Pros (+) The Hot Spring outdoor Onsen is Awesome
Cons (-) facility needs to be upgrade or at least to bring to Today's standards. Everything looks old
3 stars
Niseko Grand Hotel
Photos of Niseko Grand Hotel
Overview
Mountain ski retreat with restaurant and free ski shuttles Niseko Grand Hotel offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and hot springs. Niseko Grand Hotel offers 69 air-conditioned accommodations with safes and complimentary bottled water. 20-inch LED televisions come with digital channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Niseko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Niseko Grand Hotel
- Restaurant
- Free Wi-Fi
- Free parking
- Shuttle service (free)
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Yukata (Japanese bathrobe)
- Shared bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Open-air bath
- Toilet paper
- Toothbrush
- Public bath
- Private bathroom
Things to do
- Gift shop
- Ski school
- Hot spring bath
- Fishing
- Golf
- Canoeing
- Cycling
- Skiing
- Horse riding
Accessibility and suitability
- Non-smoking rooms available
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
General
- Family rooms
- Slippers
- Lockers
- Tatami (traditional Japanese flooring)
- Telephone
- Ski storage
- Storage available
Services and conveniences
- Conference rooms
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key access
- Bottle of water
- 24hr front desk
Dining
- Electric kettle
- Restaurant
- Kettle
- Refrigerator
- Vending machine (drinks)
Parking and transportation
- Shuttle service (free)
- Free parking
- Private parking
Pool and spa
- Spa
- Sauna
Media and entertainment
- Flat-screen TV
- TV
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Laundry
- Laundry facilities
Health and safety
- Daily housekeeping
Reviews of Niseko Grand Hotel
8.1
Very good
670 verified ratings
Wonderful
171
Very good
126
Good
123
Okay
77
Fair
82
Mediocre
29
Poor
62
Summary of reviews
Guests say
Guests appreciated the good value for money and the nice onsen facilities, but many expressed dissatisfaction with the cleanliness and service quality. The location was also a concern for some, being far from restaurants and ski areas. Overall, the hotel offers a decent stay for those looking for budget options, but improvements are needed in service and maintenance.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
13 reviews
8 out of 10
3 reviews
All reviews
Pros (+) Onsen was OK, a bit dirty and run down, but really the main focus of the Hotel, couples, though there were a number of males who did not want to wear a covering...
Cons (-) Staff, Room, beds, decor, peeling wallpaper, water stained furniture, corridors, WiFi, location. This is really a dirty and very run down hotel, with very small, poorly furnished and maintained rooms, with barely adequate beds and linens. It was quite pricey, $300\night for my Son and I, to share a very small room. 2 stars is a real stretch. Amazingly dirty for a Japanese facility. I could not rec...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers an amazing onsen experience with traditional baths and an outdoor mixed gender space. Additionally, guests can enjoy a buffet breakfast and two different dinner options. The hotel also provides shuttle service to the resorts and free ski lockers.
Is the hotel easily accessible without a car?
The hotel's location is not recommended for those without a car, as there are limited dining options within walking distance. However, the hotel provides a shuttle to the ski hill and various ski resorts, making it convenient for guests with a car.
What are the main attractions near the hotel?
The hotel is close to the Kanrosui, Niseko Annupuri Gondola, Niseko Annupri International Skiing Ground Observatory Deck, Niseko Village Ski Resort, and Niseko View Plaza Road Station, offering a range of activities such as skiing, hot spring baths, fishing, golf, canoeing, cycling, and horse riding.
What are the hotel's unique offerings?
The hotel provides a traditional Japanese room, an amazing onsen experience, and a free shuttle service to various ski resorts. Additionally, the hotel offers a unique indoor and outdoor hot springs onsen, creating a tranquil and relaxed atmosphere.
What practical amenities does the hotel offer?
The hotel provides free Wi-Fi, a restaurant, refrigerator, and vending machine for drinks. Additionally, guests can enjoy massage, spa, and sauna facilities, as well as laundry services.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the nearby attractions such as Kanrosui or the Niseko Annupuri Gondola is recommended.
Consider Low Season Visits
Guests suggested that visiting in March, during the low season, could offer a more relaxed experience with potentially fewer crowds.
Take Advantage of the Free Shuttle Service
The hotel provides a free shuttle bus service to the nearby ski resorts, which guests found convenient for accessing the slopes.
Try the Onsen Experience
Many guests praised the hotel's onsen, particularly the outdoor mixed-gender onsen surrounded by trees and snow. It's recommended to try this unique experience, especially after a snowfall.
Room Selection Tip
If you prefer modern rooms, consider booking the twin or suite rooms, which have been recently renovated and received positive feedback from guests.
Be Mindful of Dining Options
While the hotel offers a breakfast buffet with a great view, some guests found limited dining options in the vicinity. Consider stocking up on snacks if needed, as there is only one restaurant within walking distance at night.
Consider Transportation
Some guests highlighted that having a car could be beneficial for accessing dining options and convenience stores, especially in the evenings. If you don't have a car, planning for meals and snacks may be necessary.
Check for Room Renovations
Some guests mentioned that the older, non-renovated rooms may have limitations such as small sizes and lack of proper windows. It's advisable to inquire about room renovations when making a reservation.
Take Advantage of the Ski Services
The hotel offers a bus service to visit all the ski resorts and handles rentals, providing convenience for skiing enthusiasts.
Note the Onsen Hours
The onsen is open 24/7, but guests noted that it can get crowded in the afternoon due to being open to guests outside the hotel. Consider visiting past 7 pm for a more relaxing experience.
Location
412 Niseko, Niseko 048-1511
What's nearby
- Kanrosui85 yd
- Niseko Annupuri Gondola1.3 mi
- Niseko Annupri International Skiing Ground 1000m Observatory Deck2.5 mi
- Niseko Village Ski Resort2.6 mi
- Niseko View Plaza Road Station5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Niseko Grand Hotel
Low season | March |
|---|---|
High season | December |
Average price (weeknight) | $223 |
Average price (weekend night) | $302 |
When to book a room at Niseko Grand Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
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Distance to city center | 3.7 mi |
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