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Pros: The crew was very friendly and it was a day fast flight.

Cons: No back of seat entertainment.

Pros: When I asked for a seat change the crew was very accommodating

Cons: With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere.

Pros: Everything was better than expected.

Cons: Nothing

Pros: Being on time with everything.

Cons: Nothing

Pros: Fast

Cons: Everything was good...

Cons: Have WIFI

Cons: Boarding stated on boarding pass was 435pm and we didn’t even hear from a person until after 5pm for boarding ohh Th we wise everything was good

Pros: The flight got delayed and than it was also late

Cons: Be on time

Pros: Crew was terrific! Nice folks. Courteous and professional

Cons: I paid extra for a window seat and ended up next to a bulkhead with no window. I can get claustrophobic so concerning and Frustrating! Also, unlike the trip to Minneapolis where the Wi-Fi worked great the Wi-Fi was awful on the return trip and made watching a movie challenging.

Cons: On time

Pros: One helpful person at baggage check.

Cons: We arrived early at recommended time. The line was so long that by the time our family of 6 reached the front, they had put us on standby for 8 hours later, then that flight was delayed. SunCountry owes me not only what I paid for tickets, but also for my PTO used, my spouse’s PTO and the expenses incurred which include food and the UBer because the car rental will be closed by the time we arrive. This may include the extra expense now of a hotel night at our destination. I could not be more disgusted.

Cons: Kept us on plane for 90 mins while changed a fuel filter. This got us home at 230am.

Pros: Not so many passengers so we're all spread out and enjoyed the space and privacy. Got free upgrade to Premier Plus.

Cons: There flight was a bit on the long end (9.5 hours). There was at least one baby crying pretty much most of the flight.

Pros: The only positive with this experience was the gate agent(s) superior customer service. That being said they were stuck with dealing with a complete failure of United to provide guidance as to how the airline was going to deal with a technical issue with the plane. The flight was scheduled for a 7:00 AM departure, from what I could tell the flight finally left Portland around 4:00 PM. Because of extenuating circumstances myself and my traveling companion cancelled our entire trip. Given such a poor start we were unwilling to trust that any proposed alternative would be any better. In other words United seriously dropped the ball. They not only owe an apology to their customers, but also owe one to their hard working" contract" employees.

Cons: Communication. As I explained to United customer service, I find it incredible that the airline industry has built a business plan based on the misguided supposition that everything they do will go according to a best a case scenario, yet they appear to not have much of a plan when things don't work that way. Second, the idea that they have no proactive system to deal with technical issues a smaller destination. There are no mechanics/technicians stationed at places like Portland. I don't know what it cost them to have a revenue producing aircraft sit on the ground for 18-20 hours, not to mention the labor costs incurred trying to redirect 100 or so passengers. It seems to me that those numbers would probably go a long way towards paying to have a mechanic(s) on duty. As an aside, I paid retail for two first class round trip tickets. Given the circumstance I would like to see United refund those ticket prices in full, then and only then, will I consider using their services again.

Pros: Nothing

Cons: Very uncomfortable flight

Pros: Amazing crew

Pros: Crew, movies

Cons: Too many announcements. It seems like they were announcing something all the time and it became annoying.

Pros: Highly attentive crew, extremely helpful, made a bad day bearable

Pros: Flights were on time

Cons: Seats are more narrow than other airlines.

Cons: Not able to connect to airplane WiFi

Pros: I have no kind words for United Airlines. They abandoned my entirely family (including 3 small children) and hundreds of other people in the Dominican Republic when COVID19 travel restrictions went into effect. While other airlines have been sending empty planes back to repatriate their customers, United canceled all return flights and left us to fend for ourselves. We're still stuck here and never had any help even rebooking with another airline. We've had to spend thousands of dollars to try to get out of here and back to the United States. We finally were able to secure seats on a Delta flight that leaves tomorrow. It's unbelievable that they did this to us and I can't begin to explain the stress this put on or family. All they needed to do was honor their agreement to return us home and decided to throw our lives into turmoil instead.

Cons: They could have done what they were supposed to and not abandon my family in the Dominican Republic to fend for ourselves and destroy us financially.

Pros: Crew and breakfast business class

Cons: Entertainment

Pros: All

Cons: N/A

Pros: No entertainment on the plane and plane was very small...

Cons: Explain flight situations better..

Pros: Being on time

Cons: Nothing you guys did great thankyou so much.

Pros: Felt safe withe the cleanest of the plane

Cons: Price

Pros: Amazing crew

Pros: Crew is amazing!

Cons: The Plane!

Pros: Crew was friendly and efficient. The flight got in slightly early. Baggage was swiftly delivered after our arrival.

Cons: Very little legroom. I would have appreciated a small lunch item, beyond a tiny bag of almonds or two small cookies. But this is where we are these days with air travel.

Pros: Plenty of room.

Cons: Heavier snacks.

Pros: The aircraft was extremely clean. Crews were helpful and patient with passengers as they boarded and asked questions.

Pros: Everyone was perfect..!!

Cons: Is a international flight and you guys don't have a real meal. We appreciate the snacks but a real meal is necessary

Pros: Amazing crew

Pros: Everything was better than expected.

Cons: Nothing

Pros: The crew was amazing! The plane ride was smooth!

Cons: You should load the plane from back to front since everybody exits the plane from front to back. It is simple school bus rules

Pros: Very nice plane

Pros: Flights were on time

Cons: Seats are more narrow than other airlines.

Pros: Delayed

Pros: The entertainer system was down all of the flight, could not charge my phone. Crew was polite but Curt.

Pros: new plane good flight

Cons: seat space

Pros: Flights were on time

Cons: Seats are more narrow than other airlines.

Cons: Great flight. No issues.

Pros: Amazing crew! No flight cancellation!

Pros: The crew’s positive energy and great service were truly amazing. Kudos Delta!

Pros: Felt safe withe the cleanest of the plane

Cons: Price

Cons: Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!

Pros: The crew was very friendly and it was a day fast flight.

Cons: No back of seat entertainment.

Pros: We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors.

Cons: DL needs to find a better way to manage food and drinks for FC during the COVID 19 era.

Pros: The crew was very nice and helpful, I had a nice spot on the plane, and it went very smoothly, especially considering the circumstances. I was supposed to be flying to Seattle later on, but I had to change my flight last minute because of the virus. The whole Delta team was very understanding and considerate and it made the process much less stressful.

Cons: My flight was cancelled and rescheduled for a later time the day before and there was a lot of changing of gates and running around, but I understand that everything has been hectic and I don’t blame that on you, I know you’re all doing your best.

Pros: The aircraft was extremely clean. Crews were helpful and patient with passengers as they boarded and asked questions.

Pros: Being on time

Cons: Nothing you guys did great thankyou so much.

Pros: Crew was super amazing and friendly! Very good service also!

Cons: No seat back entertainment..

Cons: We arrived around 39 minutes early and the whole process was very smooth

Pros: Crew was awesome! Service was quick!

Cons: One flight the plane was quite warm and the air overhead was blowing warm air.. didn’t cool down until we were preparing to land and then it blew warm air out again..

Cons: Top carrier

Pros: Delayed

Cons: Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!

Pros: Crew was amazing before and after the flight! Delta really showed if the world isn’t doing well, that their staff will keep those problems outside the plane and keep everyone calm and safe. Thank you Delta!

Cons: Absolutely nothing. I’m going to join the miles points with Delta.

Pros: Everything about the flight

Cons: Nothing