Kensington House Aparthotel

The property offers a range of facilities including a kitchen equipped with a microwave and a refrigerator, a seating area, tea and coffee making facilities, a flat-screen TV, a DVD player, a hair dryer, and a power shower.

Guests have reported issues with cleanliness, including dust behind doors, filthy microwave, stained toilets, dirty towels, dusty areas, and animal feces in the apartment.

Yes, parking is available right in front of the hotel, providing convenient access for guests with vehicles.

Guests have expressed concerns about the worn and shabby furnishings, broken shower doors, poor TV reception, and the need for maintenance and updating of the property.

The hotel's location is great for easy walking access to Jesmond and the city center, making it convenient for exploring the area's attractions and amenities.

While the location is convenient for exploring the city and accessing nearby attractions, some guests have experienced issues with cleanliness and maintenance of the apartments.

If you prefer a well-maintained and clean room, it might be advisable to request specific details about the apartment and its condition before confirming your booking.

Several guests have reported cleanliness issues, including dust, stained toilets, and dirty towels. It's recommended to thoroughly inspect the apartment upon arrival and promptly report any concerns to the management.

Some guests have faced challenges in reaching the management for assistance, especially during check-in and when reporting issues with the apartment. It's advisable to persist in contacting the management until concerns are addressed.

Due to instances where guests were relocated to different apartments than initially booked, it's advisable to confirm the specific details of the reserved apartment before arrival to avoid unexpected changes.

If you plan to use the parking facilities, it's recommended to inquire about any additional charges and the security of the parking area.

Guests have reported issues with the security deposit and additional payments not being refunded in a timely manner. It's advisable to clarify the deposit and payment process before confirming the reservation.

Some guests have encountered maintenance issues such as broken shower doors and low water pressure. Promptly report any maintenance issues to ensure a comfortable stay.

The property offers a self-check-in process, which can be convenient, but it's important to ensure that all necessary details and access codes are provided before arrival to avoid any inconvenience.

Based on the negative feedback regarding cleanliness, maintenance, and communication, it might be worth exploring alternative accommodation options in the vicinity.