Would you like to save as your currency permanently or for this visit only?
Not 1 bottle of water. Very small range of TV programs for non-Germans
The kindness of the staff and their helpfulness.
We liked the cleanliness of our room and the breakfast. It is also very convenient if you are planning to do side trips in Czech Republic as we did. Only one suggestion: a better TV set com more international channels mainly in English
Staff was very friendly and accommodating. I stay at this hotel every time I'm in the area!
I wasn't expecting internet, but sure enough -- they had wireless. In the rear rooms, woreless reception was not so great, but they had no problem moving me to a front room where I had great reception. I thought the adjoining restarrant (Italian) was quite adequate Nothing special about the town.
It is clean, close to shopping, and the staff was very helpful in giving directions to the area attractions.
A strange smell in the room
Outstanding service! Good and eceonomical food at the restaurant.
The staff here are wonderful! The Bistro is the perfect place for a beer or a quiet cup of coffee. Great location, and wonderful displays of the history of the city wall.
Courteous desk attendant...
everything was good no
Clearly the best hotel in town - and a very pleasant experience it was. A very nice staff and good breakfast, with immediate access to the town's very active square. Parking is limited on site - but apparently available nearby. We had a "superior room" - which all in all was fine, but in this case it also meant an unmade extra bed - which is always a bit tacky.
It is almost like going home now when we stay at Am Tor. It is so convenient for this beautiful town's walking street with it's eating and drinking facilities. The Euro 2008 Football coverage added to the enjoyment and had none of the thuggery of an English equivallent. The parking is a bit tight, but luckily we didn't have to move our car from when we arrived until we left
The hotel is actually inside the old city wall. At the rear of the hotel, the inner city shops and gasthuases were very nice and in easy walking distance. The rooms were clean and quiet. Elevator access is a huge plus.
Very central location but quiet, atmospheric hotel. Spacious room (2-bed room with 2 extra beds) just for our needs, very good beds.
The staff is overwhelmingly friendly, knowledgeable, welcoming and helpful. No question goes unanswered, no issue is left unattended. This is a warm and wonderful "home away from home" which we look forward to everytime we come. Breakfasts are superb!
The friendly welcome and treatment of the hotel staff as well as the great location.
The friendly staff
This is a delightful hotel in the very centre of the town - a very old historic building kept in impeccable condition with every comfort, helpful staff, a very nice cosy atmosphere, excellent breakfast. Thoroughly recommended.
Nice modern room, the wireless isn't free but very reasonable, and the excellent breakfast buffet. The restaurant was pretty pricey. The walls in the rooms are a little thin. I clearly heard the guest in the next room visiting the bathroom.
The hotel was very nice and clean, the staff was very helpful, the breakfast was very good, and the location was very convenient to the downtown area. All in all it was a very pleasant experience.
Very nice facility with great staff. Would recommend to anyone.
The room was OK, breakfast was good and that's about everything which was positive. The restaurant wasn't open during the weekend and in the city center there wasn't much open either. Some information about open restaurants or recommendations would've been welcome.
Very nice hotel, very clean room. Outstanding breakfast buffet.
Breakfast is excellent. Proximity to downtown is an attraction. Courteous, professional staff. Underground park garage entrance needs to be cleared to allow easier access. Cars were often parked too close to the entrance to allow larger vehicles to access the garage easily.
The room was neat & tidy. The breafkfast served was not of "4 star" quality. I would like to have a watercooker in the room.
We had a wonderful experience and highly reccommend the hotel, especially the Junior Suite
absolutely recommendable, friendly receipt, nicely furnished room with a lot of place, excellent food (star level), free Internet, enough parking bays around the house, distinct the extensive breakfast refreshment bar which leaves open no wishes; over again with pleasure
Friendly staff. Nice decor. Comfortable lobby, restaurant. Nice breakfast. Very modern bath in room. Not much storage space for clothing in the room.
Nice room, comfortable bed, terrible pillows. The resturant and bar had been fully reserved by a wedding, something I was not told before I arrived. A bit inconvenient to have a large party one floor below, and they did not stop at 9pm...
The room was very nice, well decorated, and the staff was super friendly. It provided good access to Grafenwohr. The parking availability could be better.
Very clean, staff very friendly, nice rooms Heater in bathroom did not work--bathroom was freezing. Wish the mini bar was well stocked (just had a few juices and pretzels). Should also have a wine bottle opener in mini bar, maybe a few other utensils.
Friendly staff, well-appointed rooms, good breakfast
The hotel staff was very friendly and helpful. Rooms were well maintained and just what a business traveler needs. Access to the hotel parking area and parking availability were the only things that I would say were not up to the level the rest of the hotel provided. It wasn't that they were bad but getting to the hotel parking lot from the bahnhoff, was difficult with no left turn lane, and parking spaces were tight.
Quiet hotel, good location, very clean, efficient staff None
I enjoy everything But the staff was exellent specially the owner of the hotel.
Very nice, family run hotel with a personal touch. The staff was very accomodating. The restaurant menu and food were outstanding.
Courteous/friendly staff, good breakfast, convenient location, excellent free internet, spotless cleanliness, great balcony, good parking, elevator for hauling bags. No refrigerator. The room was a little tight on space.
Very nice hotel staff and the WIFI. Great food and drinks. Did not like the pillows.
I enjoyed everything about the hotel from the friendliness of the owner/staff to the attention to detail on making their guest comfortable. The only comment I would make is that the wireless internet was not accessible from the rear building where my room was located. I had to come down to the lobby to do some work which was a little inconvienent.
Clean. Free parking. Friendly service.
the hotel was very clean and comfortable
The one young lady who worked the front desk (for what seemed always) was very nice, knew enough English to help at all times, The heat from the radiators was not on and we needed to have portable heaters, though they were very quick in responding to our needs. The only reason a fair and not good was given was due to the heat. The rooms (jr suite) was good sized and the maid staff were very friendly
The hotel was great in every point and the staff nice and professional
How friendly the service staff/person was. The town itself was charming and residents were friendly. I enjoyed our stay and especially the people. Just bring your own shampoo. Too easy
The staff was very friendly and the food served in the restaurant was excellent! The bed was a bit uncomfortable.
Friendly staff, good breakfast, WIFI available in public area. Tiny bathroon - I'm not tiny.
The family which owns the hotel was very friendly and helpful. I wish they had some form of Internet access in the rooms.
Pleasant countryside and a very nice downtown area.
The room was very large & the owners/staff were most hospitable. Breakfasts were ample, parking adjacent to the hotel & it was very quiet. The back garden was also very pleasant.
Very clean, comfortable beds, plenty of space, excellent location.
Very friendly, warm welcome, all round comfortable, 8.4 out of 10 & value for money.
Very pleasant family owned hotel, breakfast and restaurant good.
The hotel was very clean and pleasant, the location was very remote and with no public transport. Although English wasn't good it was better than our German and the staff were excellent.
What wonderful people and just a great atmosphere. Really enjoyed it