AC Hotel by Marriott New York Downtown is situated in New York City and is within a short walk of local landmarks, such as New York Stock Exchange, Wall Street and Brooklyn Bridge. It is set amongst a range of well-known shops and is minutes on foot from Brooklyn Bridge - City Hall / Chambers Street (New York City Subway).
There are a variety of facilities on offer to guests of the hotel, including an express check-in and check-out feature, free Wi-Fi and meeting facilities. For guests on business, there is a business centre.
Rooms at AC Hotel by Marriott New York Downtown are comfortable and provide a refrigerator.
Ideally located, the hotel is a short stroll from Fulton Street Subway Station. Battery Park and World Trade Center Site are a short stroll away.
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It is nice property in a nice location in the Financial District. Unfortunately, the staff is only so-so and the amenities are less than ideal. We used this hotel because we were coming to a family wedding and the brides family had a special package deal with this hotel. Upon arrival, at 4 PM, we were told one or more rooms were not cleaned and that our reservation could not be found. After much back turned whispering and involving the 'boss man' they finally made some changes to get us assigned to rooms that were cleaned. At one point they gave the Wedding Welcome gift to one in our party and then asked for it back, explaining that the gifts would be delivered to our rooms. When our gift arrived the young man also gave us a bottle of wine, I thanked him and went back into the room only to discover that the wine bottle was half empty and had been opened. I took it back down to the desk and got some feeble excuse about it was to be delivered to a room that had left it in the lounge. Now lets talk about the lounge, it is very limited in selection and is only open during a few hours on weekdays. Even more disappointing is the food service available in the lounge. It is only offered in the morning and is a pitiful selection of pastries, cheeses and processed meats. It is $25.00 per person! If location is your only concern then take a look at this property among the many others available on the Manhattan side and the Brooklyn side.
Pros. Very chic interior and good location for business travelers to FiDi.
Cons. Room reeked of cigarette smoke when I arrived and unfortunately the hotel was full - but they had no spray or way to mitigate the smell until the following day. Completely unacceptable.
Pros. Location, ease of access, low-key and stress free
Pros. Comfortable bed, minimalistic design, everything in the room worked.
Cons. No robes, shower designed poorly (overhead shower head = yay, shower door swing into shower blocking faucet = nay).
Pros. Front desk staff was very attentive and helpful. Very welcoming. Most staff we met were also pleasant. The location was quiet and near the nice Fulton Market area with boutique shops and cafes.
Cons. Housekeeping was poorly organized and missed so many things over 5 days. We had two rooms on different floors and the experience was the same. Next was the lack of services in the hotel.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at AC Hotel by Marriott New York Downtown?
The rooms at AC Hotel by Marriott New York Downtown are comfortable and provide a refrigerator. Guests have mentioned that the bed was very comfortable and provided a good night's sleep.
Is parking available at AC Hotel by Marriott New York Downtown?
Some guests have mentioned that there was no parking available at the hotel, despite expectations based on booking information. It's advisable to check parking options in advance when planning your visit.
How is the food quality at AC Hotel by Marriott New York Downtown?
While some guests found the breakfast to be pricy, others have mentioned that the hotel is located near a variety of restaurants and eateries, providing options for dining. It's recommended to explore nearby dining options for breakfast and other meals.
What is the cleanliness like at AC Hotel by Marriott New York Downtown?
Guests have consistently praised the hotel for being very clean, with some mentioning the clean and tidy room and en-suite. However, a few guests have also mentioned specific cleanliness concerns, so it's advisable to communicate any issues to the hotel staff for prompt resolution.
What can I expect from the customer service at AC Hotel by Marriott New York Downtown?
Guests have highlighted the amazing staff and great customer service at the hotel. However, a few guests have also mentioned mixed experiences with front desk attendants, so it's recommended to communicate any concerns during your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river comes highly recommended.
Consider Alternative Parking Options
Some guests found parking to be limited, so consider exploring nearby parking options or public transportation if you are arriving by car.
Take Advantage of the Location
The hotel's location near the river and within walking distance of popular landmarks like Brooklyn Bridge and Wall Street makes it an ideal base for exploring the city.
Be Mindful of Noise Levels
A few guests noted that the rooms could be noisy, so light sleepers may want to consider bringing earplugs or requesting a room in a quieter area of the hotel.
Check for Special VIP Rates
Some guests mentioned getting great VIP prices through booking platforms, so it's worth checking for any special rates or packages when booking your stay.
Consider Room Size
A few guests found the rooms to be smaller than expected, so if space is a priority, consider inquiring about room sizes or upgrades when making a reservation.
Explore Nearby Dining Options
Guests appreciated the variety of restaurants in the area, so consider venturing out to explore the local dining scene for breakfast and other meals.
Stay Informed About Deposit Policies
Some guests were surprised by the need to pay a deposit, so it's advisable to inquire about deposit requirements during the check-in process to avoid any unexpected charges.
Be Mindful of Housekeeping Frequency
A few guests mentioned that their rooms were not cleaned as frequently as expected, so if you have specific housekeeping preferences, consider communicating them with the staff.
Consider Alternative Breakfast Options
While the hotel offers breakfast, some guests found it to be overpriced for the selection provided. Exploring nearby breakfast options may be worth considering.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | June |
Average price (weeknight) | $561 |
Average price (weekend night) | $407 |
AC Hotel by Marriott New York Downtown is located at 151 Maiden Lane in Financial District, 3.6 miles from the center of New York. Wall Street is the closest landmark to AC Hotel by Marriott New York Downtown.
Check-in time is 4:00 PM and check-out time is 12:00 PM at AC Hotel by Marriott New York Downtown.
Yes, AC Hotel by Marriott New York Downtown offers free Wi-Fi.
AC Hotel by Marriott New York Downtown is 2.4 miles from New York Skyports SPB.
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