Cons (-) The bathroom sink was leaking and smelt bad. The staff member at reception was not very welcoming. The air conditioning did not work when we arrived.
3 stars
Pavillon Garden Hotel
Photos of Pavillon Garden Hotel
Overview
Beach hotel with seasonal outdoor pool, near April 2 Square Guests at this beach hotel will appreciate convenient onsite amenities such as limo/town car service and complimentary wired internet access. Pavillon Garden Hotel & Spa offers 44 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a seasonal outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Pavillon Garden Hotel
- Outdoor pool
- Room service
- Free Wi-Fi
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Safety deposit box
- Currency exchange on-site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Non-feather pillow
- Designated smoking area
- Private entrance
General
- Window
- Family rooms
- Sea view
- Seating area
- Slippers
- Telephone
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Dining
- Electric kettle
- Minibar
- Kettle
- Refrigerator
- Dining table
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Beach access
- Bicycle rental
- Evening entertainment
Parking and transportation
- Shuttle service (free)
- Parking
- Airport shuttle (surcharge)
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Outdoor
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Laundry service
Family friendly
- Child-safety socket covers
- Pool cover
Pool
- Outdoor pool
- Pool with a view
Workspace
- Desk
Health and safety
- Daily housekeeping
Reviews of Pavillon Garden Hotel
8.4
Very good
1944 verified ratings
Wonderful
830
Very good
365
Good
315
Okay
140
Fair
147
Mediocre
67
Poor
80
Summary of reviews
Guests say
Guests appreciated the great location and breakfast options at the hotel. However, many reviews highlighted issues with service and cleanliness, with some guests experiencing unwelcoming staff and maintenance problems. Overall, while the hotel has its strengths, improvements are needed in service and room upkeep.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
516 reviews
8.5 out of 10
50 reviews
2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast service?
The hotel offers a varied breakfast service, although some guests have mentioned that the menu and nutrition choices could be improved.
Is the hotel's location convenient for beach access and evening entertainment?
Yes, the hotel's location is perfect, offering easy access to the beach and proximity to restaurants and evening entertainment options.
How are the hotel staff and customer service?
The hotel staff are described as very courteous, helpful, and friendly by many guests, although some have mentioned that the swimming pool area can be cramped.
What are the unique features of the hotel's rooms and amenities?
The hotel offers clean and comfortable rooms with spacious balconies, and some guests have praised the comfortable beds and the availability of Netflix in the rooms.
Is the hotel's location suitable for exploring nearby attractions and landmarks?
The hotel's location is amazing, offering proximity to the beach, night market, and various nearby attractions, making it convenient for exploring the area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for a spectacular view.
Consider Upgrading to a Suite
Guests found the two-bedroom suite to be very comfortable and spacious, making it a great option for a more luxurious stay.
Check for Room Cleanliness
Some guests mentioned issues with room cleanliness, so it's advisable to check the room upon arrival and report any concerns to the staff promptly.
Be Mindful of Wi-Fi Speed
Several guests noted that the Wi-Fi was slow, which may be important to consider for those reliant on a stable internet connection.
Explore Nearby Attractions
The hotel's proximity to Nha Trang Cathedral, Tram Huong Tower, and the Night Market makes it convenient for exploring popular attractions.
Consider Alternative Dining Options
While some guests enjoyed the breakfast service, others found it lacking in quality and variety, suggesting exploring nearby dining options for breakfast.
Be Aware of Additional Charges
Some guests were surprised by extra charges for bottled water and felt that the breakfast did not meet their expectations, so it's advisable to clarify any additional costs upon check-in.
Request a Quiet Room
If noise is a concern, consider requesting a room away from any evening entertainment or areas with potential noise disturbances.
Inquire About Scooter Rentals
While the hotel can arrange scooter rentals, guests advised ensuring that the provided scooters are in good condition for a better experience.
Check for Mold
A few guests reported mold in their rooms, so it's recommended to inspect the room for any signs of mold upon arrival and address it with the staff if necessary.
Location
4 Ton Dan, Nha Trang 57000
What's nearby
- Nha Trang City Centre206 yd
- Nha Trang Beach285 yd
- Nha Trang Cathedral291 yd
- Nha Trang Night Market0.4 mi
- Phu Dong Water Park0.7 mi
- Alexandre Yersin Museum0.9 mi
- Long Thanh Photo Studio1 mi
- Long Son Pagoda1.4 mi
- Po Nagar1.9 mi
- National Oceanographic Museum of Vietnam2.5 mi
- Thap Ba Hot Spring2.6 mi
- Nha Trang Port2.6 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Pavillon Garden Hotel
Low season | September |
|---|---|
High season | June |
Average price (weeknight) | $9 |
Average price (weekend night) | $13 |
When to book a room at Pavillon Garden Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Pavillon Garden Hotel
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See most recommended stays in Nha TrangGood to know
Value for money | 8.9 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Nha Trang Cam Ranh |
Distance to airport | 16.6 mi |
Everything you need to know for your stay in Nha Trang
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