Element New York Times Square West

311 West 39th Street, New York, NY 10018, United States
+1 212 643 0770

Cheapest
rate per night

8.2

Excellent
based on 8,130 reviews
Element New York Times Square West - New York, NY
Fri 4/23
-
Sat 4/24
Compare vs. KAYAK |

Provider Nightly total
Booking.com $85
KAYAK $86
Hotels.com $89
Booking.com
KAYAK
Hotels.com

Good to know

Value for money

7.9

Distance to city center

0.2 mi

Location rating

9.1

Nearest Airport

New York All airports

Distance to airport

0.4 mi

Rooms available at Element New York Times Square West

Fri 4/23
Sat 4/24

Double Rooms

$104+

Bed type
Provider
Nightly
Double bed
$104 per night
Double bed
$111 per night
Double bed
$114 per night
Double bed
$118 per night
Double bed
$119 per night
Double bed
$122 per night

King Rooms

$86+

Bed type
Provider
Nightly
King bed
$86 per night
King bed
$89 per night
King bed
$89 per night
King bed
$92 per night
King bed
$96 per night
King bed
$98 per night
King bed
$98 per night
King bed
$100 per night
King bed
$101 per night
King bed
$102 per night
King bed
$106 per night
King bed
$114 per night
King bed
$114 per night
King bed
$139 per night
King bed
$173 per night

Standard Rooms

$99+

Bed type
Provider
Nightly
Twin bed
$99 per night

Reviews of Element New York Times Square West

Pros

Cons

Traveler rating

32
6
9
5
8

Time of year

Traveler type

Show reviews that mention

+
great location in 1,037 reviews
breakfast was good in 1,013 reviews
room was clean in 981 reviews
breakfast room in 828 reviews
friendly staff in 731 reviews
times square in 586 reviews
bed was comfortable in 305 reviews
great view in 208 reviews
happy hour in 196 reviews
kitchen facilities in 174 reviews
front desk in 142 reviews
hot water in 97 reviews
penn station in 66 reviews
long time in 58 reviews
slow elevators in 54 reviews
new york in 50 reviews
paper plates in 35 reviews
empire state building in 25 reviews
port authority in 25 reviews
  • Good
    Feb 2021
    8.0

    The front desk staff is amazing, very helpful and resourceful.

    The housekeeping staff needs training in customer service

  • Excellent
    May 2019
    9.4

    Bed was great. Nice having an Efficiency

  • Okay
    Dec 2018
    4.5

    Worst hotel I’ve stayed at in a long time

    Only thing to like is the location. Breakfast is good too ... but severely overcrowded and elevators almost unusable during breakfast rush.

    Dirty room. Food smells from the street permeated my room. For two straight days all I smelled was fried food from somewhere. Never quite figured it out. The elevator buttons were not working ibny floor. So I had to go downstairs one flight to call for the extremely slow elevator. I was told by housekeeping that the elevator had not worked for a month... this surprised me since as an Marriott / SPG loyalty member at the highest tier... why would they give me a dirty and smelly room on a floor where you can’t take the elevator? Never going back to this property. Thought I would give this brand a try ...but learned my lesson.

  • Okay
    Oct 2018
    5.4

    Good size room with great view

    Not far from subway 5 min walk to Times Sq

    The lifts are a disgrace . We were on the 39 th floor the lift would come to 38 and go back down , when they did come they would stop on every floor on the way down when no one there. One lift had a fire and we were stuck on 39 for 45 mins ... NOT GOOD ENOUGH ..

  • Poor
    Sep 2018
    2.0

    Do not choose this hotel

    Nothing, they lost our reservation

    Hotel confirmed our reservation with Kayak but did reserve us a room. We spent all day on hold with Kayak who was on hold with the hotel to fix the situation. We were told that a good second option was to sleep in the train station. In general, staff was unsympathetic and unhelpful and we were not offered anything to make up for the mix up.

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About Element New York Times Square West

Overview

The Element New York Times Square West Hotel is the perfect place to enjoy modern accommodations in a top-notch location.

Conveniently situated six miles from LaGuardia Airport in the heart of Times Square, this extended stay hotel has all the amenities guests could hope for. Guests can step outside and take a stroll down Broadway and visit Macy's, Central Park, Radio City Music Hall, The Empire State Building, Majestic Theater, Rockefeller Center and The Modern Museum of Art. Herald Square is the perfect place to shop, while Restaurant Row is merely a few steps away.

Guests rooms are sophisticated and modern. Amenities include flat screen TV, free water and coffee, complimentary high-speed Wi-Fi, USB outlets, and ergonomic workstations. Additionally, kitchenettes complete with a stovetop, a microwave, a dishwasher, pots, pans, and dishes are available in the hotels' extended stay studios. There is also a fitness center and a sun terrace for guests to use.

For onsite dining, guests can enjoy a continental breakfast bar for a fee. There is also a 24-hour gourmet pantry available to all guests. With Restaurant Row steps away, off-site dining options are endless. Weng's Palace offers delectable Chinese food, while Aya Sushi is perfect for Japanese fare. 2 Bros Pizza is known for its New York style pizza, and Tir Na Nog is the place to go for Irish and English cuisine.

With its prime location, modern amenities, and exceptional service, the Element New York Times Square West Hotel is the perfect place to stay, short or long term.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

based on 8,130 reviews

8.1

Cleanliness

8.2

Comfort

7.6

Facilities

8.1

Food

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at Element New York Times Square West

Computer use available
ATM on-site
Free Wi-Fi
Radio
Ticket service
Business center
Car rental
Wake-up service
Entire unit wheelchair accessible
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Internet
Increased accessibility
Roll-in shower
Fax/photocopying
Linens
Concierge service
Towels
Safety deposit box
Cribs available
Grocery deliveries
Fire extinguisher
Gift shop
Seating area
Laundry facilities
Elevator
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Free toiletries
Shampoo
Shared lounge/TV area
Smoke alarms
Heating
Shower
Breakfast included
Shower cap
Tour desk
Bicycle rental
Golf
Spa
Snack bar
Key access
Sofa
Alarm clock
CCTV in common areas
CCTV outside property
No smoking
Kitchenware
Soundproofing
Restaurant
Stovetop
Express check-out
Parking
Body soap
Hairdryer
Fitness center
Bottle of water
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
24-hour security
Air-conditioned
Newspapers
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Safe
Toothbrush
City view
Delivered food is securely covered
Trash cans
Conditioner
Desk
Dining table
Private bathroom
Wardrobe or closet
Kitchen
24hr front desk
Kitchenette
Storage available
DVD player

FAQs when booking at Element New York Times Square West

Does Element New York Times Square West have special cancellation policies due to coronavirus (COVID-19)?

Where is Element New York Times Square West located?

When is check-in time and check-out time at Element New York Times Square West?

Does Element New York Times Square West offer free Wi-Fi?

Does Element New York Times Square West offer free parking?

Does Element New York Times Square West offer free airport shuttle service?

How far is Element New York Times Square West from the airport?

Can you bring pets to Element New York Times Square West?

Does Element New York Times Square West have a pool?

Photos of Element New York Times Square West

Element New York Times Square West - New York - Building
All Photos (22)
Element New York Times Square West - New York - Building
Building (2)
Element New York Times Square West - New York - Bedroom
Bedroom (5)
Element New York Times Square West - New York - Lounge
Lounge (1)
Element New York Times Square West - New York - Restaurant
Restaurant (1)

Property safety measures

Element New York Times Square West has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most Popular Landmarks

  • Times Square0.4 mi
  • New York Public Library0.5 mi
  • Broadway0.5 mi
  • Bryant Park0.5 mi
  • Empire State Building0.6 mi
  • Rockefeller Center0.7 mi

About the Neighborhood

Hell's Kitchen is known for: gritty & diverse, young professionals, brunch spots

New York Travel Guide

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