Zirka Hotel

The only good thing in the hotel was the quality of the bed. The Hotel also has an acceptable position but you may walk around 15/30 min daily to reach the main attractions of the city.

This was probably the worst Hotel that I ever been in my life. When I arrived I could see at the same moment that this Hotel was a terrible choice. 1) I arrived in the room and the Toilet was absolutely dirty. 2) There was no Towels in my room! I was wondering how a Hotel does not provide towels once even Hostels do. I went to reception with my Wife and they sent the Towels after I request, otherwise, I wouldn't take shower. In any case I could not take a shower because of the water management. 3) There was no Hot Water in the HOTEL. I needed to speak in the first day twice to solve the problem. I couldn't take shower at the time I arrived because the water was naturally freezing. After, I realized that the own management was turning off the Hot Water service. During all my stay the Hotel had periods with Hot Water ( At night and Early Morning). In the last day I couldn't take shower because there was no Hot Water at 10:30 A.M. Tired to complain I simply ignored. This Hotel is horrible. 4) The Hotel was smelling cigarette smoke in corridors. Staff and others was smoking in stairs where there was a Cigarette AshTray. The problem was that in this Staircases there was no ventilation and all smoke was going to corridor and entering in the rooms. My room was smelling like cigarette. At night as well I couldn't sleep well because the smoke smells a lot inside my room. 5) The Breakfast offered is a joke. During 3 days of Breakfast I've been just 1 time there. The person working there didndt speak english AT ALL. Gave me a plate with egg, kind of Cereal, peace of Bread and one peace of meat cake. It was SUPER COLD. I request to put in the Microwave to become bit better. I ate what was eatable. After I asked if I could take a plate to my wife that in the room. She gave me the plate with the Cereal that I didndt eat, plus another peace of Bread and meat cake. Detail: No egg.

Location

Neighbours which don’t respect time frames

Location

Hot water was not running. And hotel staff didn't help it to fix. Breakfast was terrible

There was not cleaning service at all. We stayed in dirty room all 6 nights.

Clean room and close to the city centre

Unbelievable rude behavior from whole staff. In tiny room stink sawage oder but room was clean. First morning on breakfast lady didn't want me to get milk for coffe?! After asking again she "allow" sold me milk for additional 3 Hrivnas. Breakfast is just 2 pancakes warmed in microvawe, thats all. Second i came to order, sit and waited 15 min to her to get food. (was alone in restaurant ). Absolutely ashole. Third time she reject get me breakfast because is 10:04. And they have only B to 10. I came 9:50 and she been out of bar. Wtf!? They was not cleaning room during stay even toilet paper run out. I tried to ask to cleaning lady with rest of toilet paper and she start yealing on me in local language, of course give nothing. Just wanna warn all people to avoid this madhouse.