Overview

Hotel de l'Ecluse

Rue de l'Ecluse 24, 2000 Neuchâtel, Neuchatel, Switzerland
+41 32 729 93 10

$117+

Overall guest ratings

8.0/10 Good
Based on 650 reviews

Review highlights

  • 8.9
  • 8.5
  • 6.5
  • 5.4

Good to know

  • Near city centre

Nearby

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    About

    Located near a train station, Hotel de l'Ecluse is a great choice for a stay in Neuchatel. You can unwind with a drink at the bar/lounge, and the coffee shop/café is the perfect spot to grab a bite to eat. Conveniences like kitchenettes are in all rooms, along with flat-screen TVs and minibars.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Laundry service
    • Bar/Lounge
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews of Hotel de l'Ecluse

    Overall Rating

    8.0 Good
    Based on 650 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 8.5 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      6.7 "Only 67% said the rooms were modern."
    • 5.7 "Food is average."
    • 5.4 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 4.3 "Value below average."
      2.2 "78% said the breakfast was too expensive."
    • 3.6 "Internet is poor."
      1.0 "90% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 325 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.2 "Location is great."
      9.7 "City centre within easy reach, said 97%."
    • 6.6 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      6.2 "Only 62% said the rooms were modern."
    • 5.8 "Food is average."
    • 5.7 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
    • 4.6 "Value below average."
      2.6 "74% said the breakfast was too expensive."
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    Overall Rating

    7.9 Good
    Based on 110 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 6.6 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
    • 4.8 "Not very comfortable."
      0.0 "100% criticized the small bathroom."
      3.0 "70% thought it was too noisy."

    Overall Rating

    7.8 Good
    Based on 214 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.7 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
    • 5.4 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 4.0 "Value below average."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    data provided by TrustYou

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