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We liked everything about the hotel, the rooms were very comfortable, the restaurants were extremely great, the staff was very hospital, friendly and professional, the location was convenient to many attractions and the hotel itself was simply gorgeous. There was nothing we did t like about the hotel. Hopefully we will return to it again soon
ROOM, Like holiday inn.
I stayed in the Sahara Star hotel twice on this trip. It was the best I have ever visited in my travels around the world. Great Rooms, Breakfast was the best, and customer service was over the top. I will make it a point to stop in Mumbai when ever possible just to enjoy the stay. Very close to the airport. You would never know from the outside what you would find on the inside. They are doing construction so the outdoor pool was closed but all inside venues were the best. Great for a romantic get away with your special someone.
Enjoyed the stay. Service was good. Room was nice and clean. Breakfast was fabulous. Very convenient location. Restaurants were excellent. Highly reccommend it.
I had a fantastic stay with this hotel , and it was a beautiful propertyto stay in Mumbai
The staff of the hotel are like vultures waiting for tips and asking for tips. The bed is hard as a rock, and the hotel is very loud. There was music playing 24 hours a day, where rooms are located. We requested the hotel staff to turn the music down but the music kept on playing. We requested the hotel staff and the duty manager to refund the money back to us as we had decided to go to a different hotel, but the staff refused. This was a nightmare for us, we checked out of the hotel and checked into a different hotel, foregoing our money for four days.
I booked this hotel online and I would like to thank travel website. Its the very best Hotel I ever had stayed in India. The Service and the Rooms where uptodate,very good service by the front desk,restaurant, etc etc. I will sure go back to this hotel again when I am in Mumbai, I will give this Hotel 100%.
The hotel is truly awesome and luxurious. The staff is very courteous and very helpful. The location is fantastic. Can's say enough nice thing about it. Highly recommend it. Al my next says in Mumbai will be at Trident. Can't think of any.
The pink india for sure.... Such an attentive hotel, to say the least. Bar none!
The club lounge amenities combined with the excellent staff customer service makes this resort one of the best in Mumbai. The staff pays attention to every bit of detail! I fell sick on my last day in the hotel, but the staff was very sweet. They even sent me an in-room complimentary breakfast on the day of my departure and allowed me to check-out late. Hands down, the best hotel in Mumbai!
The environment is nice, the bed is comfortable, the food and service is good and the staff are all very friendly. Just the hotel rate is a little high and shopping or rather location is not so ideal. I am happy with my stay.
The staff's courtesy. The WIFI charges, the billing not being in the quoted currency, the tax they wanted to charge on the breakfast, even though the price was all in.
Proximity to domestic airport Musty smell in the room, damp bed linens Food - pricy and mediocre Nothing to see within walking distance
The staff and the grill on the rooftop Rooms need a renovation. Very dated look. Also it says free wifi and breakfast but they somehow charge for those items as well if you dont pick the right "package"
Overall hotel, service, breakfast, cleanliness Rooms could be upgraded a bit, but they are comfortable overall.
The location to the airport is very convenient. They also have lots of cars for airport pick-up and drop off. The rooms were clean. If time to and from airport is important, then this is a very good hotel. First, they charge for Internet. In today's day an age, where the Internet is free in airports and McDonald's, to charge for Internet (especially to a hotel that is largely for business people, is ridiculous. Second, the quality of everything is not 5 stars as advertizing. Over-all, I would rate the hotel 3.5 stars. But, both the facilities and the staff training needs to be improved just to bring it to 4 stars.
I liked the location and the luxury feel of the hotel , staff was very helpful , Magnetized cards for rooms , keeps demagnetizing , need to upgrade the technology to open the room doors.
Great location, room very nice, staff very friendly. Nothing
Found staff friendly, helpful and not overbearing Pool always clean Food excellent None Perhaps match large and small knives and forks at breakfast
Everything about the hotel was excellent. The staff were very couteous and caring. The restaurants were of high quality and service great. The ambience in the hotel and its restaurants were fantastic! Room service was also fantastic.
It's location Not enough food choices
Our stay at The Four Seasons Mumbai was excellent! This was our first time in Mumbai so we relied on the suggestions made by the concierge. Suggestions were excellent as we were linked to a good guide, were able to reserve a hotel car to explore Bandra and knew we were in good hands the entire time. Hotel managers were amazing and made sure our needs were addressed. Spa services/facilities are some of the best I've experienced (massage, scrub and wrap are a must). Food at Cafe Prato was delicious and service was incredible. Evening drinks are a must at the rooftop bar AER where you'll find a breathtaking view of the bustling city. Only negative was the hotel restaurant San-Qi as staff provided horrible customer service however the hotel manager was quick to address our concerns.
The hotel lives up to its usual excellent standards. It's a bit of a contrast when you step off the property but that's Mumbai for you. I would definitely stay here again.
The Staff is the best asset of this hotel. You will not feel better about the kindness they all have during your stay
Hotel was very good the view the pool Hotel is a bit expensive i had difficult time checking in and with foods. The tea there was rs800 which is ridiculous
The Hyatt Regency is a great hotel for the leisure or business traveler. It is close to mumbai airport. The complimentary pickup was smooth. The checkin was quick and the staff very friendly. The room was very comfortable. The breakfast was phenomenal and so were the lunch and dinner options. Entry and exit to the hotel was easy. Visitor parking is available. The staff doesn't judge guests based on the kind and type of vehicles used. All are treated with respect. All in all a great experience and I will return to the Hyatt. Truly lived up to its reputation and brand. Security is pretty good. The hotel is gated. The ambience, music and overall look and feel is awesome. The room mattress and linen could do with an overhaul.