Hotel Waterfall

Guests have mentioned that the breakfast was good, and the food was awesome. However, some guests found the breakfast taste to be average and the food to be expensive with less quantity.

Several guests reported that the room service was always late, and some mentioned that they had to wait for hours for the AC to be repaired. Additionally, there were complaints about the cleanliness and noise level of the beds.

The hotel offers parking facilities, but some guests mentioned that they were asked to pay before receiving the bill, which caused inconvenience.

While some guests praised the staff's behavior and found them to be gentle, others reported encountering rude staff, especially at the reception. Additionally, there were complaints about the pushy staff and the lack of support from the management.

The hotel experiences low season in October and high season in April. It's advisable to plan your visit accordingly to avoid peak times and ensure a comfortable stay.

Some guests reported that the room they booked online was not available upon arrival. It may be advisable to confirm the availability of the booked room in advance.

One guest recommended using Agoda for better and more economical deals for this hotel.

Despite confirmation at the time of booking, some guests were disappointed to find no buffet available during breakfast. It might be helpful to verify buffet availability before booking.

Several guests mentioned encountering mosquitoes in the rooms. Consider taking precautions such as mosquito repellent or requesting mosquito control measures from the hotel.

A guest reported noisy bedding, and another mentioned a noisy bed. It may be beneficial to inquire about room noise levels or request a quieter room if noise is a concern.

Some guests experienced issues with the air conditioning and hot water. It could be helpful to confirm the availability and functionality of these amenities before check-in.

One guest noted a lack of electrical points for devices and appliances in the room. Guests may want to consider this when planning to use electronic devices during their stay.

In the event of issues with the initially allocated room, such as cleanliness or facilities, guests may consider requesting a room change to ensure a more satisfactory stay.

The hotel has a policy of not allowing visitors, which may be inconvenient for business or leisure travelers expecting guests. Guests should be aware of this policy and plan accordingly.

If attending a special event nearby, guests may want to consider the hotel's suitability for their specific needs, such as cleanliness, noise levels, and room availability.