Jetwing Lagoon

The hotel offers a superb swimming pool, spacious rooms, beautiful nature surroundings, and a tranquil location for a retreat stay.

Some guests have mentioned slow room service, underwhelming service in the restaurant, and inefficient staff.

The hotel provides a 100-meter pool, a beachside pool with an ocean view, and a spacious room with an outdoor bathroom. Additionally, the hotel offers a variety of activities such as fishing, cycling, and cooking classes.

The high season is in February, offering an ideal time to experience the hotel's beautiful location and grand pool. However, guests should be aware that the low season is in May.

The hotel provides delicious a la carte food, a lovely restaurant, and a beautiful main dining hall with a lake view. However, some guests have mentioned limited vegetarian food options and overcharging for breakfast.

Several guests praised the beautiful views of the lagoon and the spacious, well-maintained rooms. Consider requesting a room with a view for a more enjoyable stay.

The 100-meter pool and beachside pool were highlighted by many guests for their incredible design and size. Don't miss the opportunity to take a refreshing dip in these stunning pools.

While the hotel offers a tranquil retreat, some guests found the surrounding area to be limited. Keep in mind that it's about a half-hour drive from the airport and may be ideal for a last-night stay before departure.

Several guests mentioned encountering mosquitoes, especially around the outdoor areas. Consider bringing insect repellent to ensure a comfortable experience, particularly if traveling with children.

Some guests reported that certain facilities mentioned on the website were not initially provided in their rooms, such as hair dryers and slippers. It may be helpful to double-check the availability of these amenities upon arrival.

While the food received mixed reviews, the a la carte options were praised for their deliciousness. Consider trying the a la carte menu for a satisfying dining experience.

A few guests experienced challenges with staff members' English proficiency, leading to communication difficulties. Patience and clear, simple communication may help overcome language barriers.

The hotel is a bit secluded, and some guests found it challenging to explore nearby tourist locations or shopping malls. Plan transportation in advance if you intend to venture out beyond the hotel premises.

Guests appreciated the spa services and last-minute massage availability. Consider indulging in a relaxing spa treatment during your stay for a rejuvenating experience.

A few guests mentioned slow room service. If you have time-sensitive needs, it may be helpful to place orders well in advance to avoid any inconvenience.