Holiday Inn Chicago/Oak Brook offers a Jacuzzi and an indoor pool, as well as rooms with coffee makers. It also features an executive floor, a free shuttle service and an express check-in and check-out feature.
A wide range of premium services are available for guests of Holiday Inn Chicago/Oak Brook, like a car rental desk, a concierge and a 24-hour business centre. Staff are available 24 hours a day and can assist with booking tours and tickets. The hotel provides families with young children a kids club service.
The charming rooms at the hotel include a flat-screen TV, a refrigerator and movies-on-demand. They all have wireless internet access, a private bathroom and a bathtub.
Holiday Inn Chicago/Oak Brook has its own on-site restaurant, perfect for guests wishing to eat in. A relaxing beverage can be enjoyed in the on-site bar.
The hotel is within walking distance of Oakbrook Center. Art Institute of Chicago, Grant Park and Millennium Park are a brief car trip from the property.
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Accessibility and suitability
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Pros. We loved how fast we were able to check in ( we had a reservation through kayak) and Maria was so helpful in answering all of our questions!
Cons. There wasn't a single thing we didn't like
Pros. Well customer service was great
Cons. Rooms are dirty, hallways are littered with plates and beer bottles my room in particular AC did not work correctly window shades were broken meaning everyone basically could look into my room this hotel is more intended for the party type people that are locking themselves in the room drinking and doing drugs in my opinion not a family oriented place
Pros. I really liked how clean the whole facility was and just how everyone was willing to help!! Very friendly staff.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a Jacuzzi, an indoor pool, a kids club service, and an on-site restaurant with a bar.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
How is the food quality at the hotel?
The on-site restaurant and bar offer a great dining experience with friendly staff.
What can guests expect in terms of cleanliness and customer service?
The hotel provides clean, comfortable, and well-furnished rooms. The staff are friendly, helpful, and available 24/7.
When is the best time to visit the hotel?
The high season is in July, offering a great time to enjoy the hotel's amenities and nearby attractions.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with room cleanliness and maintenance, such as cigarette smoke odors, malfunctioning amenities, and cleanliness concerns. It may be beneficial to inquire about the specific room condition and request a change if necessary.
Verify Room Amenities
Several guests mentioned missing or malfunctioning amenities in their rooms, such as hangers, phone, and towels. It's advisable to verify the availability and functionality of essential room amenities upon check-in to avoid inconvenience during the stay.
Check for Construction Updates
A few guests noted ongoing construction and associated cleanliness issues. Prior to booking, it's recommended to inquire about the status of any ongoing renovations and their potential impact on the overall guest experience.
Explore Nearby Attractions
The hotel's proximity to Oakbrook Center and other local attractions was praised by several guests. Take advantage of the convenient location to explore nearby dining, shopping, and entertainment options.
Inquire About Housekeeping Services
Some guests reported issues with housekeeping, including rooms not being cleaned daily and linen not being switched out. It's advisable to inquire about the frequency and quality of housekeeping services upon check-in.
Be Mindful of Noise Levels
A few guests mentioned noise disturbances during their stay. Consider requesting a room away from potential sources of noise and be mindful of noise levels from neighboring rooms.
Confirm Functionality of Facilities
Guests reported issues with the elevator, ice machine, and pool towels. It's recommended to confirm the functionality of essential facilities and equipment upon arrival to address any potential issues promptly.
Address Staff Interactions
While many guests praised the friendly staff, there were also reports of unprofessional and unresponsive behavior. If encountering any issues, consider addressing them with the management to ensure a satisfactory resolution.
Consider Dining Options
The on-site bar and restaurant received positive feedback from some guests. Take advantage of the dining options within the hotel for a convenient and enjoyable experience.
Verify Room Size and Condition
Some guests expressed dissatisfaction with the size and condition of their rooms, including odors and maintenance issues. Prior to booking, it's advisable to verify the room size and condition to align with personal preferences and expectations.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
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High season | October |
Average price (weeknight) | $126 |
Average price (weekend night) | $167 |
Holiday Inn Chicago Oakbrook is located at 17 West 350 22nd Street, 0.3 miles from the center of Oakbrook Terrace. Oakbrook Terrace Village Hall is the closest landmark to Holiday Inn Chicago Oakbrook.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Holiday Inn Chicago Oakbrook.
Yes, Holiday Inn Chicago Oakbrook offers free Wi-Fi.
Yes, Holiday Inn Chicago Oakbrook offers free parking.
Holiday Inn Chicago Oakbrook is 9.7 miles from Chicago O'Hare Intl. Holiday Inn Chicago Oakbrook is 12.2 miles from Chicago Midway.
Yes, Holiday Inn Chicago Oakbrook has a pool onsite.
KAYAK scours the web for all room deals available at Holiday Inn Chicago Oakbrook in Oakbrook Terrace and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Holiday Inn Chicago Oakbrook and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Holiday Inn Chicago Oakbrook.
Value for money | 7.0 |
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Distance to city center | 0.3 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 9.7 mi |