Booked through Kayak, prepaid, and no record of re
Cons: When I got to the airport counter there was no reservation under my name there or any of the Hertz locations nearby. This was prepaid as well and now have to dispute the charge through my credit card. NEVER booking anything through kayak again
Oct 25 2015
Pros: The Car was very clean, comfortable and got really good gas mileage. The lady at the desk was super nice.
Cons: It had a really strong cigarette smell. It would be great if you good choose non- smoking cars.
Oct 10 2016
Incompetent, painfully un-motivated employees
Cons: Taking nearly an hour to simply rent a car. I have multiple charges on my credit card that aren't accounted for. I've spent hours dealing with horrible customer service agents on the phone and have gotten nowhere. I will never recommend these services to anyone and will continue to spread the word on how disgusted I am with there lack of professionalism.