Hotel M&M Casa Blanca

The bed was very comfortable and the shower was great. Ocotal beach is a gem.

Unfortunately we didn’t get a very warm greeting when we arrived. This was different to other guests and we aren’t sure why. We were given no information about the surrounding area and no help with cases up the stairs, no flexibility with check-out time (our cab was arriving at 1, check out at 12) Yet a couple were able to check in 2 hours before check in time. When we checked in we were told the room wasn’t available at 2.45 There is nowhere to hang wet clothes or private balcony. As previously reviewed, the curtains in the bedroom barely cover the window and there was little privacy on the loo and in the shower. The breakfast was horrible. Processed meat and cheese. No traditional Costa Rican breakfast option and the shared fridge was dirty. We are aware that this is an ongoing issue regarding the dogs barking in the neighbouring complex. This was very upsetting for us and prevented us from being able to sleep. There was also a distressed dog howling in a neighbouring property which again was upsetting for us. We know that Costa Rica has a love and respect for animals and we really hope that this gets investigated. The last issue is the general upkeep of the hotel and garden area, tired looking, rubbish and storage etc.

Closeness to the beach and a jolly good beach restaurant. Room pretty clean.

Hotel receptionist vague and not bothered. Shower very weak and no hot water. Breakfast amounted to processed cheese and meats plus a small plate of fruit. Not as described on their website.

Clean, comfortable bed

Rate included breakfast, however didn’t meet our expectations.