Neuchatel Hotels

Hospitality of the hotel's staff, excellent location, reasonable price

The staff was exceptionally helpful (and thankfully, for us, they spoke English!). Great location right on the lake, and close to shops/restaurants.

Stunning scenery, comfortable rooms, quite good to have no television and bookshelves dotted around the place. Everybody read! The proximity of the farm was a big plus with the children.

The beds are very low. When I enquired, re. my elderly mother possibly wanting to come, I was told it was possible to raise beds. Maybe this should be advertised in the rooms. One member of our party with 2 new hips really appreciated a raised bed the second and third nights.

Very nice hotel. They offer freshest food, and organic food, since they have their ranch and farm. Of course the food served in the hotel is a little bit expensive, but in Switzerland, all food are expensive, no matter where you go, compared with other European countries. Also, it is an excellent place if you travel with kids, they offer extra bed for kids if they found you travel with kids. My son really enjoy what he found in the ranch and farm, very close to the nature, good for him.

Maybe the hotel want people stay with only for relaxation, so they do not have TV in the room. If they can offer WIFI or wireless, it could be better.

Parking was free

Staff was unfriendly. Room was okay at best. Internet was terribly expensive. Nothing around the hotel.

Helpfu lstaff

Room a bit bare

Location next to the railway station - easy access. Cleanness and friendliness

the kindness of the personnel

The hotel was located very close to lake neuchatel in a quieter part is town a few minutes walk from the centre

Like the rest of the area the price was high for what you got compared to UK prices

My room on the top floor was spacious and quiet, with lovely views from the dormer windows of mountains and sea. The staff was pleasant and friendly, the atmosphere was comfortably low-key, and the location was convenient to the town centre (on foot or by tram) but far enough away to avoid the noise.

Unfortunately, I arrived during an unusual heat wave, and even with a rotating floor fan running non-stop, the un-air-conditioned space was so stultifyingly hot that it was all but unbearable, even at night ... especially as a sign tacked to the window advised against opening it with the lights on because of mosquitoes. The room had few amenities and no safe. The bathroom sink also was very slow to drain and needed unclogging.

Very relaxing, felt as though we were on holiday somewhere exotic even though we were within a stone's throw from Neuchatel, the restaurant was excellent as was the service, the facilities provided in the room were of a very high standard and they had thought of everything. We actually asked to upgrade to a Lake Pavillion room once we were there.

The heating system was on full and could not be turned off -- the only comfortable way to sleep was to have the main window wide open all night. It was also too expensive -- only affordable on the basis that this was a one-off and we would not go back due to the cost.

Nice staff Great site Romantic room design One of the most beautiful hotels in the Europe

The size of the room and the decor. Very quiet.

Not much

The hotel staff was helpful and friendly, my room was clean and comfortable and the location was close to the train station and the city center of Nuechatel.

Location. Memories. Very helpful at front desk.- gave us an upgrade when they couldn't find our reservation

Arrived to find no reservation tho we had a Booking.com confirmation and we were not pleased. Hotel did respond well.