Pros (+) We loved how fast we were able to check in ( we had a reservation through kayak) and Maria was so helpful in answering all of our questions!
Cons (-) There wasn't a single thing we didn't like
3 stars
Holiday Inn Chicago Oakbrook
17 West 350 22nd Street, Oakbrook Terrace, IL 60181, United States
Oakbrook Terrace, IL
See location+1 630 833 3600Photos of Holiday Inn Chicago Oakbrook
Overview
Holiday Inn Chicago/Oak Brook offers a Jacuzzi and an indoor pool, as well as rooms with coffee makers. It also features an executive floor, a free shuttle service and an express check-in and check-out feature.
A wide range of premium services are available for guests of Holiday Inn Chicago/Oak Brook, like a car rental desk, a concierge and a 24-hour business centre. Staff are available 24 hours a day and can assist with booking tours and tickets. The hotel provides families with young children a kids club service.
The charming rooms at the hotel include a flat-screen TV, a refrigerator and movies-on-demand. They all have wireless internet access, a private bathroom and a bathtub.
Holiday Inn Chicago/Oak Brook has its own on-site restaurant, perfect for guests wishing to eat in. A relaxing beverage can be enjoyed in the on-site bar.
The hotel is within walking distance of Oakbrook Center. Art Institute of Chicago, Grant Park and Millennium Park are a brief car trip from the property.
Latest deals for Holiday Inn Chicago Oakbrook
Amenities at Holiday Inn Chicago Oakbrook
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
- Lowered sink
- Toilet with grab rails
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Soundproof rooms
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
Pool and spa
- Hot tub
- Indoor pool
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Free parking
Outdoor
- Garden
Workspace
- Desk
Fitness
- Fitness center
Reviews of Holiday Inn Chicago Oakbrook
6.9
Okay
1331 verified ratings
Wonderful
472
Very good
171
Good
155
Okay
101
Fair
94
Mediocre
71
Poor
267
Summary of reviews
Guests say
Guests appreciated the friendly and accommodating staff, as well as the convenient location of the hotel. However, many reviews highlighted significant cleanliness issues, including dirty rooms and bathrooms, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.6 out of 10
582 reviews
7.6 out of 10
506 reviews
7.8 out of 10
6 reviews
7.1 out of 10
2 reviews
All reviews
Pros (+) Well customer service was great
Cons (-) Rooms are dirty, hallways are littered with plates and beer bottles my room in particular AC did not work correctly window shades were broken meaning everyone basically could look into my room this hotel is more intended for the party type people that are locking themselves in the room drinking and doing drugs in my opinion not a family oriented place
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a Jacuzzi, an indoor pool, a kids club service, and an on-site restaurant with a bar.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
How is the food quality at the hotel?
The on-site restaurant and bar offer a great dining experience with friendly staff.
What can guests expect in terms of cleanliness and customer service?
The hotel provides clean, comfortable, and well-furnished rooms. The staff are friendly, helpful, and available 24/7.
When is the best time to visit the hotel?
The high season is in July, offering a great time to enjoy the hotel's amenities and nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with room cleanliness and maintenance, such as cigarette smoke odors, malfunctioning amenities, and cleanliness concerns. It may be beneficial to inquire about the specific room condition and request a change if necessary.
Verify Room Amenities
Several guests mentioned missing or malfunctioning amenities in their rooms, such as hangers, phone, and towels. It's advisable to verify the availability and functionality of essential room amenities upon check-in to avoid inconvenience during the stay.
Check for Construction Updates
A few guests noted ongoing construction and associated cleanliness issues. Prior to booking, it's recommended to inquire about the status of any ongoing renovations and their potential impact on the overall guest experience.
Explore Nearby Attractions
The hotel's proximity to Oakbrook Center and other local attractions was praised by several guests. Take advantage of the convenient location to explore nearby dining, shopping, and entertainment options.
Inquire About Housekeeping Services
Some guests reported issues with housekeeping, including rooms not being cleaned daily and linen not being switched out. It's advisable to inquire about the frequency and quality of housekeeping services upon check-in.
Be Mindful of Noise Levels
A few guests mentioned noise disturbances during their stay. Consider requesting a room away from potential sources of noise and be mindful of noise levels from neighboring rooms.
Confirm Functionality of Facilities
Guests reported issues with the elevator, ice machine, and pool towels. It's recommended to confirm the functionality of essential facilities and equipment upon arrival to address any potential issues promptly.
Address Staff Interactions
While many guests praised the friendly staff, there were also reports of unprofessional and unresponsive behavior. If encountering any issues, consider addressing them with the management to ensure a satisfactory resolution.
Consider Dining Options
The on-site bar and restaurant received positive feedback from some guests. Take advantage of the dining options within the hotel for a convenient and enjoyable experience.
Verify Room Size and Condition
Some guests expressed dissatisfaction with the size and condition of their rooms, including odors and maintenance issues. Prior to booking, it's advisable to verify the room size and condition to align with personal preferences and expectations.
Location
17 West 350 22nd Street, Oakbrook Terrace, IL 60181
What's nearby
- Oakbrook Terrace Village Hall0.5 mi
- Oakbrook Center Mall1 mi
- Oakbrook Terrace Tower1.1 mi
- Ray A. Kroc Museum1.1 mi
- Drury Lane Theater1.2 mi
- Czechoslovak Heritage Museum2.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Chicago Oakbrook
Low season | March |
|---|---|
High season | December |
Average price (weeknight) | $99 |
Average price (weekend night) | $107 |
When to book a room at Holiday Inn Chicago Oakbrook
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Chicago Oakbrook
FAQs when booking at Holiday Inn Chicago Oakbrook
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Oakbrook TerraceGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 9.7 mi |