Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "Terrific location."
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8.8 "Rooms are great."10.0 "100% thought the
view was good ." 7.1 "71% werehappy with the bathroom ." 10.0 "100% thoughtrooms were spacious ." 9.0 "90%enjoyed the furniture ." -
8.6 "Great service."9.2 "92% found the
staff to be very friendly ." 8.2 "82% thought theservice was very professional ." -
7.4 "Good breakfast."
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5.0 "Average cleanliness."
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2.9 "Terrible value."2.7 "73% said the
breakfast was too expensive ."
Overall Rating
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9.3 "Terrific location."
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8.9 "Rooms are great."10.0 "100% thought the
view was good ." 7.6 "76% werehappy with the bathroom ." 7.1 "71% said thebeds were comfortable ." 10.0 "100% thoughtrooms were spacious ." -
8.3 "Great service."9.2 "92% found the
staff to be very friendly ." 7.9 "79% thought theservice was very professional ." -
7.0 "Good breakfast."
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3.0 "Terrible value."1.9 "81% said the
breakfast was too expensive ."
Overall Rating
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8.5 "Rooms are great."
Overall Rating
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9.4 "Terrific location."
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8.8 "Rooms are great."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
Very relaxing, felt as though we were on holiday somewhere exotic even though we were within a stone's throw from Neuchatel, the restaurant was excellent as was the service, the facilities provided in the room were of a very high standard and they had thought of everything. We actually asked to upgrade to a Lake Pavillion room once we were there. The heating system was on full and could not be turned off -- the only comfortable way to sleep was to have the main window wide open all night. It was also too expensive -- only affordable on the basis that this was a one-off and we would not go back due to the cost.
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7.7review from
Nice staff Great site Romantic room design One of the most beautiful hotels in the Europe
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7.7review from
the wonderfull setting off the small appartments on the water, the nice service and attention also for us as a family
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7.3review from
Unique design and room facilities, wonderful lake side location, the only suite hotel above water in Europe, superb food and wines, an experience not to be missed Some aging wooden planks along the access to the lake side suites do no longer match the luxury resort.
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7.7review from
The style and layout of the rooms is first class,add to that real privacy and the feeling of sitting on the lake/water Unfortunately it is a disease that Hotels insist on execcive charges for mini bar (standard items) and the price for a continental breakfast. We regularly stay at another 5 star hotel in Switzerland where the mini bar & breakfast are all part of accom which is overall less that the Palafitte.
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6.8review from
Great location on the lake with decks right out over the lake There was not much choice for food in the area
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8.0review from
Room facilities and view
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6.8review from
the comfort
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8.0review from
the friendliness off the staff NA
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7.6review from
Service, staff and clenliness were excellent. The room could have been a little cooler.
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7.0review from
Very relaxing, felt as though we were on holiday somewhere exotic even though we were within a stone's throw from Neuchatel, the restaurant was excellent as was the service, the facilities provided in the room were of a very high standard and they had thought of everything. We actually asked to upgrade to a Lake Pavillion room once we were there. The heating system was on full and could not be turned off -- the only comfortable way to sleep was to have the main window wide open all night. It was also too expensive -- only affordable on the basis that this was a one-off and we would not go back due to the cost.
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7.7review from
Nice staff Great site Romantic room design One of the most beautiful hotels in the Europe
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7.7review from
the wonderfull setting off the small appartments on the water, the nice service and attention also for us as a family
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7.3review from
Unique design and room facilities, wonderful lake side location, the only suite hotel above water in Europe, superb food and wines, an experience not to be missed Some aging wooden planks along the access to the lake side suites do no longer match the luxury resort.
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7.7review from
The style and layout of the rooms is first class,add to that real privacy and the feeling of sitting on the lake/water Unfortunately it is a disease that Hotels insist on execcive charges for mini bar (standard items) and the price for a continental breakfast. We regularly stay at another 5 star hotel in Switzerland where the mini bar & breakfast are all part of accom which is overall less that the Palafitte.
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6.8review from
Great location on the lake with decks right out over the lake There was not much choice for food in the area
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6.8review from
the comfort
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7.6review from
Service, staff and clenliness were excellent. The room could have been a little cooler.
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