The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake comes highly recommended.
Some guests reported issues with room cleanliness, including dirty sheets, unclean bathrooms, and unpleasant odors. It's advisable to check the room thoroughly upon arrival and request a change if necessary.
Some guests experienced discrepancies between the advertised amenities and what was actually provided, such as the absence of toiletries and a hairdryer. It's recommended to confirm the availability of essential amenities with the hotel before arrival.
A few guests mentioned noise disturbances, such as loud music from a nearby bar and open electric cables. Consider inquiring about potential noise issues and requesting a quieter room if needed.
Several guests encountered challenges with the check-in process, including unattended reception and difficulties reaching hotel staff. It's advisable to confirm the check-in procedures and ensure clear communication with the hotel prior to arrival.
While the hotel offers parking, guests reported confusion and inconvenience regarding the parking arrangements. It's recommended to seek detailed instructions for parking and clarify any uncertainties in advance.
The hotel's central location near the waterfront and close proximity to attractions like the Church of Saint Sophia and Samuil's Fortress make it an ideal base for exploring the historic area of Ohrid.
Some guests noted that the rooms, although offering great views, were in need of refurbishment and maintenance. Consider inquiring about the condition of the rooms and opting for a recently renovated accommodation.
In the event of any concerns or discrepancies, it's advisable to promptly communicate with the hotel staff to seek resolution. Several guests received discounts or other compensations after addressing their issues with the hotel.
Despite various challenges, many guests appreciated the friendly and helpful nature of the hotel staff. Don't hesitate to engage with the staff for assistance or local recommendations.