Cons (-) Terrible choice to stay. The room was filthy, the bathroom disgusting.
2 stars
Candlewood Suites Olive Branch
7448 Craft Goodman Frontage Road, Olive Branch, MS 38654, United States
Olive Branch, MS
See location+1 662 890 7491Photos of Candlewood Suites Olive Branch
Overview
Enjoy superior comfort at this Olive Branch location! Designed with the long-term traveler & business travler in mind, Candlewood Suites - Olive Branch is an extended stay hotel near Memphis, TN, offering all the amenities you want for a comfortable stay. You can enjoy our convenient location near I-78 & the Memphis Int'l Airport (MEM). Our Olive Branch, hotel's location makes it easy to access both area attractions and the sights of downtown Memphis. You can see the Memphis Tigers and Grizzlies play basketball at the FedEx Forum, explore the many museums, and experience the rich musical history of Memphis with a trip to Graceland & the venues of Beale Street. Business travelers benefit from our close proximity to the Metro Industrial Park, Memphis Trade Center, Federal Express Headquarters, FedEx Memphis Hub and other major businesses of downtown Memphis and Olive Branch. Our hotel's amenities include a 364 square feet of meeting space and a business center.Unlike the rooms in other hotels near Memphis, our Olive Branch suites are ideal for extended stay travelers. You can surf the web with free high-speed Internet access, purchase food and drinks from the Candlewood Cupboard to prepare in your suite's fully equipped kitchen or watch a free movie from our lending library on a 32-inch flat screen TV with a DVD player. For complimentary amenities like laundry services and a fitness center, visit our pet friendly Olive Branch hotel.
Amenities at Candlewood Suites Olive Branch
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- Cable or satellite TV
- Meeting/Banquet facilities
- Internet
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Telephone
- Carpeted
- Tile/marble floor
- Storage available
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- CD player
- Pay-per-view channels
- DVD player
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Allergy-free room
- Designated smoking area
Bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Gift shop
- Board games/puzzles
- Golf
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Outdoor
- Grill
Bedroom
- Alarm clock
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Candlewood Suites Olive Branch
5.8
Fair
78 verified ratings
Wonderful
20
Very good
13
Good
11
Okay
3
Fair
5
Mediocre
6
Poor
20
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the cleanliness and service at the hotel, citing issues like smoke odors, unclean rooms, and poor customer service. However, some guests appreciated the location and certain amenities, such as friendly housekeeping and in-room facilities.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Pros (+) Enjoyed the silence
Cons (-) It was well kept but my floor was sticky as well as throughout the building. Trash was placed by elevator. Mud and dirt was in lobby area I guess housekeeping was available certain hours
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a kitchen in the rooms, a fitness center, and a gift shop for guests to enjoy.
Is parking readily available at the hotel?
The hotel offers plenty of parking, although some guests have mentioned that there may not be enough parking available.
How is the cleanliness of the hotel?
While some guests have mentioned concerns about cleanliness, others have found the rooms to be clean and spacious. The hotel also has laundry facilities and a laundry service available.
What can guests expect from the customer service at the hotel?
Guests have had mixed experiences with customer service, with some mentioning the staff being very nice and welcoming, while others have expressed concerns about rude and unprofessional behavior.
When is the best time to visit the hotel?
The high season is in October, and the low season is in July, so guests may want to consider these factors when planning their visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchen
Several guests appreciated the fully equipped kitchen in the rooms, allowing for convenient meal preparation and reducing the need to eat out.
Consider Bringing Your Own Toiletries
Some guests mentioned that the bathroom amenities were not fully stocked, so it might be helpful to bring your own toiletries.
Check Room Cleanliness
Several guests reported issues with room cleanliness, so it's advisable to thoroughly check the room upon arrival and inform the staff of any concerns.
Be Mindful of the Location
Some guests expressed concerns about the hotel's location, particularly regarding safety and nearby amenities, so it's advisable to consider this aspect when planning your stay.
Inquire About Housekeeping Services
Some guests reported not receiving housekeeping services during their stay, so it's recommended to inquire about this service upon check-in.
Consider Noise Levels
Several guests mentioned noise disturbances, such as thin walls and loud appliances, so it's advisable to bring earplugs or request a quiet room if noise is a concern.
Confirm Elevator Availability
As some guests noted the need for more elevators, it's advisable to confirm the availability and functionality of the elevators, especially if mobility is a concern.
Check for Odors
A few guests mentioned encountering unpleasant odors in certain areas of the hotel, so it's advisable to be mindful of this aspect and inform the staff if any issues arise.
Inquire About Parking
Due to limited parking and safety concerns, it's advisable to inquire about parking arrangements and any associated fees before arriving at the hotel.
Be Prepared for Limited Services
Some guests reported a lack of certain services, such as breakfast and housekeeping, so it's advisable to be prepared for potential limitations during your stay.
Location
7448 Craft Goodman Frontage Road, Olive Branch, MS 38654
What's nearby
- Cherokee Valley Golf Club1.2 mi
- Methodist Olive Branch Hospital5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Candlewood Suites Olive Branch
Low season | November |
|---|---|
High season | May |
Average price (weeknight) | $108 |
Average price (weekend night) | $142 |
When to book a room at Candlewood Suites Olive Branch
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Olive BranchGood to know
Value for money | 6.7 |
|---|---|
Distance to city center | 1.8 mi |
Nearest Airport | Memphis |
Distance to airport | 8.5 mi |
Everything you need to know for your stay in Olive Branch
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