The Palms Guesthouse

The high season at The Palms Guesthouse is in August, offering a great time to enjoy the central location and friendly staff. However, the low season in October might provide a quieter experience for those seeking a more relaxed stay.

While some guests found the beds comfortable and the rooms spacious, others mentioned issues with broken bed legs and uncomfortable single beds. It's advisable to inquire about bed options when booking to ensure a comfortable stay.

The guesthouse offers ample free parking, providing convenience and ample space for guests' vehicles, ensuring a hassle-free experience during their stay.

Guests can look forward to a delicious and satisfying breakfast, with some mentioning the mouth-watering croissants and grated cheese. However, it's advisable to inquire about specific dietary preferences and options when making a reservation.

While many guests praised the cleanliness and friendliness of the staff, some mentioned issues with dirty sheets, broken door conceal boards, and a lack of attention to detail. It's recommended to communicate any concerns with the staff to ensure a pleasant and comfortable stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting in October, which is the low season for the area.

The hotel is conveniently located near several attractions, including the Lowveld Botanical Garden, Mbombela Stadium, Chimp Eden, and Sudwala Caves, offering guests plenty of options for nearby exploration.

Some guests reported issues with room amenities such as Wi-Fi coverage and the availability of a microwave. It's advisable to check the specific amenities provided in the room before booking.

A few guests encountered issues with their rooms, such as cleanliness and maintenance problems. If you encounter any issues with your room, don't hesitate to request a room change or report the problem to the staff for prompt resolution.

While many guests praised the breakfast, some mentioned not having breakfast included or not being able to taste it. It's advisable to inquire about breakfast options when making a reservation.

If you require airport shuttle or additional transportation services, it's recommended to inquire about the availability and any associated charges in advance.

Some guests reported noise disturbances from other guests. If you are sensitive to noise, consider requesting a quieter room location or addressing noise concerns with the staff.

While some guests enjoyed the pool area, others mentioned issues with pool cleanliness. It's advisable to confirm the current condition of the pool if it's an important amenity for your stay.

Although the hotel offers 24-hour security, a few guests expressed security-related concerns. If security is a priority for you, it's recommended to address any concerns with the hotel staff or management.