Basics
General
Dining
Services and conveniences
Accessibility and suitability
Bathroom
Media and entertainment
Laundry
Bedroom
Workspace
Things to do
Outdoor
Health and safety
Parking and transportation
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a beautiful view over the lake, spacious and clean rooms, and a convenient location next to the train station.
Is parking available at the hotel?
Yes, there are parking facilities close by, and guests receive a free public transport card.
How is the food quality at the hotel?
The breakfast is simple but satisfactory, and the hotel offers a sunny terrace for breakfast with a heavenly view of the lake.
What can guests expect in terms of cleanliness?
The rooms are very clean, and the hotel follows all safety protocols as directed by local authorities.
How is the customer service at the hotel?
The staff are very friendly and helpful, providing excellent service and helpful advice. The receptionists are particularly praised for their excellent service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake comes highly recommended.
Consider Low Season Travel
If you prefer quieter periods, consider visiting in December, which is the hotel's low season.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Neuchatel Botanical Garden, Rouge Church, and Musee d'art et d'Histoire de Neuchatel, all within a short distance.
Check Room Amenities
Some guests found the rooms to be a little dated, so it's advisable to check for specific room amenities and features to ensure they meet your expectations.
Take Advantage of the City Pass
Guests appreciated the complimentary city pass provided by the hotel, offering vouchers and local transportation access to nearby attractions.
Consider Noise Levels
Some guests mentioned noise from the hallway and other rooms, so light sleepers may want to consider this when selecting a room.
Parking Considerations
If you're arriving by car, note that there is no free parking available, and guests mentioned the parking facilities close by, so it's worth considering this aspect in your travel plans.
Be Mindful of Breakfast
Several guests expressed disappointment with the breakfast, citing limited choices and poor value for the price, so it may be worth exploring alternative breakfast options nearby.
Accessibility and Allergies
The hotel offers wheelchair-accessible rooms and allergy-free rooms, catering to guests with specific accessibility and allergy requirements.
Consider Room Temperature
As the hotel does not have air conditioning, guests recommended considering room temperature and ventilation, especially during warmer seasons.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
|---|---|
High season | June |
Average price (weeknight) | $196 |
Average price (weekend night) | $205 |
Value for money | 8.1 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Belp |
Distance to airport | 27.2 mi |