Aterrasuite Hotel

You can expect a good big room with great lighting, a very nice comfortable bed, and pillows.

The hotel offers a nice breakfast for guests to enjoy during their stay.

Room cleaning may be inconsistent, as some guests reported varying experiences with cleaning services.

Some guests have mentioned that the hotel staff could be more friendly and that communication could be improved.

Some guests have reported issues with hot water, with only a few days of hot water during their stay.

Some guests mentioned that the rooms are spacious with great lighting, comfortable beds, and nice breakfast. However, there were inconsistencies in room cleaning, and some minibar items were not refilled. Consider requesting thorough room cleaning and minibar restocking upon arrival.

Several guests noted that the hotel staff were not very friendly and that communication could be improved. It may be helpful to set clear expectations for service and communicate preferences clearly to the staff.

Guests reported issues with hot water, with only two out of six days having consistently warm water. It's advisable to check the hot water supply upon arrival and promptly report any issues to the hotel staff.

Some guests experienced communication issues regarding airport pickup requests. It's recommended to confirm airport pickup arrangements well in advance and ensure clear communication to avoid any inconvenience.

Guests observed that mask-wearing among the staff was inconsistent. Travelers concerned about COVID-19 precautions may want to inquire about the hotel's current safety measures and consider this when making their booking decision.

The hotel is conveniently located near various attractions, including the Cathedral of Ascension, Siberian Military District History Museum, Spartak Stadium, and Novosibirsk Zoo. Guests can plan to explore these attractions during their stay.

The hotel offers flexible check-in and check-out times, allowing guests to plan their arrival and departure with ease. Consider coordinating your schedule to take advantage of this flexibility.

As cancellation and prepayment policies vary by room type and provider, it's advisable to review the specific terms related to your reservation to understand the flexibility and any potential charges.

Despite some issues, guests appreciated the spacious rooms, comfortable beds, and good lighting. To enhance your stay, consider requesting a room with a view and ensuring that the room meets your preferences upon arrival.

Based on guest feedback, communication with the hotel could be improved. It's recommended to maintain clear and timely communication with the hotel regarding any special requests or concerns to ensure a smooth experience.