Clean with a great staff.
2 stars
Gateway Hotel & Suites, Ascend Hotel Collection
11 North Baltimore Avenue, Ocean City, MD 21842, United States
Ocean City, MD
See location+1 443 664 4020Photos of Gateway Hotel & Suites, Ascend Hotel Collection
Overview
Gateway Hotel and Suites an Ascend Hotel Collection Member is a boutique property that is within minutes of the Ocean City Boardwalk, the many shopping outlets of the area, and the popular golf club and course. It is close to the Ocean City Pier and Inlet, as well as the harbour, and is within just a few steps of several Ripley’s sites. It is close to Trimper's Rides and Amusement Park, and the Oceanic Fishing Pier and Baja Amusements. Just a half of an hour from the Salisbury-Ocean City Wicomico Regional Airport, it is also two miles from the Assateague Island National Seashore.
The seaside property features an array of amenities that will satisfy business and leisure travelers equally, and which include a business service center, exercise room, free parking, a complimentary continental breakfast each day, a coin-operated laundry, and a seasonal outdoor pool and sundeck. There is also a mini-market and 24-hour fitness center.
The 84 rooms range from queen to king and most have views of the sea. There are some suites, too, but all will feature direct dial phones, ensuite baths with premium linens and toiletries, high end entertainment systems with cable or satellite services, a workstation with ergonomic chair, climate controls, and daily housekeeping service.
Gateway Hotel and Suites an Ascend Hotel Collection Member is a classic seaside hotel using outside corridors, featuring many views, and providing top of the line amenities. It ensures that travelers can partake of the best the area has to offer, and in great style and comfort.
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Amenities at Gateway Hotel & Suites, Ascend Hotel Collection
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
- Kitchenette
Media and entertainment
- Cable or satellite TV
- Shared lounge/TV area
- TV
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
Bathroom
- Bathtub
- Hairdryer
- Shower
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business center
- Mini-market on site
- 24hr front desk
Parking and transportation
- Free parking
- Private parking
Outdoor
- Balcony
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Things to do
- Beach access
- Bicycle rental
General
- Family rooms
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Pool
Reviews of Gateway Hotel & Suites, Ascend Hotel Collection
9.1
Wonderful
740 verified ratings
Wonderful
460
Very good
129
Good
73
Okay
35
Fair
22
Mediocre
8
Poor
13
Summary of reviews
Guests say
Guests loved the hotel's great location, being close to the boardwalk and beach. The staff received high praise for their friendliness and helpfulness. However, several guests mentioned issues with cleanliness, particularly musty smells in some rooms, and parking was often described as tight and difficult. Breakfast options were also noted as just okay, with some guests wishing for more variety.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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9.1 out of 10
17 reviews
9.2 out of 10
8 reviews
All reviews
Pros (+) The staff was so friendly
Pros (+) It was clean and staff was friendly.
Cons (-) The A/C wasn't very powerful.
Pros (+) Very clean and nice balconies
Cons (-) Nothing
Pros (+) The hotel is conveniently located, with easy access to the boardwalk and beach, and the room was spacious. The staff were friendly and helpful. Easy access to the pool was appreciated. The continental breakfast, while standard, was competent and convenient, including hot waffles.
Cons (-) The cleaning staff was a little careless. They changed our fitted sheet but left the sheet they removed in the room, and when we checked around the room to make sure we didn't leave anything, we discovered the battery cover for the remote, which had been missing when we got there. Also, there were multiple hooks on the wall where it appears pictures were hung but they are now bare, which is a bit ...
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Pros (+) Breakfast super friendly staff, proximity to the beach, close to everything but still quiet. Very clean and up to date
Cons (-) Balcony was a little small in fifth floor if your going with a group of friends. For two it was really no big deal
Pros (+) The room was clean, close to the boardwalk/beach and the continental breakfast was great!
Pros (+) The mattresses were actually comfortable which almost never happens in Ocean City. It was close to everything. It was also nice to have breakfast included.
Cons (-) Pool was a little small but at least it had one and it was clean.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities provided at Gateway Hotel and Suites?
Gateway Hotel and Suites offers a range of amenities including free parking, a complimentary continental breakfast, a seasonal outdoor pool, a 24-hour fitness center, and a mini-market on site.
What can guests expect from the rooms at Gateway Hotel and Suites?
The 84 rooms at Gateway Hotel and Suites range from queen to king and most have views of the sea. They feature direct dial phones, ensuite baths with premium linens and toiletries, high-end entertainment systems, a workstation with ergonomic chair, and daily housekeeping service.
What are guests saying about the cleanliness of Gateway Hotel and Suites?
Guests have consistently praised the hotel for its cleanliness, with many mentioning the clean rooms and the well-kept property.
How is the staff at Gateway Hotel and Suites described by guests?
Guests have repeatedly commended the staff for being friendly, helpful, and accommodating, ensuring a pleasant and comfortable stay.
When is the best time to visit Gateway Hotel and Suites?
The high season at Gateway Hotel and Suites is in September, offering an ideal time to enjoy the nearby attractions and the beach. However, the hotel is also a great choice in the low season, particularly in October.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Many guests recommended choosing a room with a sea view, as most rooms offer spectacular views of the ocean.
Consider Nearby Attractions
The hotel is conveniently located within walking distance of the Ocean City Boardwalk, Ripley's Believe It or Not Museum, and other popular attractions, making it an ideal choice for those looking to explore the area.
Be Mindful of Parking
Several guests mentioned that the parking lot can be tight and challenging to navigate, so consider this factor if you plan to bring a vehicle.
Check for Cleanliness
While many guests praised the cleanliness of the rooms, some mentioned encountering a bad smell in the room, indicating that it may be worth confirming room conditions upon arrival.
Take Advantage of Free Amenities
Guests appreciated the complimentary continental breakfast, free parking, and the seasonal outdoor pool, making it worthwhile to make use of these included amenities during your stay.
Accessibility Considerations
The hotel offers increased accessibility and features such as an elevator, making it suitable for guests with mobility needs.
Consider Room Types
With a range of room options from queen to king, and even suites, guests can select a room that best suits their preferences and needs.
Be Aware of Noise Levels
Some guests noted that the air conditioning units were not working properly, so it may be beneficial to check the functionality of in-room amenities upon arrival.
Plan for Room Odors
A few guests mentioned encountering unpleasant smells in the hallways and rooms, so it may be helpful to be prepared for potential odors during your stay.
Utilize the Business Center
For business travelers, the hotel offers a business service center, providing a convenient space for any work-related needs during your stay.
Location
11 North Baltimore Avenue, Ocean City, MD 21842
What's nearby
- Ripley's Believe It or Not Museum0.3 mi
- Ocean City Boardwalk0.3 mi
- Trimper's Rides0.3 mi
- Ocean City Life-Saving Station Museum0.5 mi
- Inlet Park0.5 mi
- Ocean City Harbor0.8 mi
- Tanger Outlet Center1.2 mi
- Antique Classic Car Museum1.3 mi
- Baja Amusements1.5 mi
- Ember's Island Miniature Golf1.5 mi
- Jolly Roger Amusement Park1.9 mi
- Grand Prix Amusements2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 57559
Essential information about Gateway Hotel & Suites, Ascend Hotel Collection
Low season | April |
|---|---|
High season | September |
Average price (weeknight) | $193 |
Average price (weekend night) | $210 |
When to book a room at Gateway Hotel & Suites, Ascend Hotel Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 9.0 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Salisbury-Ocean City |
Distance to airport | 23.0 mi |
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