in the hallway, so I'm just standing around looking annoyed when you need it to pass through. Called before booking and wasn't told hotel is under renovations. Need it 10 extra minutes to check out and was told it was OK bye front desk. Minutes later front desk called back and tells us it's not OK. Get third call saying it was OK... all of this for 10 extra minutes.
Hotel room weren't in same building as advertised.
Beds were comfortable. Room was clean. Nice buffet breakfast. Clear pool. 1 minute drive to free parking for beach. 6-7 min walk to the beach from the hotel. All the staff were very nice. 5 minute drive to Destin with no traffic. 15 min drive with traffic. Short drive to the grocery shopping at Publix. Short walk or drive to restaurants. Room door opened to the open hall way.
i liked the short breezeway type hallways poor parking lot
how close it was to the beach the construction in the arae
The beds were great! The continental breakfast was good. Sometimes hard to get out of parking lot due to traffic but manageable.
-Quick entry/exit process (seconds for each). -Staff responded immediately to an issue with the TV and repaired within 2 minutes. -Bedding was reasonably comfortable. -It was clearly either a smoking room, or the previous tenant smoked in the room. There was no mention of that. -Small detail, but it seemed odd to not have even a small trash can in the bathroom. -Could use some modernization (mini fridge/microwave/coffee pot).
It was very clean and right off highway. There is no real dining room to have your breakfasts so you have to grab food and go back to your room. It was very hot as hallway have no a/c and the one elevator in whole building was very slow and hot! Also it is not "right across from ocean" as your view is other buildings actually on the water.
Very worth the money for one night before checking into our condo. We will definitely try to stay here again next year. Check in was easy Breakfast was great (waffles, biscuits, cereal, pastries, coffee, juice, etc) Rooms mostly Looked and felt clean Beds comfortable Staff very friendly The floor/carpet had my bare feet dirty after just a little bit of walking be around barefoot, but I'm not sure that can be helped because so close to the beach. Wasn't a huge deal, We just kept our shoes on once we realized it. It won't keep us from staying here again bc the rest of the experience was great.
Price. Inclusive Brkfst. Location to Beach & other amenities Staff was friendly & courteous The Room Service started off OK but slowly declined. I.e. No bed making unless told, no fresh shower mat. Room seemed somewhat damp. Nothing dried out very well especially bathroom. Brkfst items declined after 9am on certain days. Poor ventilation thru-out. A nice heat lamp in bathroom would b ideal Condition of room clean but ceiling & curtains need upgrade
Great location with a water view from the top floors. Building showing its age despite a modern updated feel. Some peeling paint in the bathroom.
This being a great Location was the only thing that saved this review. The stench of mildew was overpowering the room. It left everything feeling damp and musty. A good suggestion would be to install a dehumidifier in every room. I could not walk on carpet without shoes on. I will not be going back nor do I recommend to anyone. Hope this review helps someone who is considering this hotel.
All the staff that we dealt with were polite and helpful. Rooms were clean for the age of the hotel. Close to public beach and restaurants. Easy location. Shower heads were weak and had a very wide spray. It was difficult for my 6 year old to wash her hair.
The location is great, very close to the beach (we walked there several times) the staff was very friendly and helpful. The rooms were a bit smaller than we anticipated ( had double queen) we had 2 couples and it was a bit cramped with luggage and coolers. However for a quick stay the price was great and convenient for a very fast beach trip.
I loved the polite and friendly staff! They serve a huge breakfast with many choices! I absolutely LOVE that are truly pet friendly- and even have an area for walking your dog! So awesome! The hotel was so clean, and the pool was very nice! I will stay here again! They even helped us when we chose to stay another night, unplanned. They were quick to keep us informed and updated. Nothing that the hotel did was a problem. It was the careless, irresponsible people who were letting their dogs use the bathroom in areas that WERENT designated for dog use. And NOT cleaning it up. Those kind of people are the ones that ruin it for others.
The friendliness of the staff
Rooms were very nice if a bit small. Internet hasn't worked properly time we've stayed at this hotel. Even after notifying management. They responded quickly, but within a short time, the wife was out again. Pool was very cloudy this stay. Need to check on pool chemicals more often.
We like it very much it was clean and the beds were comfortable. All in all except for the weather we appreciate our stay at Hampton Inn Fort Walton Beach.
We loved the location. It was literally right on the beach! And Amanda was so great! Helpful, Friendly and went the extra mile to make us feel comfortable and happy!!
The friendliest staff I have ever experienced at a hotel. They hotel was very nice and very clean. I cannot believe how great and helpful the staff were. If you are traveling to Fort Walton Beach, this is the perfect place to stay. I did not have a single complaint about this hotel.
Beautiful decoration, nice pool, friendly staff. N/a